So my router has been acting strange (Need help)

Adultism

Karma Haunts You
Jan 5, 2011
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So I've been unable to connect to the internet via direct connection via Ethernet cable. I've been watching the network connections basically what happens is

Network Cable unplugged.
Then it moves onto enabled
Identifying
Network cable unplugged.

Anyone have any idea what is going on? I asked AT&T and they told me they would have to charge me money to get it fixed so I'd rather not have to pay ANY more money to them then I have to. I've already had to replace 4 routers, have them come out 6 times because they were throttling my internet speed so I could not even get on the internet and refused to admit it. They also charged me the price for 12MBPS when they were giving me like 100KBPS. So Yeah I don't want to deal with them.

I was also getting some weird message about being unable to find the IP or something
 

Iyon

Recovering Lurker
May 16, 2012
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Are you still unable to connect if you bypass the router? Or is it only giving you issues when you use the router?
 

Supernova1138

New member
Oct 24, 2011
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If you are seeing the network cable unplugged message in Windows, that most likely means you have a problem with your ethernet cable, or your computer's ethernet port. If the router stops working, you will get the yellow triangle with the exclamation point stating no network access.

Some things you can do to troubleshoot:

Go into command line and type in 'ping 127.0.0.1' If the ping fails, that likely means there is a configuration problem with your TCP/IP stack. You may want to reinstall your network driver in that case.

Also go into network and sharing center, click on Local Area Connection, click on properties, and click on Internet Protocol Version 4 and click properties. See what your IP address is set to. For most home routers, the option you use is obtain IP address manually. If there is a static IP set in there, write down all the information in those boxes just in case, and change it to get an address automatically, and see if that helps.

You can try to set a static IP for your computer if it is getting an address automatically, it's possible that the DHCP functionality on the router is broken in some way, though you will have to look at your router's documentation for exact details. If it uses a default Class C private address like most consumer routers, you can set a static IP like IP Address: 192.168.1.254 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 Check the documentation before you do this, in case they have done something different with your particular router.

If possible, get a different computer and connect it to that ethernet cable. If you can connect with the other machine, then the problem resides in your computer, either through bad network configuration, a bad network driver, or a dead network interface on the motherboard. You can fix the first two without spending any money. If the network interface on your computer, or the ethernet cable is the problem, you'll have to buy a replacement ethernet cable, or a network interface card depending on which one caused the problem.
 

JesterRaiin

New member
Apr 14, 2009
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Adultism said:
So Yeah I don't want to deal with them.
First of all...

- open up the command line
- type
netsh winsock reset catalog
press ENTER
- then type
netsh int ip reset reset.log hit
press ENTER

It's the _proper_ way to reset some properties of your Internet connection.
See if it helps.
 

Adultism

Karma Haunts You
Jan 5, 2011
977
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0
JesterRaiin said:
Adultism said:
So Yeah I don't want to deal with them.
First of all...

- open up the command line
- type
netsh winsock reset catalog
press ENTER
- then type
netsh int ip reset reset.log hit
press ENTER

It's the _proper_ way to reset some properties of your Internet connection.
See if it helps.
Did not help