steam hate, why?

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Eddie the head

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ShinyCharizard said:
3. Download speeds are slow and inconsistent (this is likely a regional problem)
Maybe, but I've notice on my computer both Origin and Uplay download faster and with less lag. Could be where I live as well though.
 

Shamanic Rhythm

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Ultratwinkie said:
The idea that an update came out of nowhere and broke your game when the devs are dead makes no sense.
I was talking about a steam update breaking a game, not a game update.
 

shintakie10

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Doom-Slayer said:
Just read the article and it stated due to the games always on DRM(not Steam) the game was nonfunctional, even the single player component didn't work. Its pretty understandable for them to remove the game then. Not perfect, but understandable.

Personally I see where you are coming from with your arguments. I don't agree, but I see where you are coming from. In sort of order of the things you dont like.
However if there was a single player part and the only thing stopping you was the authorization required, you could easily have found ways to get around that so you can still play the single player part of your game.

On topic!

My issue with Steam is the lack of refunds garbage. They, and Uplay, are the only ones that have jack all for a refund policy unless public outcry is so incredibly loud that they can't not give refunds. Example! Buy a broken game. One of the many that Steam sells that is absolutely broken and doesn't work, like old games (say ones that GoG sells?) that would need a shit ton of tinkering to get to work. Then ask for a refund. You get checklists of garbage that they tell you to do to get the game to work. If you still can't get the game to work, too bad you're out 5-10 bucks.

Meanwhile at GoG. I buy a game and it works because they actually update the games to friggin work on new computers. I double click the exe and blamo! Playin. However! If a game doesn't work I get my money back, no questions (well, maybe 1 question) asked.

Meanwhile at Amazon. I buy a digital game and it works, but I don't enjoy it at all. I ask for a refund. Guess what happens? I get a refund, then and there. I've even gotten a 5 dollar credit on top of the refund simply because I didn't enjoy the game.

Back to Steam! I'm still tryin to get refunds for games that clearly do not work under any circumstances, let alone for a game I may not have enjoyed or that had purposely deceptive marketing on the store page that had dick all to do with the game.
 

Doom-Slayer

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shintakie10 said:
However if there was a single player part and the only thing stopping you was the authorization required, you could easily have found ways to get around that so you can still play the single player part of your game.
Technically though, that would probably fall under piracy/DRM bypassing etc etc(its a grey area) and would be unauthorized. Steam would never endorse it, so from their perspective they either have a dead game that people cannot legitimately play, or they remove it. I say they made the right call, but they probably should of done something to reimburse customers.
 

Vivi22

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I always find the quality control complaint to be pretty humorous. Largely because there's really nothing in the way of quality control on consoles either, and they certainly don't warn you on the box when there's massive performance issues. But when Steam suffers from the exact same thing we've been dealing with for decades on all platforms it foretells the end of gaming as we know it.

Never mind the fact that Valve has taken action when they became aware of severe problems with titles in the past. Which is literally more than we can say about any other platform owner. Literally none of the others ever do anything.
 

Tayh

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Elfgore said:
First and foremost, haters will find a way to hate things. It's the way they are. Before the past couple months, most complaints about steam were petty and just excuses to hate them. That changed a couple months ago.
Please don't assume to speak for everyone.

As for me, I hate steam for getting in-between me and my games. It's just an unnecessary complication, and I don't care for all its "social networking" crap or achievements.
It's incredibly hard to find legitimate game copies without steam drm these days, which only serves to increase my annoyance at steam and developers alike - which is sort of funny, because steam is absolutely worthless as actual drm, yet developers keep using steam as their one, exclusive publisher.
There's also the thing where valve tries to control entire communities, or at best, split them up, what with steam workshop and closed communities/chat-service doing their best to exclude any alternatives. See FO:NV/Skyrim: Nexus vs steam workshop, or Civ5: pre-established modding community vs steam workshop.

Also, if I buy a retail game, don't make me have to install steam in order to play it. And don't make me download the game through steam WHICH IS SUPPOSED TO BE ON THE BLOODY DISC. If you do this, I will hate your dev studio forever and never buy another of your games.

Fuck drm. And fuck that gaben the Tyrant.
And don't even get me started on the fanboys. Those are the worst.
 

Vivi22

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Jasper van Heycop said:
There's also the obvious risk of hackers stealing my data, that they conveniently store in a cloud for them(the bloody fools).
The odds of you losing your personal data to simple social engineering attempts to access it on the part of hackers is astronomically higher than the likelihood someone will actually be able to hack into their system, steal the data, and decrypt it in less time than it takes for both them and you to die.

4) I like to have full ownership of my games, not some "licenced" crap. After I'm done with it I want to be able to sell it at a used game store or a garage sale or give it to my friends without going through the hassle of "gifting" it via Steam.
The sad reality is that by law, you only have a license to every game you own. You don't own a copy of any of them. And you haven't been able to sell used copies of the majority of PC games for at least a decade.

6) it pushes commercials in my face every time I boot it up: "buy this 10 year old wank for just 2 euros, yeej!
You can literally turn that off in the settings and using small mode prevents you from ever having to see the store page at all. There are plenty of legitimate reasons to complain about Steam, but at least look through the options before you do. That readily solves a number of problems people have with it.

7) the constant updates stopping me from using it for a few hours every week
I don't know where you live or how shitty your internet is, but you can set when Steam updates to specific times during the day, such as when you're asleep. You can also prevent any game you want from automatically updating. Again, it's as simple as a click of the settings menu and some changes in the game properties settings.

8) It promotes a lazy attitude among developers. Used to be they'd have to release a functional game, now they just release some Day One Patch, because hey everyone is forced to connect to the Internet anyway right? (Arkham Origins and Rome Total War 2 come to mind...) Why would we bother selling a finished product?
Patches were no less common before Steam. Let's not take a revisionist view of PC gaming history please. As long as the internet has been common, so have patches. The difference is that now you don't have to go to a half dozen different sites to update the games you play regularly. That's a straight up improvement in my book.

2) sales: I couldn't care less, most of those games I can fish out of a budget bucket at my local game store for roughly the same price. And most of those games on sale are broken and/or old as fuck anyway.
Games that are as old as just a few months regularly go on sale on Steam at deep discounts, especially during Steam sales. I've seen brand new titles not even a month old pop up for as little as $10-20 during flash sales. And perhaps you're lucky enough to have an actual bargain bin you can fish some of these games out from, but last I checked, most of us who prefer playing a game on PC have a hard enough time finding stores that sell physical copies of new games. Bargain bins for PC games are basically non-existent for some very obvious reasons.
 

Therumancer

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A lot of people dislike STEAM because it's a form of DRM and has helped legitimize the whole digital marketplace and removing the control gamers had over their own property. Even when you buy a disc nowadays it usually just connects you to something like STEAM where it requires you to download the game from them after entering a code, the game not actually being contained on the disc (or at least not playable from it).

For all of the great sales and such, the bottom line is that using STEAM makes you dependent on STEAM. What's more as other people have pointed out STEAM, which now has millions of users that are pretty much tied to it from previous sales, has done some very ambigious things, like opening the crap floodgates through their Greenlight program which they decided to run without quality control.

What's more while Gabe promises that if STEAM ever goes down he'll find a way to ensure people can access all of their games/software without requiring it, the bottom line is that is STEAM ever dies, it will likely have spent all of it's efforts trying to save itself, not ensuring that customers are taken care of after it's death. It's just realistic. So this much-mentioned safeguard to STEAM dependency seems kind of unlikely.

Personally I use STEAM a lot, I prefer "disc in hand", but as far as needing a service for today's digital world I use them, and keep using them because I like to keep all my games and such in one place if I'm going to have to do things this way, as opposed to needing to login to a dozen different services. That said I do understand the haters and the reasons.
 

bug_of_war

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Doom-Slayer said:
-Ive never had to get a refund because I have never bought a game I dislike(I have over 200 games).
Just thought I jump in here and point out that people don't get refunds just because they don't like games. There are some situations where games do no work, and because of that people deserve to get their money back as the product they purchased was faulty. I have 2 personal example of Steam selling me a faulty game. The first was Sniper Ghost Warrior, I bought it through steam, downloaded it and then the game just did not work. At all. Black screen for a few seconds then just immediate x out to the desktop. There were no mods or fixes to it, it was legitimately a broken product and it took me 2 months to finally get a refund, a long with an email stating, "This is the one and only time we will do this for your account". The second game was Vampire the Masquerade, it was steam holiday sales and I was bored, so I looked at the list of games for 5 dollars and found a game that as far as the steam page showed was fun and easy to play. It wasn't until after I purchased it and tried opening it did I realise that the game did not fucking work at all. When I looked around to see why it was broken I found out I had to download a mod to make the game playable. I'm sorry, but that is fucked, Steam's lack of quality control insured that people would waste their money on paying for a broken product which they themselves had to then figure out how to get it working. It's like paying for dinner at a restraunt and then getting raw food and told that I have to cook it. So yeah, whilst this hasn't effected you at least have the understanding that people want the ability to get a refund so as that they feel safe when purchasing a game.

I don't hate Steam or Valve, I find Steam to be about as good as Origin (you know, that thing that EA which has a refund/returns policy). The problem I have with Steam is that they seem to get most of their good praise simply because they have cheap games sometimes. People gloss over their average/crappy features and it's basically a reversal of what people do to EA.
 

SonOfVoorhees

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I played Kotor 2 and played it through Steam. I tried playing it last week, so many issues, it wouldnt load and Steam passed the buck. Sorry but when i buy something, i expect it to work. Wasnt this the whole point with PC? Took me ages to find out a way to fix and play it which now seems only without cut scenes. What bullshit. If a shop sold a faulty game, the shop is responsible. Its why i stick with gog. Once you download the game, its yours. With steam, there is bullshit DRM and you dont own it, just like with Kotor 2, i bought it but couldnt play it.
 

Tiger King

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I don't dislike steam, but I hate how if you click a catagory, say...RPG and scroll through the list and select a game you think looks interesting, if you then go back to the list of games you have to start from the top and click 'show more'.

Is this just me being rubbish at being a pc user or does anyone agree with me?

Otherwise I have no problems with steam. It's leaps and bounds ahead of Xbox live (where games that have been out for years are still tacked at full price!)
 

DoPo

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Jasper van Heycop said:
1) I don't want some shady American company to have my personal and/or bank account data. USA laws for corporations are practically non-existent and online companies especially have been reported numerous times as directly giving data to the NSA. There's also the obvious risk of hackers stealing my data, that they conveniently store in a cloud for them(the bloody fools).
You can decide to not save your payment details.

Jasper van Heycop said:
3) It's a fucking resource hog, I've actually had to block it in every way possible on my computer, to avoid it using unnecessary bandwidth and RAM
Sarge034 said:
I can't find anything legit to post about the resource sucking part but know that it is always running in the background, even if you haven't opened the program, and consumes approximately 17,960K (+/- 3K) memory while running in the background on my rig.
ALL THOSE 17MEG MEMORY! ALL OF IT! GONE!

I think that you're suffering over this much memory being used, Steam would not be the problem here. I feel somebody has to say it and it might as well be me - your calculator would sadly need to be replaced with a working PC. My first PC from a dozen years ago wouldn't choke on that, so I somehow doubt anything reasonable modern should.

Jasper van Heycop said:
6) it pushes commercials in my face every time I boot it up: "buy this 10 year old wank for just 2 euros, yeej!
As it has been explained, you can turn this off. It is an option. It has always been an option.
 

Elfgore

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Tayh said:
I never said I spoke for everyone, I spoke for myself and my opinions. I also said MOST complaints, not all.

Your points are actually examples of perfectly fine complaints.
 

Zipa

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SonOfVoorhees said:
I played Kotor 2 and played it through Steam. I tried playing it last week, so many issues, it wouldnt load and Steam passed the buck. Sorry but when i buy something, i expect it to work. Wasnt this the whole point with PC? Took me ages to find out a way to fix and play it which now seems only without cut scenes. What bullshit. If a shop sold a faulty game, the shop is responsible. Its why i stick with gog. Once you download the game, its yours. With steam, there is bullshit DRM and you dont own it, just like with Kotor 2, i bought it but couldnt play it.
I hate to say it but it sounds like a hardware issue to me not a Valve issue, I have KOTOR 2 on Steam and other than it running in a smaller resolution than id like because of its age it works just as fine as when I owned the physical copy when it first came out. You may just be unfortunate with KOTOR 2, I have had similar experiences with other games where friends can run it but my PC refused to.

OT: I like Steam and it is worthy of its throne, they made PC gaming relevant again in a time when everyone from Microsoft to publishers were abandoning ship like crazy.

It doesn't mean it is perfect though, none of the digital distribution platforms are, Steam need;


They need a refund policy of some kind like Origin's.

They need better QC of what is put on the system, I have been watching Jim Sterling play a few of them and they range from shit to downright unplayable.

They need to have a separate tab for new releases and old games from like the early 2000s and so on being released for the first time on Steam, often these games are pushing down the new releases on the store front.

Regional pricing needs doing properly, the $1 = 1 of local currency is unacceptable.

They need to get better at support tickets.

There are more I am sure but those are the ones that come to mind.

Also what are you people using Steam on if it is hogging resources, its using 43 Meg on my pc as I type this. ( I have friends chat open so its not idling)
 

Laughing Man

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as we all know steam is one of the best things to happen to PC gaming, and is almost universally loved for being an all around awesome digital distribution platform... and yet theres still people who hate it for some reason
That first statement is the reason why, but let me be clear, I do not hate Steam but given how long it has been in the game, how long it has been about the platform should be a much much better than it is.

The question why people hate Steam is fairly obvious, their are a good number of reasons to hate or dislike the service.

- It's slow, pathetically slow compared to just about every other DD service out there. I am not taling about actual download speeds, though they can be heavily affected. I am talking about the interface the navigation it is all so horrible and to think anyone would use this service as their launch platform (the Steamboxes) I just can't understand why anyone would do that.

- It's not exactly stable, watch what happens whenever any sort of Sale occurs, the entire system goes tits up and stays at tits up station during certain key times for the duration of those sales (i.e when the sales update)

- It's bloated, both in terms of the amount of junk that can be bought over it but also in terms of the amount of total wank that has been added; trading cards, steam achievements fucking please!

- When was the interface actually given ANY sort of major overhaul? To date I can think of 3 significant updates, the original launch , the switch to the current interface and the addition of big picture. If it was perfect then fine but it isn't so 3 significant updates in over a decade is frankly pathetic.

The reasons to not like Steam are quite clear the question should be why do some people think Steam is the best thing ever to happen to PC, why do they defend it to the hilt even when the flaws are obvious.
 

SonOfVoorhees

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Zipa said:
SonOfVoorhees said:
I played Kotor 2 and played it through Steam. I tried playing it last week, so many issues, it wouldnt load and Steam passed the buck. Sorry but when i buy something, i expect it to work. Wasnt this the whole point with PC? Took me ages to find out a way to fix and play it which now seems only without cut scenes. What bullshit. If a shop sold a faulty game, the shop is responsible. Its why i stick with gog. Once you download the game, its yours. With steam, there is bullshit DRM and you dont own it, just like with Kotor 2, i bought it but couldnt play it.
I hate to say it but it sounds like a hardware issue to me not a Valve issue, I have KOTOR 2 on Steam and other than it running in a smaller resolution than id like because of its age it works just as fine as when I owned the physical copy when it first came out. You may just be unfortunate with KOTOR 2, I have had similar experiences with other games where friends can run it but my PC refused to.

OT: I like Steam and it is worthy of its throne, they made PC gaming relevant again in a time when everyone from Microsoft to publishers were abandoning ship like crazy.

It doesn't mean it is perfect though, none of the digital distribution platforms are, Steam need;


They need a refund policy of some kind like Origin's.

They need better QC of what is put on the system, I have been watching Jim Sterling play a few of them and they range from shit to downright unplayable.

They need to have a separate tab for new releases and old games from like the early 2000s and so on being released for the first time on Steam, often these games are pushing down the new releases on the store front.

Regional pricing needs doing properly, the $1 = 1 of local currency is unacceptable.

They need to get better at support tickets.

There are more I am sure but those are the ones that come to mind.

Also what are you people using Steam on if it is hogging resources, its using 43 Meg on my pc as I type this. ( I have friends chat open so its not idling)
No, it played fine before. Then a few months later it didnt work and would shut off at the start screen. Had to search for ways to fix it online. Also Steam only deals with valve games. Anything else it passes the buck to other companies like disney for Kotor. Now On the site steam sent me their is no area to get help for kotar 2. So fuck steam. I buy from steam, then its their responsibility, especially when the game worked find last time i played it. I fixed the issue but still, Steam screwed up though it is the only problem ive had so could just be the cross over when disney bought SW.

Only other thing with steam is prices, Gog dont have the massive amount of games as Steam. But they are DRM free and cheaper in comparison. Its why i bought the Soul Reaver games there.
 

Doom-Slayer

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Out of curiosity, what was wrong with each game? Vampire is a universally acclaimed game and Sniper Ghost Warrior looks like ti got meh reviews, but nothing saying it was literally unplayable.
 

Maximum Bert

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I dont hate Steam but I strongly dislike it and will buy games from GOG, on console or another DRM free place such as maybe the devs homepage if possible.

I dont like it because I just hate having to install a client on my comp its another thing between me and the games and I also strongly oppose DRM on PC. Lastly I do not like the precedent they set now every big publisher wants their own client.

I am glad they are finally getting some competition but they still have a bit to strong a hold on PC gaming for my liking.

I just prefer other services on PC. I feel GOG has one of the best services DRM free universal pricing (mostly) and no friggin client just an account page with my games simple and effective hopefully they continue to grow.
 

Abulurd_H

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Jasper van Heycop said:
Please don't assume this is a personal attack! I don't normaly internet like this but I am compelled to respond to your
"obvious reasons"

1. I can't knock a person for being concerned about credit information online but seriously, you are more likely to have your email/own computer compromised

2. I can't recall buying any game in the last 14 years or so that hasn't required some form of authentication (key codes etc) and/or installation of shitty 1st/3rd party on or off disc DRM. The first major disappointment I recall in this regard was a Command & Conquer game (RA 2 I think) that forced me to make an account online with EA and tie my disc to it before I could play single player. Followed a couple years later by an ondisc starforce install that fucked my computer forcing me to reinstall Windows to get rid of it and me never actually being able to play that game or get my money back. Can't remember which game it was. Admittedly my experience with this could be because I dont tend to buy single use, 1 player games. I like multiplayer options
DRM is a thing. We have to live with it (barring GoG of course) there are worse options than Steam. I admit I am frustrated by the likes of Ubisoft, Kalipso, Rockstar etc that insist you have to use their DRM on top of Steam DRM. That shits just annoying. More websites and passwords that i cant be fucked remembering.

3. Resource hog? I have steam open at the moment. It is consuming approx 5.4MB of RAM. Assuming a worst case scenario of Windows 32bit istallation running 3 GiG RAM this is approx 2% RAM consumption. Quick search online reveals estimate of 3MB per hour data transfer when steam is idling. Assuming you had steam idling 24hours a day for 30 days your talking a total of approx 2GB a month. Hardly breaking the data cap bank. By comparison Firefox is currently using approx 41MB of RAM. Nearly 7 x the amount that Steam is using

4. You have NEVER owned your games. You have owned the disc media that the game was on but the game was always just a licence to use (again this is my own personal experience and could be a result of generaly only buying games that have multi-player online components)

5. Bricks and mortar stores also have quality control and refund issues. Admittedly quality control in a brick and mortar store can be a little better because shelves full of glitchy shit that doesn't sell only takes up physical space where you could be displaying something better. I dont know how things are in your country but you try and take an opened game back to a shop in New Zealand and see how far you get. *spoiler* It's not very far...

6. Personal preference that one. I dont mind the ads. I hear you can turn them off though

7. Are you talking Steam updates or game updates? If it is Steam updates that are taking hours then I would suggest your ISP is the one at fault. Most Steam updates take less than a minute to download and apply

8. The lazy attitude of devs regarding day one patches and game breaking bugs has nothing to do with Steam and everything to do with the internet being so universaly available and the greedy/lazy mindset of publishers pushing release dates with the attitude of get it on the shelves, we will patch it later if it sells well. EA is particulary guilty in this regard. BF3 launch week(s) issues and the follow up, game breaking *fixes* were a fucking joke. It's why i watched the Sim City debacle with a smug sense of satisfaction, secure in the knowledge that those cunts didn't get a cent from me and are unlikely to ever again BF4 issues didnt touch me either. When will people learn not to pre buy shit?

I agree that it is a pathetic and despicable practice but it's hardly attributable to Steam.
Day one patches are a thing now. I dont see them going away anytime soon. With Steam I dont have to trawl 50 different websites for 50 different games to keep tabs on patches and updates. Steam tells me there is an update. I download it. I am done.

Does no one remember the days of Halflife 1 mods? Keeping on top of Halflife itself, Teamfortress, Day of Defeat, Counter Strike, Firearms ( I am sure there were more) was a fucking nightmare! And that was just the mods for one game that all had their own seperate communities and websites and reams of community hosted servers all running different patch builds. Heaven help you if you had a bunch of other games that weren't halflife to keep track of as well. Often wound up spending more time trawling and patching than you did actually playing.

I am not a fanboy. Steam, like any other company, could do some things better but I think overall they offer a pretty reasonable service. The reams of crappy titles to avoid on Steam are a direct result of them responding to the critisisms of them playing gate keeper to what they did and didn't think was acceptable for it's customers to access. Id rather wade through oceans of shit to find those indie gems than never even hear of them in the first place because they couldn't get access to the large digital game distribution customerbase that Steam has to offer. Hopefully the Steam tags service will ameliorate this problem. They are hardly perfect but they try a lot harder than EA/Origin or Microsoft ever have