AzrealMaximillion said:
NuclearKangaroo said:
I think that people need to stop calling legitimate criticisms "hate". If you can't accept that whatever you're a fan of has undeniable flaws or that not everyone shares your opinion, don't be so base as to throw those differing thoughts into a negative category.
Steam has problems.
It's quality control is now gone. The WarZ fiasco as well as the 2 companies that censored TotalBiscuit illegally are recent examples.
Greenlight is a major failure as Valve set up rules for curation and then immediately ignored those rules.
Early Access is a major problem as it removes the incentive for developers to finish their game as they make boatloads of money before the game is finished.
EA's Origin, GOG, and almost every other digital distribution outlet has better customer service as well as a respectable refund system.
There's a difference between "hate" and real criticism. And slapping the term hate to eschew real criticism is irresponsible.
i have no damn idea what comment you are quoting
i do admit steam has some flaws, even when many of them dont affect me, and im willing to listen to any criticism as long as its valid
for instance, saying origin provides a better customer service is absurd, first of all, when it was first conceived, origin was a literal spyware and EA was free to delete any free, unused account, even now origin only refunds EA games, and only within a certain amount of time, i think people exaggerate the scope of this feature, specially when EA threatened to ban people who requested a refund for Sim City, and despite this refund feature, compared to steam, origin has much less sales and their discounts are usually worse, you cant sell virtual items for extra money on origin, it has worse community features than steam, you cant trade items on origin, it doesnt support linux, and theres no game sharing
not to mention until recently i couldnt even use origin since it wanted me to pay in euros instead of dollars
for more examples of how well EA treats their customers i invite you to read this
http://en.wikipedia.org/wiki/Origin_(digital_distribution_software)#Criticism
gog.com, sure you could argue they treat their customers slightly better
first greenlight was critized for letting too few games in, now its critized for letting too many, there are 2 sides to this
you critize Early Acess for not giving devs incentives to finish their games, and yet, games like insurgency were finished thanks to it, also games like dayz, rust and kerbal space program gained a great following and have managed to increase their scope thanks to early access
devs have an incentive to finish their Early Access games, because early access games sell much less than finished titles, insurgency has proven it, shortly after its release, the game peaked at around 2.5 k players
http://steamcharts.com/app/222880
the game released on late january but it was on early access long before that
i suggest you use some real data before comming up with your assumptions, because this is mere "hate", not criticism
as for QC, i think yo got the wrong idea, shitty games shouldnt really be used as evidence of faulty QC, ride to hell retribution was released on the PS3 and xbox360 for instance, but games that dont work properly, or games that lie about its features SHOULD be used as examples of faulty QC, something i never said wasnt a problem with steam, the problem is that standard QC might be too clumsy for the sort thing valve wants to do with steam, they want to make it more open and put the least amount of barriers between the developers and the customers
i want better quality control on steam, but i dont think a standard solution for this problem is the best
What I am saying is, getting a refund, it should be fairly difficult or instead, be a case by case sort of thing because the actual times where refunds are justified, is really rare.
