Steamguard doesn't recognize me

mikemart

New member
Apr 16, 2009
306
0
0
So after hearing about steam getting hacked, I attempted to buy Skyrim (perfect thing to do after something gets hacked) and steam asks me relog in and steamguard is telling me a code got sent to my email for using a new computer, the thing is i have been using the same computer for months now.

It only asked me to go to my email after i tried to buy a game, is steam doing this on purpose because of the hack or am i screwed?

(couldnt find anything about this elsewhere which is why im making a thread)
 

Worgen

Follower of the Glorious Sun Butt.
Legacy
Apr 1, 2009
15,447
4,244
118
Gender
Whatever, just wash your hands.
I would contact steam support right away. It might be nothing but its certainly the sort of thing you want them to look at.
 

Baneat

New member
Jul 18, 2008
2,762
0
0
mikemart said:
So after hearing about steam getting hacked, I attempted to buy Skyrim (perfect thing to do after something gets hacked) and steam asks me relog in and steamguard is telling me a code got sent to my email for using a new computer, the thing is i have been using the same computer for months now.

It only asked me to go to my email after i tried to buy a game, is steam doing this on purpose because of the hack or am i screwed?

(couldnt find anything about this elsewhere which is why im making a thread)
I get this when trying to log onto steam in Firefox when I normally log in through the client. I recommend you try buying skyrim purely within the steam client itself.
 

Aenir

New member
Mar 26, 2009
437
0
0
What Baneat said, if you try to do something outside of the actual client, it may do that.
 

mikemart

New member
Apr 16, 2009
306
0
0
Baneat said:
mikemart said:
So after hearing about steam getting hacked, I attempted to buy Skyrim (perfect thing to do after something gets hacked) and steam asks me relog in and steamguard is telling me a code got sent to my email for using a new computer, the thing is i have been using the same computer for months now.

It only asked me to go to my email after i tried to buy a game, is steam doing this on purpose because of the hack or am i screwed?

(couldnt find anything about this elsewhere which is why im making a thread)
I get this when trying to log onto steam in Firefox when I normally log in through the client. I recommend you try buying skyrim purely within the steam client itself.
When i logged in it was through the client, not from a web browser, I have always used the client
 

Baneat

New member
Jul 18, 2008
2,762
0
0
mikemart said:
Baneat said:
mikemart said:
So after hearing about steam getting hacked, I attempted to buy Skyrim (perfect thing to do after something gets hacked) and steam asks me relog in and steamguard is telling me a code got sent to my email for using a new computer, the thing is i have been using the same computer for months now.

It only asked me to go to my email after i tried to buy a game, is steam doing this on purpose because of the hack or am i screwed?

(couldnt find anything about this elsewhere which is why im making a thread)
I get this when trying to log onto steam in Firefox when I normally log in through the client. I recommend you try buying skyrim purely within the steam client itself.
When i logged in it was through the client, not from a web browser, I have always used the client
I think it's also to do with logging on automatically. I haven't manually logged into steam for a long time, typing the user and pass. Every time I turn the system on it just logs in for me.
 

lacktheknack

Je suis joined jewels.
Jan 19, 2009
19,316
0
0
You should be fine, as long as the mail gets sent to your inbox. It's possible that the server derped during the hack investigation. I wouldn't worry.

Heck, this is the only time Steam Guard ISN'T derping on me. I've reset it about six times, and it finally works.
 

mikemart

New member
Apr 16, 2009
306
0
0
Welp it seems steam completely crashed on me and i cant even access the store to buy skyrim (guessing everyone is downloading it now) so i cant even put the code in.

thanks to those who responded

edit: now im confused, was able to buy game without putting anything in...