At PC World we actually had an urban legend play out - a customer honestly brought their computer in to ask why the cup-holder kept going back in (this was back in the nineties though).
Another was someone who asked why her mouse wouldn't work - turns out she was holding it up and moving it directly across the monitor screen...
On the telephones, the receptionist always answered before passing to the tech dept, because a good 40% of the time something wouldn't be plugged in. People would get REALLY offended being asked to check, but the silent pause when they realised what they'd done was classic!
It was fun at my photo-developing shop job as the boss didn't give a damn about anything because we were due to close soon anyway. My favourite time was when we stacked the empty 35mm film canisters in a giant pyramid near the front window in the shop - groups of scally teens would come in, blatantly shield one of them by standing in a line akin to taking a penalty shot, and then run out of the shop. I would have given anything to see them try to use the film canister in a camera!
An amazing number of people thought that because the one-hour developing machine was automated, no-one would see the photo's. This is not true. All that happens is that the people who see the embarrassing pictures are standing right in front of you, instead of a giant factory in Leeds.
I used to be super-evil and deliberately put the worst photo right at the front, then ask the customer to check their photo's, to make sure that they were the right set, as they could get mixed up. Watching them try to keep a straight face whilst panicking over whether you'd know or not was the funniest thing ever!
We got all sorts of weird photos that were never collected, including a funeral complete with embalmed corpse and proud mother, a girl who managed to smile whilst going down on her boyf, and take the picture, and what must have been the worlds longest spliff.
Another was someone who asked why her mouse wouldn't work - turns out she was holding it up and moving it directly across the monitor screen...
On the telephones, the receptionist always answered before passing to the tech dept, because a good 40% of the time something wouldn't be plugged in. People would get REALLY offended being asked to check, but the silent pause when they realised what they'd done was classic!
It was fun at my photo-developing shop job as the boss didn't give a damn about anything because we were due to close soon anyway. My favourite time was when we stacked the empty 35mm film canisters in a giant pyramid near the front window in the shop - groups of scally teens would come in, blatantly shield one of them by standing in a line akin to taking a penalty shot, and then run out of the shop. I would have given anything to see them try to use the film canister in a camera!
An amazing number of people thought that because the one-hour developing machine was automated, no-one would see the photo's. This is not true. All that happens is that the people who see the embarrassing pictures are standing right in front of you, instead of a giant factory in Leeds.
I used to be super-evil and deliberately put the worst photo right at the front, then ask the customer to check their photo's, to make sure that they were the right set, as they could get mixed up. Watching them try to keep a straight face whilst panicking over whether you'd know or not was the funniest thing ever!
We got all sorts of weird photos that were never collected, including a funeral complete with embalmed corpse and proud mother, a girl who managed to smile whilst going down on her boyf, and take the picture, and what must have been the worlds longest spliff.
