Here was another one from the Christmas the PS3 came out:
CST: Do you have any PS3 in stock?
Me: No, we don't sell video games here ma'am.
CST: Oh, well can I get my name down on one for when you get restocked?
Me: Uhm... no, we do not sell video games or video game consoles here...
CST: well when are you expecting them in? My kid needs one for Christmas! (she starts getting angry, so instead of blowing her off I go with it to see how stupid she is)
Me: We do not have video game products ma'am
CST: Why wont you help me get one of these, I want to buy a PS3 from here!
Me: We are a hobby shop, only board games, lego, miniatures and cards games are sold here, EB games across the hall sells video games, not us.
CST: What the hell is wrong with you? Where is your manager? I need to speak to him about how unhelpful you are, and how you ruined a sale!
(My manager was watching this from a few feet away)
Manager: He couldn't ruin a sale we don't have ma'am, WE DO NOT SELL PLAYSTION 3'S OR ANY VIDEO GAMES! GO TO EB GAMES ACROSS THE HALL! WE COULD NOT HELP YOU EVEN IF WE WANTED TO!
She finally got the message and left, or just got fed-up and left, we may never know...
CST: Do you have any PS3 in stock?
Me: No, we don't sell video games here ma'am.
CST: Oh, well can I get my name down on one for when you get restocked?
Me: Uhm... no, we do not sell video games or video game consoles here...
CST: well when are you expecting them in? My kid needs one for Christmas! (she starts getting angry, so instead of blowing her off I go with it to see how stupid she is)
Me: We do not have video game products ma'am
CST: Why wont you help me get one of these, I want to buy a PS3 from here!
Me: We are a hobby shop, only board games, lego, miniatures and cards games are sold here, EB games across the hall sells video games, not us.
CST: What the hell is wrong with you? Where is your manager? I need to speak to him about how unhelpful you are, and how you ruined a sale!
(My manager was watching this from a few feet away)
Manager: He couldn't ruin a sale we don't have ma'am, WE DO NOT SELL PLAYSTION 3'S OR ANY VIDEO GAMES! GO TO EB GAMES ACROSS THE HALL! WE COULD NOT HELP YOU EVEN IF WE WANTED TO!
She finally got the message and left, or just got fed-up and left, we may never know...