I think I am one of the few people who seriously wanted to play D3 but didn't buy it in protest to the always online thing. Pair that up this new ban policy... sucks that I can't play the game alone, offline and in peace.
The problem is that you only register the game (and thus only find out about the ToS) after you've paid for it. If it turns out that those terms of service are bullshit, and say ridiculous things like that they can take your game away from you whenever they want, it's simply too bad. If you disagree with it then you get no game, and no refund. For any other product or service this is illegal, I don't know why it isn't for games and other software.Destal said:I fail to see the problem. When you register the game, you accept the ToS of the game. When the ToS are violated, you get banned. The article also states that you can't login to battle.net to play D3, it doesn't mention other games. Also, you are incorrect about there being a single player portion...you can play solo but that doesn't make it a single player game. You can play by yourself in WoW too.Lunncal said:And?
If someone pays for a product, and doesn't receive that product, they should be refunded. If it was a pure multiplayer game, and there was no option whatsoever for a singleplayer experience (as there actually is in this case) then obviously they can't just block you from the multiplayer and still let you keep the game, but then it is their duty to refund you the price. Like I was saying, it's basic consumer rights, only no-one seems to give a damn about them any more.
Most people do not take video-games as a hobby as far as people like me and you do, and they won't frequent The Escapist or whatever other sites and know this information in advance. They will buy the game, and then they will suddenly be presented with an EULA that says Blizzard can stop them playing this game (that they have already paid for) whenever they want. What if they don't agree with this? It's too bad, no game and no refund.
I'm certain this is illegal when it comes to most other products, and I don't know (or really care) what loophole software companies use to get away with this, but it's bullshit.
These people are also hurting the economy of the other players. There are crap items on the AH currently for 200,000,000 gold. There is no way someone has got that much gold legit and there is no way a legit player can compete with those who aren't.
If you disagree with the TOS, you can actually return the game. All you have to do is contact customer support.Lunncal said:The problem is that you only register the game (and thus only find out about the ToS) after you've paid for it. If it turns out that those terms of service are bullshit, and say ridiculous things like that they can take your game away from you whenever they want, it's simply too bad. If you disagree with it then you get no game, and no refund. For any other product or service this is illegal, I don't know why it isn't for games and other software.Destal said:I fail to see the problem. When you register the game, you accept the ToS of the game. When the ToS are violated, you get banned. The article also states that you can't login to battle.net to play D3, it doesn't mention other games. Also, you are incorrect about there being a single player portion...you can play solo but that doesn't make it a single player game. You can play by yourself in WoW too.Lunncal said:And?
If someone pays for a product, and doesn't receive that product, they should be refunded. If it was a pure multiplayer game, and there was no option whatsoever for a singleplayer experience (as there actually is in this case) then obviously they can't just block you from the multiplayer and still let you keep the game, but then it is their duty to refund you the price. Like I was saying, it's basic consumer rights, only no-one seems to give a damn about them any more.
Most people do not take video-games as a hobby as far as people like me and you do, and they won't frequent The Escapist or whatever other sites and know this information in advance. They will buy the game, and then they will suddenly be presented with an EULA that says Blizzard can stop them playing this game (that they have already paid for) whenever they want. What if they don't agree with this? It's too bad, no game and no refund.
I'm certain this is illegal when it comes to most other products, and I don't know (or really care) what loophole software companies use to get away with this, but it's bullshit.
These people are also hurting the economy of the other players. There are crap items on the AH currently for 200,000,000 gold. There is no way someone has got that much gold legit and there is no way a legit player can compete with those who aren't.
As for the part about there being no singleplayer campaign for Diablo, it's beside the point. If they wish to ban you from the multiplayer portion and there is no singleplayer portion then they should give you a full refund. You've paid for a product and suddenly you're not getting it.
Lumber Barber said:Any company that believes they have a chance against hackers and piracy need a good slap on the wrist, 'cause that shit's impossible.The.Bard said:I'm confused. Wasn't the whole point of their always-online-uber-leet-DRM so that people COULDN'T hack and cheat at all?
So this means the online requirement successfully kept people from messing with it for... less than a month?
Good job all around.
But that's just it, they are presented with the ToS AFTER they made the purchase. So Blizzard basically tells the consumer "We can take anything you bought from us whenever we want" only AFTER he bought the game, no refund, final destination. The consumer could not have known about any of Blizzard's little laws and rules beforehand, unless he browses the internet, which should not be something you must do in order to buy a game.The.Bard said:I fail to see the problem. When you register the game, you accept the ToS of the game. When the ToS are violated, you get banned. The article also states that you can't login to battle.net to play D3, it doesn't mention other games. Also, you are incorrect about there being a single player portion...you can play solo but that doesn't make it a single player game. You can play by yourself in WoW too.
These people are also hurting the economy of the other players. There are crap items on the AH currently for 200,000,000 gold. There is no way someone has got that much gold legit and there is no way a legit player can compete with those who aren't.
My sentiment exactly.The.Bard said:I'm confused. Wasn't the whole point of their always-online-uber-leet-DRM so that people COULDN'T hack and cheat at all?
So this means the online requirement successfully kept people from messing with it for... less than a month?
Good job all around.
Except a video game isn't a product. Games, for a long time, have been a fusion between a service and a product. When you buy a game, your not actually "buying" the game, you are buying a license to play the game. And license can be revoked.Lunncal said:-snip-
You're right, they should get a refund and there will be plenty of people to come along and defend Blizzard for this behavior.Lunncal said:Is that even legal? Do they get a refund?
It'd be understandable if they were banned from the multiplayer portion of the game, but if they can't log in to their Battle.net account they wouldn't be able to play the game at all, unless I've heard wrong. I think it's ridiculous that Blizzard can get away with something like this, but not surprising. Consumer rights don't seem to exist when it comes to video games, they were probably legislated out of existence by the mandatory post-purchase EULAs.
Aha, you're right. That's actually pretty good, and the Diablo 3 ToS seem to be a little less draconian than most in that manner.Destal said:If you disagree with the TOS, you can actually return the game. All you have to do is contact customer support.Lunncal said:The problem is that you only register the game (and thus only find out about the ToS) after you've paid for it. If it turns out that those terms of service are bullshit, and say ridiculous things like that they can take your game away from you whenever they want, it's simply too bad. If you disagree with it then you get no game, and no refund. For any other product or service this is illegal, I don't know why it isn't for games and other software.
As for the part about there being no singleplayer campaign for Diablo, it's beside the point. If they wish to ban you from the multiplayer portion and there is no singleplayer portion then they should give you a full refund. You've paid for a product and suddenly you're not getting it.
Licenses still have to obey the law. Once they've accepted my money for a license (i.e. once I've bought the game), they must provide what was agreed upon or give me my money back. It's just like with other services, if I pay a builder to build me a wall and he doesn't do it then he's legally required to give me my money back. The whole license thing must be part of how they get away with it though, which is ridiculous. We made consumer rights laws in the first place to protect ourselves from these kinds of practices, why then do we not have similar laws for software licenses, or why do they mysteriously not apply?Agente L said:Except a video game isn't a product. Games, for a long time, have been a fusion between a service and a product. When you buy a game, your not actually "buying" the game, you are buying a license to play the game. And license can be revoked.