Since Christmas is around the corner, I got to wondering if anybody here is guilty of using brick-and-mortar/physical locations as showrooms. The last year or two has had news people and "experts" accusing consumers of doing just that and finding lower prices online. I take offense to that sort of generalization.
Not to pick on Best Buy, but a few years ago a location near me sent out invites to Silver Reward Zone members for a pre-Black Friday "sale" event which turned out to be nothing more than just a training exercise for the employees. I knew what things should cost, and nothing there was on sale. I'm not at fault just because I'm informed.
There are good people working in stores though. People with families that need jobs. It's unfortunate that management and executives make poor decisions or are slow to change with technology.
[HEADING=3]Are there any retail workers here? I would love to hear both sides of the story.[/HEADING]
I'm not young, so I remember the days of waiting in line at places like Toys R Us (on a regular day, not Black Friday) that had 15 employees on the floor and only two registers open--the lines were at least 10-people long. The employees running the registers would make a mistake and then wait for the manager to come to the front and use his key. Then you have Best Buy, acting like a predator on the uninformed, having way more "optimized" consoles on the floor than sealed units. I actually stopped a guy from buying an optimized one; he didn't know the difference. There's two sides to every story, and I say that businesses fired the first shot. They drove me away first. After the last rude encounter I finally tried out Amazon in 2009 and haven't looked back.
Not to pick on Best Buy, but a few years ago a location near me sent out invites to Silver Reward Zone members for a pre-Black Friday "sale" event which turned out to be nothing more than just a training exercise for the employees. I knew what things should cost, and nothing there was on sale. I'm not at fault just because I'm informed.
There are good people working in stores though. People with families that need jobs. It's unfortunate that management and executives make poor decisions or are slow to change with technology.
[HEADING=3]Are there any retail workers here? I would love to hear both sides of the story.[/HEADING]