Cecilo said:
How the heck is Valve still in business if they do things like this.
Well, basically...
Infernal Lawyer said:
God damnit Valve. Even when you're closing studios, it's STILL hard to get mad at you.
Yeah, what he said.
That's the thing that Electronic Arts, Microsoft and Activision can't seem to grasp - Valve has the love and goodwill of the players.
They don't try to extort money from you with "optional" DLC that contains major story points, they don't use Steam to restrict how many times you can install a game or demand that you connect to Steam every few days to make sure your games aren't stolen - you can actually play your Steam games offline.
Valve listens to the players, playtests rather than focus-tests. They interact with the players like friends and equals, not victims they plan to scam. They refuse to put out products before they're finished, because they goodwill they have mean that people will buy their products for their quality, rather than churning out releases at christmas to boost sales, regardless of the game's actual quality.
Cynics will tell you that being the good guy doesn't benefit anybody. Realists will look at Valve and tell you that isn't true.