Warning - New Videogames Scams

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Terramax

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Jan 11, 2008
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Hi there,

I'm raising this issue as it's happened to me so many times in the last few months, and I've come to realise this is a fairly regular occurrence.

I buy pretty much all my games new. I'll pay premium prices for a game in new and sealed condition. However, the amount of fraudulent/ fake 'new & sealed' games being sold on sites such as Amazon.co.uk, ebay.co.uk and play.com is becoming very worrying.

Goes without saying, the information is mainly based on games in the UK and Europe, but I suspect this occurs in other countries as well.

Basically, people are buying used, but in very good condition, videogames and resealing them to look like new. This is a very regular occurrence with games for older systems like the gamecube, ps2, classic xbox, psp, etc.

HOW CAN YOU TELL THE DIFFERENCE BETWEEN A GENUINE NEW GAME AND A FAKE?

Well, to easily find a fake, firstly, many of them are resealed with cheap cellophane. It's similar to that you get in supermarkets, where they wrap the cellophane around the product and use something hot to seal the ends. Sadly, I haven't got a photo, you should be able to figure it out because it looks different from the pics you see below.

Another way to check is to look at the disc and manuals. Manuals a good way of figuring out. For instance, with a gamecube game, know those black manuals you always get with their games? I recently had a new game with several finger prints all over the back. Dirty, bends, etc, or, of course, marks on the disc.

Replaced boxes is another clue. Sometimes you'll see DVD cases that don't look like typical cases for the type of game. For instance, I bought Resident Evil for the GC. The game has 2 discs. Someone replaced it with a 1-disc box, hence one of the discs rattled around. An xbox game that isn't green?

Now, I'm only referring to European games here, but I'm sure it's similar with other countries outside. All the major companies (Nintendo, Sony, Microsoft) have something on the seal proving it's genuine. First, and most easily, the xbox and xbox 360.

XBOX AND 360

These will always have a seal on the side, with the barcode and xbox/ microsoft logo. IF IT DOES NOT HAVE THIS, IT IS A FAKE. Even 3rd party games have this seal. If it's not on the side, it's not new. I had a guy recently trying to sell a sealed copy of Virtua Fighter 5 on 360 for £45.00. I pointed out it was not new and he took the item off 2 hours later.



PLAYSTATION 2

Sorry, I don't own a PS3, but I'm assuming it's similar. These will have the PLASTATION 2 written on the peelable seal towards the bottom. I'm not certain if it's just official Sony products, or if 3rd party games are included though.



GAMECUBE AND WII

As far as I can see, it's only official 1st party games that have the similar 'NINTENDO' peelable seal towards the bottom, however I've noticed several third party games that have it too.



Sorry if people here think I'm being pedantic, but I must stress it's also recently released games too. I I've bought a fair few 360 titles and had clearly used copies sold to me. All I can recommend is that, if you buy a game new, especially if it's a game that's been out for several months/ years, to play close a attention when opening it for the first time.

Peace guys.
 

nu1mlock

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May 5, 2012
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I don't have this problem as a PC gamer, as I'm always buying my keys online. If they work, they're new, if they don't (which I have had an issue with), I get them replaced.

But of course, the "downside" is that I don't get a physical copy. That's better for me though, as I don't want shitloads of discs lying around which my daughter will most probably find some way or another and scratch them anyway.

Besides, I've bought 213 new games the last 12 months and a physical copy would force me to get another place to store all the discs. :p

On topic: It sucks that it seems you've had some trouble getting new copies of your games. If you get them from Amazon or some Internet store, I doubt someone would go through the trouble of re-sealing them and then sending them back.

If this is the case, I'm sure it happens more at retail stores, although I never had that problem in Sweden on any of the consoles I have/had.

Edit: Anyway, I do agree with you, you should always take a careful look at the plastic before opening the box for the first time. Just like you, I gladly pay more for a new and sealed copy and would never, ever (unless the game isn't available otherwise) buy a used copy of a game. Or anything else for that matter.
 

Zantos

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Jan 5, 2011
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Shame you've been having this trouble, it sucks when people think they can get away with scamming because it's online. I swear I know more of the ebay and amazon buyer/seller agreement than any normal consumer should.

The best way I find to make sure I get new online is to not use ebay, PlayTrade or Amazon Marketplace. Only use the proper Play and Amazon website, I'm not saying they can't do this but I've never heard of a case where they have, it's only ever really been the 3rd party sell ons that have been doing it.
 

nu1mlock

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May 5, 2012
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Well yeah, 3rd party sites lite Ebay is bound to have scammers all over it. As the OP says, it's not hard to re-seal a copy to make it look "good enough". Buying new games online should always be done through real retailers, not some guy (even with good feedback) on Ebay or similar sites.
 

targren

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May 13, 2009
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Das Boot said:
Yea you know you should really look up your rights as an ebay buyer. If they product is different then what the seller said (ie, used copy not new) you can get 100% of your money back and if you are an asshole you can even keep the product. You just complain directly to ebay and they refund you immediatly no questions asked.
The same is true for Amazon.
 

Terramax

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Jan 11, 2008
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Do worries Das Boot, on all occasions the companies have refunded the items (so far). It's also worth mentioning 'gameseekers.co.uk' are repeated offenders. All 4 games I've bought from them have been 2nd hand games resealed. 1 360 game and 3 gamecube games.

Indeed, official sellers like Amazon themselves aren't likely to do this, but sadly they don't have the games I often want for sale. Or not anywhere near the price of others.