What makes Origin so terrible?

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Strazdas

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May 28, 2011
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thatonedude11 said:
For a brief period of time, the Origin EULA said that EA could scan your computer for hardware specs, installed programs, ect. without notifying you. Once this was discovered, EA pretty quickly removed it, but there are still some people who believe that "EA's scannin mah PC!!!" That, and people hate EA and refuse to try the damn thing, yet still complain about it.

In my experience though, Origin isn't that bad. It launches fairly quickly, and while it is lacking in many features that would make it a viable competitor to Steam, it overall is inoffensive.
There was also the no class action lawsuit EULA point, the baning you from ALL your games for cheating on ONE game, the technological problems of Origin (though admitedly nothing as large as what Steam did with your PC back in 2003 when it started). there are many reasons to hate Origin, but i think the biggest one is need to stay online all the time. unlike Steam, it does not have offline mode.

Anyone who uses Steam but has hate-on against Origin is a hypocrite. It's that simple.
You cannot use one, and condemn the other. You can prefer one to the other, and opt to only use one or the other, but condemning? No.
And if i dont use Steam, do you give me a right to hate Origin now?
 

hermes

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Mar 2, 2009
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Because its EA. People around here hates EA with no need for a particularly good reason...

Also, because ME 3, Old Republic and Battlefield were published by EA. That had the unfortunate implications that: 1) In order to play them on PC, you were "forced" to install Origin, and 2) By the time a lot of people were disappointed about Mass Effect 3 and Old Republic, everything and anything associated with EA got poisoned by bad karma. They could made possible some of the best games this generation (and in fact, they have), but at the eyes of the gamers, they are evil incarnated.

Finally, because its not Valve. Look, I love steam like any other, but right now, the only things it has to top other services are good sales, decent PR and incredible amounts of good will. However, I would be kidding myself if I ignore it is a monopoly, and it could go south at any minute.

All these posts complaining about the EULA are from people that never read it, just saw some comments on someone that did. Almost no one reads the EULA, if they did, they would notice that most online software has similar clauses: steam, chrome, IE, XBLA, PSN, facebook... everything tracks and records information about your PC, your pattern behavior and your preferences. EA is not the first, the last and certainly not the only one. They also don't remember that Steam started in 2002, it went a long way. Originally it was also a one publisher exclusivity and it was barely functional. You had always online DRM (on a time were that was not easy feat) to play offline games. Some of the retrograde design decisions still exist now, ten years later, but people just got used to it. If anything, the existence of services like Origin has the power to force steam to stay in "the right path".
 

Antari

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Nov 4, 2009
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Draech said:
Antari said:
Orks da best said:
Because there is a Ea logo on it and gamer are nothing but whiney crybabies.

(yea bite me but honesty gamers sorta deserve that rep in my reguard.)
Then enjoy having your games stolen from you someday by EA lawyers. I won't even bother saying, "I told you so". You deserve it.
Well dont, because that is the biggest load of hyperbole I have heard in this thread.
Only time will tell, I will reserve the right to say, "I told you so" for you though.
 

Antari

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Nov 4, 2009
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Draech said:
Antari said:
Draech said:
Antari said:
Orks da best said:
Because there is a Ea logo on it and gamer are nothing but whiney crybabies.

(yea bite me but honesty gamers sorta deserve that rep in my reguard.)
Then enjoy having your games stolen from you someday by EA lawyers. I won't even bother saying, "I told you so". You deserve it.
Well dont, because that is the biggest load of hyperbole I have heard in this thread.
Only time will tell, I will reserve the right to say, "I told you so" for you though.
Yeah well when your eyes fall out from using the computer I will get to say "told you say". Only time will tell.

See how a ridicules claim isn't made any less ridicules by going "time will tell"?
I've been watching people make the mistake of doing business with EA for well over a decade now. It really isn't a guess. It is just the reality of dealing with Electronic Arts. At least I don't have to worry. I've learned my lesson from them, and I'm smart enough to stay away permanently.
 

Ekim Takusan

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Nov 13, 2010
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I, for one simply hate hypocrites. John Riccitiello (CEO of EA) stated once during a press conference that the 60 dollar price point on games is too high and that it would have to change within 4 years if the industry was to survive the economic downturn. Now we have Origin where EA controls the price completely and now can charge whatever they please and they're still charging 60 dollars.

They have also criticized Steam for having massive sales thus allowing the consumer to obtain a triple A title for a fraction of the cost and devaluing the IP. They then turn around and do the same exact thing.

I simply loathe them.
 

thatonedude11

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Mar 6, 2011
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Strazdas said:
Snippity snip
Actually, Origin works just fine for me while offline. Don't know where you're getting that from. And EA has the class action lawsuit thing, but so does practically everyone, and until one of those things is actually challenged, we have no idea if it actually means anything.

The banning thing is bullshit though. I think it may be blown out of proportion, but it is still bullshit.
 

Something Amyss

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Dec 3, 2008
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Antari said:
Then enjoy having your games stolen from you someday by EA lawyers. I won't even bother saying, "I told you so". You deserve it.
Hyperbole, much?

Also, you cannot steal what is not owned. Welcome to the digital distro era, where you own nothing. Yes, dear, even on Steam

thatonedude11 said:
And EA has the class action lawsuit thing, but so does practically everyone, and until one of those things is actually challenged, we have no idea if it actually means anything.
Everyone I might add, including Steam.

And even then, when Steam added it to their ToU, people were all "why would I want to sue? I don't need my rights!" When Origin added it, it's "ERMAGERD! SCREW YOU, EA!"
 

idarkphoenixi

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Well if your main reason for moving to pc and getting Origin is to mod Mass Effect, you might want to slow down. EA has a nasty habit of BANNING anyone who mods their games, even if it's just for the single player version. A ban from Origin will lock you out from any game you purchased from them, though they might have been generous enough to change that by now, instead banning you from all multiplayer games.

I hate Origin for a few reasons:

- It's a CPU hog, at least for me
- The pricing is FUCKING RIDICULOUS. You can get games much cheaper at the retail stores. I got BF3 £10 cheaper by going to GAME.
- Horrible customer service
- They are very ban-happy for even the smallest things. They have banned a ton of people just for talking the wrong way on their forums.
- ZERO modder support. In fact, they outright ban you for modding. Even if it's a simple texture patch to make their game look nicer.
-It's EA and I hate knowing that I'm supporting their organisation.


The only reason I got Origin was for BF3 and as fun as that game is, I don't think I'll be coming back any time soon.
 

TheSteeleStrap

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May 7, 2008
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m19 said:
I have Origin for BF3. So far I have no reason to hate it. Also unlike Steam the off-line mode works.
Steam's offline mode works now, thank God.

OT: I have never used Origin and see no reason to, so I guess that's something... It's just there...
 

Antari

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Nov 4, 2009
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Zachary Amaranth said:
Antari said:
Then enjoy having your games stolen from you someday by EA lawyers. I won't even bother saying, "I told you so". You deserve it.
Hyperbole, much?

Also, you cannot steal what is not owned. Welcome to the digital distro era, where you own nothing. Yes, dear, even on Steam
Valve, I trust by history. EA I distrust by history. Just because someone in a suit wants things to change doesn't mean I have to change with it.
 

vasiD

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Saviordd1 said:
Recently in my ever continuing immigration to PC land from Xboxville I decided I wanted my Mass Effect games on the PC (Mostly so I could download a mod that makes the ending acceptable and so the people playing multiplayer weren't 12 year olds)

Now of course to get Mass Effect 3 I needed to use Origin, now I've had Origin for a while; I played the ME3 demo on it a while back and I tried out Battlefield 2142 on it, besides that I ignored it.

Using it now I have to ask, why is it so horrible exactly?

I mean sure its not the BEST game distribution downloader thing, and I doubt it's sales are nearly as good as Steams but overall its not offensive or horrible. Hell I managed to pick up the ME3 digital blah blah edition for about 40 bucks which isn't all that bad.

Did I miss the memo where Origin raped someones dog or what?

TL;DR
Why is Origin so hated?
No offense intended by this, but I think part of it is you're still transferring over and as such haven't seen how absurdly awesome Steam is with it's sales. I was still pretty new when I nabbed The Old Republic and Battlefield 3 from Origin at their launch (because I had to) and it seemed fine, but now a year on and those are still the only games I own from Origin, where my steam library now contains over 100 games, all of which I got at some absurd discount.

Origin has given me no reason to use it, and no reason to buy it's games (unless I wanted them at launch and they were exclusive to it's service), it just takes up space.

I don't think it would be so loathed if it weren't for the fact that EA gives Origin exclusives forcing anyone who wants to play those games to install it. PC players don't like limitations, as you'll likely come to learn in the next year or so.
 

BoredAussieGamer

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Long story short:

Origin offers nothing Steam doesn't, and does too little better.
Origin hates modders, Steam actively assists modders.
Steam has a far larger library of games to pick from. Origin has a handful of EA's latest crap sandwiches I wouldn't touch with a 80m sterilised pole held by someone else.
Steam has better sales and generally better pricing.
And most and foremost:
It made all the mistakes Steam initially made despite having seven years to observe steam and learn from it's mistakes.
 

sebashepin

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Dec 25, 2009
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Pro: Offline works (mostly), can't say that for Steam
Deal-breaking con: It makes me buy in Euros instead of Dollars despite the fact that i don't live anywhere near Europe.
 

Antari

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Nov 4, 2009
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Zachary Amaranth said:
Antari said:
Valve, I trust by history.
Only time will tell, I will reserve the right to say, "I told you so" for you though.

That's how this logic works, right?
That is your right. And in that my only concern is Gabe's retirement or untimely death. Long Live Gabe!
 

Therumancer

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Nov 28, 2007
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Saviordd1 said:
Recently in my ever continuing immigration to PC land from Xboxville I decided I wanted my Mass Effect games on the PC (Mostly so I could download a mod that makes the ending acceptable and so the people playing multiplayer weren't 12 year olds)

Now of course to get Mass Effect 3 I needed to use Origin, now I've had Origin for a while; I played the ME3 demo on it a while back and I tried out Battlefield 2142 on it, besides that I ignored it.

Using it now I have to ask, why is it so horrible exactly?

I mean sure its not the BEST game distribution downloader thing, and I doubt it's sales are nearly as good as Steams but overall its not offensive or horrible. Hell I managed to pick up the ME3 digital blah blah edition for about 40 bucks which isn't all that bad.

Did I miss the memo where Origin raped someones dog or what?

TL;DR
Why is Origin so hated?
Origin is a mess and badly managed.

Let me tell you this following TRUE story:

When ToR was on it's way I was psyched up like a lot of people and ran out and pre-ordered one of the Collector's Editions at Gamestop. I actually waited in line for store opening to get one. I brought it hope and put in my pre-order code on the website and it told me I had a normal edition. After talking to EA and Gamestop it turns out this was a known problem, I went back to Gamestop, got a new code for a CE pre-order printed out, came home to redeem it and found out I couldn't. According to EA there is no way you can overwrite the code for the same product, so the only way to get my CE benefits on my account was to create an entirely new EA/Origin account with a seperate e-mail and register it that way. They told me to do this and they would find a way to condense the service. I did this and basically wound up with TWO Origin accounts, one for my EA games in general, and one specifically for ToR. To play differant things I'd have to login and logout of Origin and make sure I was set up the right way. Tons of fun, right. Needless to say when I got some other products using this gimmick like "Kingdoms of Amalur" I had some trouble with installation getting games stuck on both accounts, leading to my Origin-nessicary games being split up between two seperate accounts. Despite numerous attemps over roughly a year, EA pretty much started ignoring me about condensing this all into one account, and I gave up, and just try to avoid using anything that requires Origin.

So yes, Origin does come close to being a dog rapist. It's horribly constructed (causing the initial problem) and the people running it just don't really give a crap.

The thing to understand is that I'm not the only one who hit that problem with Gamestop pre-order and wound up in a similar position. What's more it seems like more and more people hit some kind of snag like this, which EA does not give a crap about, every single time they release a product. I've also heard people talk about errors where they have had to pretty much create a new origin account for each and every individual video game they play.

-

Beyond all that "fun" there is also a matter of principle here involving sheer, unprecedented, greed.

When these services like STEAM got started they had a rocky start and took some selling for people to use, when they took off they became a great way to organize your games, and also offered some deep discounts from time to time to compensate for lack of a physical product. They also presented an avenue for digital distribution, microtransactions, and DLC, and companies like Valve wound up making some serious bank off of it.

Origin, and admittedly a lot of other services, do not exist to be conveinent for customers or provide any real service. They exist because of the companies controlling them want to be able to force you into their market, to pay their prices, and feed you their DLC on their terms. Origin exists because they hope to somehow force users onto it to pay full price for digital EA games, and also take total control of (and the full profit from) microtransactions. which is something EA in paticular leads the pack on.

Origin is simply one of many company-specific services/websites/etc... that have appeared and disappeared all intended for the same basic purpose. Late to the game, money grabbing. Most are doomed to failure because a service carrying only the games of one company can't exactly compete with a more general service when it comes to discounts and such, and what's more they don't want to (big game companies having occasionally decried STEAM sales in paticular as bad). Origin operates on a larger, more noticible, and more obnoxious level than most, being almost entirely unavoidable if you want to use EA games, and showing the usual EA committment to customer service (ie none at all) when it comes to their service infrastructure and dealing with their own problems and mistakes.

In short Origin doesn't really offer any of the perks or benefits that come with STEAM, gamers gate, or any of the other digital distribution platforms out there. Not to mention being highly invasive on systems that run it.

-

On a third front, I'll also say that I have slightly more faith in Gabe to stand by gamers in the 11th hour than I do in EA which is all about the money. While EA and Acitivision have fought politicians and such in the past, I remember not too long ago that Biden was talking to people in the industry not only for their take on gaming related to violence, but to gather information on the viability of being able to actually police a ban on violent games. If for some reason Obama does push for a violent game ban, and wins, the first thing they are going to go after are digital distributers, as by knocking them out you can pretty much take violent games away from a lot of people at once. It's much easier than trying to raid houses looking for copies of games and such. At the end of the day EA might make a big stink, but would comply, and take everything with them. Gabe seems more likely to remove the steam nessecity of programs, annouce a closing, and then shut down and wipe his system, allowing people to keep their games bringing it down to individual policing or whatever. I could be wrong here of course, but it's something I've been increasingly thinking about given the turn recent politics have taken. That said I do not think such a nation-wide violent game ban passing is actually likely, and if it did happen, I don't think it would survive a supreme court appeal given what's happened with other attempts to institute wide scale bans. Video games not being in all that much more trouble than Hollywood has gotten into in the past, and it generally fizzles out, even the UK's "Video Nasties" effort in the 1980s ultimatly failed. It's still something to consider though.
 

IamLEAM1983

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Aug 22, 2011
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Saviordd1 said:
Why is Origin so hated?
Partly because of the whole EA Hate bandwagon, and partly because EA refuses to divulge what Origin's client collates from your rig.

See, Steam regularly scans your hardware to check for alterations, but it at least tells you when and why it's doing that. That's Valve running a survey every few years to see what kind of power the average user is packing, so they can adjust their offer as needed. Origin potentially does the same thing, but you'll never know about it.

There's also the fact that Valve manages to mine that data without using a root kit of some kind. Origin doesn't. That one digs deep, looks around and stays there, in your registry's guts.

In terms of basic functionality, I have zero problems with Origin. I use it for my Mass Effect 3 copy and it runs well and unobtrusively. It's a lot like Steam in this respect. Some people just don't appreciate knowing a corporation is availing itself of the right to mess around its customers' rigs, and I can see why.

Plus, there's the fact that Valve clearly believes in insanely good deals and flash sales, which does wonders as an incentive for purchase. EA's all "Eh. You'll pay full price because we said so. If we feel magnanimous enough we might throw in a meager ten percent. Be grateful."
 

Saviordd1

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vasiD said:
Saviordd1 said:
Recently in my ever continuing immigration to PC land from Xboxville I decided I wanted my Mass Effect games on the PC (Mostly so I could download a mod that makes the ending acceptable and so the people playing multiplayer weren't 12 year olds)

Now of course to get Mass Effect 3 I needed to use Origin, now I've had Origin for a while; I played the ME3 demo on it a while back and I tried out Battlefield 2142 on it, besides that I ignored it.

Using it now I have to ask, why is it so horrible exactly?

I mean sure its not the BEST game distribution downloader thing, and I doubt it's sales are nearly as good as Steams but overall its not offensive or horrible. Hell I managed to pick up the ME3 digital blah blah edition for about 40 bucks which isn't all that bad.

Did I miss the memo where Origin raped someones dog or what?

TL;DR
Why is Origin so hated?
No offense intended by this, but I think part of it is you're still transferring over and as such haven't seen how absurdly awesome Steam is with it's sales. I was still pretty new when I nabbed The Old Republic and Battlefield 3 from Origin at their launch (because I had to) and it seemed fine, but now a year on and those are still the only games I own from Origin, where my steam library now contains over 100 games, all of which I got at some absurd discount.

Origin has given me no reason to use it, and no reason to buy it's games (unless I wanted them at launch and they were exclusive to it's service), it just takes up space.

I don't think it would be so loathed if it weren't for the fact that EA gives Origin exclusives forcing anyone who wants to play those games to install it. PC players don't like limitations, as you'll likely come to learn in the next year or so.
With about 160 games on Steam and been a member for 4+ years I think I get how awesome steam is. (Like its shitty as user interface and web-browser).

Honestly I don't see why we can't use more than one digital download thing without people freaking out.
 

Freakzooi

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Mar 27, 2009
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What makes Origin so horrible? Example I experienced a day ago:

I bought Batman: Arhkham City GOTY edition on sale for 5 euro. As I did not receive the productcode by mail, nor did it appear in my library, I had to contact EA Customer Support. A friendly support employee informed me that they had ran out of gamecodes for the game, and therefore could not provide me with one within short notice. They also informed me that they did not know when these codes would arrive, and offered to return my money.

Okay, never had that with Steam before, which is a good reason for me to wait for the game to go on sale again on Steam.

However! What absolutely baffled me, is that as of today, the sale for the game is still ongoing!

Meaning, people who spend money on the game are in fact buying nothing at all, and are forced to contact EA support for restitution of their money.

Reason enough for me to never again buy a game on Origin, except ofcourse when EA forces me to (upcoming SimCity comes to mind).