Here's an interesting question: Does ANYONE know of any situation where one of us asked him a question like that, via email, and actually GOT a reply? As in a personal reply? I vaguely remember someone asking an intelligent, well reasoned, non snarky question in one of the zero punctuation videos and him giving an answer. Does anyone remember which video it was, or if my memory is failing me and the only questions he has mentioned "on the air" were the "YOU SUCK WHY DID YOU BURN THIS NINTENDO GAME I HATE YOU!!!11" type?