i thought this thread was going to be about MS points, or DLC bullshit, or XBL price going up, but seriously you state XBL has reached a new low....
this kids parents need to monitor their childrenbetter , or hit them more often (just kidding hitting kids is bad, unless they call you ****** boy, then its ok...oh wait)
XBL has a mute button for a reason
hell most of the people i play with will tolerate a childs voice on XBL for about 15 seconds unless the kid is actually playing the game and contributing other wise its MUTE.
I personally find it hilarious so i dont mute them all the time (i draw a line at actually flooding the mic with annoyance non stop and screaming/screeching), in fact one of the best gaming sessions ive had recently came from playing BFBC2 with a foulmouthed little kiwi (no racism, just strings of curses i was surprised that an 8 year old knew) that everyone else had muted and didnt understand why i was cracking up over teamchat.
only thing XBL needs to make better is a way to record all the voice chat from a gaming session so you can submit it more easily if actual abuse is occurring
games just need to make muting easier, it'd be nice if you could just bring up the players list in most games and just hit a button to mute/unmute instead of jumping through hoops for 15-30 seconds to mute them.