xbox live problem

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Seagoon

New member
Feb 14, 2010
411
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so, i recently noticed that my xbox live account was near expiring so i ordered for another year of it on a new credit card. however, after a few days it would not allow me access to xbox live, as if my credit card had expired (it said something to do with my payment option.) but i had, as i said, ordered for a another year. please help!
 

Nova5

Interceptor
Sep 5, 2009
589
0
0
I had this happen once. I got frustrated, went to xbox.com and deleted all my payment options there. I then re-entered it on my 360 and everything was perfectly fine.

If that doesn't work, contact XBOX support via e-mail - they're actually pretty pro-active about solving this kind of thing.