Historically, not enough people are willing to try, on a large enough scale, to submit consumer feedback in the form of poor sales or lack of willingness to succumb to deal in underhanded practices to effectively make the industry question itself let alone substantially change.I dunno I think people can make an impact it's just about thinking one can be made and being ok with not seeing a huge impact but doing it for yourself (with multiplayer games).
I mean we saw with Battlefield V how people put off by it could impact sales. It doesn't need to be a huge loss of sales just enough to make an impact and from there the internal struggles etc start because sales targets weren't met and the reason for the failure is looked into.
A lot of the generation growing up now, y'know, the target demographic of the future of gaming, don't know any better. They don't recall the time when "DLC" was expected to be a substantive addition to an already full experience (for better or worse.) They've been groomed to be content with "season passes" and "seasons" which each require a re-up in the form of more money, "additions" to games that are sold initially as largely unfinished messes. They expect to be asked for more, real money to improve their enjoyment of their purchase. They expect games with Day 1 patches to fix game-breaking bugs that 15 years ago would have been sorted out before the game went on offer. This same generation has grown up with smart phones and mobile games that actually started the aforementioned trends in AAA gaming, so they don't see the change in behavior; their expectations were tempered and forged in the now, so what incentive do they have to question it outside of old fogeys like me telling them "in my day, it was better" as I talk about games on a console that, in many cases, saw its heyday when they were toddlers if they were even born yet?
Older gamers, the ones who remember and actually care, are dying out (not literally; don't' ask me to cite the current death rate of '80s-'90s babies.) And while we seem to be able to find each other on social media and band together over ideas like a flat earth or COVID being caused by 5G technology, we can't seem to band together in enough of a force to effectively challenge the industry that has corrupted our beloved hobby. Meanwhile, there are more than enough teenagers and 20-somethings who don't seem to mind that 30 $5 purchases for cosmetic items or loot boxes in the latest CoD adds up to three-times the price of their initial purchase of the game. We live in a faster world today, and as long as the industry can make money hand-over-fist with their special brand of slight-of-hand in the face of the protests of we the minority... things simply won't change.