- Feb 7, 2011
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I had an appointment to have a termite treatment done at my house last thursday. The guy never showed up, and I know this because I have a ring doorbell camera that can see the area where he would have had to enter my property to do the treatment, and it covers the entire area where the treatment would have been done. If he was there and working there would be a dozen events created from the motion with video of him working. The only events from the day are me entering and exiting my house.
So I call the company up to complain. They send a guy out today. Dude shows up and starts pointing out holes that he says he drilled in the wood as part of the treatment. The holes don't look any different from all the termite holes that are already there. I told him to do it again, he refuses and leaves. I call the company back, tell them their guy was rude and uncooperative and that I won't be paying them for work that I have no proof they did. They tell me they'll have the guy's boss call me back.
Dude's boss calls me, chews me out, says he "believes his guy" and claims that he has video of his guy doing the work. I tell him I have video that shows his guy was never there, and if he has video proof he should provide it to me, but I'm not going to pay them until he does so and I am convinced of the proof. He says that if I don't want to use their services again then that's my prerogative and hangs up. What service? He was never there!
The crazy part is that the guy could have just done the work when he showed up the second time in like 15 minutes, but he refused. What was the point of even sending him out then?
So I call the company up to complain. They send a guy out today. Dude shows up and starts pointing out holes that he says he drilled in the wood as part of the treatment. The holes don't look any different from all the termite holes that are already there. I told him to do it again, he refuses and leaves. I call the company back, tell them their guy was rude and uncooperative and that I won't be paying them for work that I have no proof they did. They tell me they'll have the guy's boss call me back.
Dude's boss calls me, chews me out, says he "believes his guy" and claims that he has video of his guy doing the work. I tell him I have video that shows his guy was never there, and if he has video proof he should provide it to me, but I'm not going to pay them until he does so and I am convinced of the proof. He says that if I don't want to use their services again then that's my prerogative and hangs up. What service? He was never there!
The crazy part is that the guy could have just done the work when he showed up the second time in like 15 minutes, but he refused. What was the point of even sending him out then?