No kidding. Putting the blame on external sources is a joke. Gold farmers? ROFL. That's hilarious. I don't think I ever encountered a single gold farmer in WAR. If I did, they were so out of the way they never impacted gameplay at all.Cybercoco said:Sorry to say, but I find it amusing that WARs "woes" seem to be due completely to outside sources, rather than to inherent shortcomings of the game and service itself (including the sub-par CSR service from EAMythic that always plagued the game long before layoffs even occurred), according to this author.
Customer service was absolutely worthless on WAR. I remember numerous times submitting bugs for disappearing gear and other severe bugs and it would sit PENDING for weeks. And if you had an active petition on ANY character, you could not open another one. So basically, while they dicked around playing Rock Band instead of answering petitions, if another bug hit you you then had to decide if it was worth deleting the old one to submit a new petition. What kind of stupid design is that?Cybercoco said:At least I now know why CSR would sometimes take literal months to get back to me on a problem whenever my petition was escalated. Too busy playing "Rock Band". <_<
And that's basically a microcosm for Warhammer in general. At almost every opportunity, when they had a chance to make a bad decision they screwed it up almost every time.