Holy crap Bobcat, finally an answer that I've been looking for. Thank you very much for the link.
Virgil, the reason I was concerned in the first place was because it has been nearly a year since this program was released, and I was surprised it wasn't used more thoroughly in newer releases. With devs creating more and more DLC for recent games, I'd have thought they might incorporate some avatar awards with the DLCs, but I've just been disappointed and I hoped others felt the same way about the issue.
Unfortunately, MS doesn't have the support I was looking for, which was why I went through their customer support. But by the fact they completely misunderstood what I was asking did not give me a sense of confidence in their support staff as they (the person I had answer my email was named Zen) did not tell me that is was the wrong avenue to explore this problem, but by the fact they didn't understand what I was asking might have had something to do with it. We shall see if/when they respond to my email from today trying to clarify the question I originally asked them. I don't think technically it was the wrong way to go to find an answer. I am a customer with an XBL account, and I was looking for an answer to support their system. Sorry if you disagree with my approach, but at the time it appeared to be the logical course of action available to me. Had you responded earlier in the week, I could have saved time by not bothering to email them in the first place, but it is a good experience to have to learn about how effective the XBL support staff is in general. This was my first attempt in contacting them about anything, and it will certainly affect any future decision I have about contacting them in the future with a more serious issue regarding their hardware/software.