Lost In The Void said:
And of course we can?t leave the Mods out of the discussion, so if you are reading this let me ask you a couple questions. Why do you do it? Do you ever find yourself unable to do something for the forums or communities that you would love to do? How would you change the way Moderation is done?
Personally, I kinda have a soft-spot for the community here. I've been on the forums for over two years now, so I've grown pretty partial to the people here, by and large. Modding, in it's own way, helps them in a way I wouldn't be able to. Similar to [user]Aylaine[/user]'s Community Spotlight, I think helping is one of those things I could really do to make a positive impact. If I didn't really see it that way, I definitely wouldn't do it. Before anything else, though, I kinda do it for you folks.
Surprisingly, I'm seeing lots of little things I could've done better without needing to be a mod now that I am one. As a Mod, it becomes a question of what one has time for, and how one appears while doing what one has time for. Every couple of minutes I spend on these posts is several minutes I'm not sitting on reports, or using my free time to play a game, or anything like that. I don't have a report quota or anything, but I have a personal goal to try to shorten the number of unhandled reports at any given moment. It's not perfect, as I'm sometimes on the computer for only a few minutes at a time, but I still like to get some work done.
If I could change anything about moderation, I'd actually like some of the things said in this thread fixed a little. I'd prefer it if reports had text boxes where users could write what bothered them about the post, and why they felt it deserved reports. Also a place to put in their username - if they wanted - so that there could be discussions if anything was unclear, or needed addressing specifically. Sometimes, a digit of the number of times it was reported doesn't help me at all. I've seen posts reported in droves, but couldn't figure out why. I'd think, at some point, that could be fixed.
So, by extension of that, I'd like to ask some of the users here. If you have a problem with a particular thread or post, PM me about it. In terms of moderation, I am your personal army, and you're welcome to ask for my help. Granted, I work within the Guidelines, but if I can help in any way, I likely will.
One more thing before I go, and I know this is a little futile. "Report and move on," is the second best advice you can follow in any given action. Don't post in a bad thread, even if it's to warn everyone else in the thread about it. Just hit the report button. If it's from an older poster, or a friend, or something like that, feel free to shoot them a PM asking them to relax a little on the reportable offenses. Politely asking, especially as a user, has a
much better effect on a person than a system message informing them they've been banned. Sometimes, a friendly word of advice is all that's needed, not a swift hit with a hammer. You guys have more power, in that way, than you think.
Mods can only kick down doors when it's needed. The users, on the other hand, really have the power to knock. It's surprising how much better received one is than the other.