American McGee Predicts Real-World Retailers' Demise

Sylveria

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MercurySteam said:
Considering the fact that I buy all my games from retailers of physical copies, I sure hope he's wrong.
I think the writer mis-interpreted things. It doesn't sound like he's saying physical games are going to go entirely the way of the dodo, as much as actual stores that take up a building space will and they'll be replaced by ordering stuff online.
 

lacktheknack

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risenbone said:
The only way I see this happening is if something like his happens.

You buy your game from an online distributor (Steam, Origin) from which you can download your purchase right away and for an optonal nominal price of 5 or 10 dollars more they also ship to you a physical box and disc or evan just a disc. Well ok maybe 5 bucks gets you just a disc and 10 bucks gets you a pretty box with the disc in it. Thats about the only way that would totally remove physcal games in a store that I can see a this particular point in time and keep us old farts happy who like having something tangable for our hard earned and also get around problems like ristricted internet service or poor internet conections.

hmmm whats Gabes phone number I might be onto something here I wonder if he would pay me for the idea.
Sorry, Spiderweb Software already beat you to it by nearly a decade. It's a good system, especially since Spiderweb Software's redownloading system is... pure crap.
 

Sylveria

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Satsuki666 said:
Spoken like a true idiot. Only being able to purchase games online will never work for multiple reasons and near the top is Gamestop just makes to much money to give up their brick and mortar stores. Then you have the used game market which also works much much better in a store then online.

By far the most daming evidence against this is credit cards and good internet connections. Not everybody has a credit card and I am willing to bet a very large chunk of the gaming community does not. Then their are those who dont want to go around putting their credit card info online. Sure their is paypal but they are not always an option. The fact that not everybody has a good internet connection or unlimited bandwith is also a very real concern for digital distribution.
As much as it pains me to argue with Pleinair, I'm afraid I have to. Gamestop has been in financial trouble for quite some time. Brick and mortar stores or not, they're not exactly rolling in it.

I would argue that them working out of fixed locations actually does hurt their sales especially for used games. Perhaps it is just me but I frequently check Gamestop's website and if I'm looking for something older and probably used, I can't order it online because the copy is at some store a thousand miles away and they wont ship it. Then I turn to Amazon who will, often in better condition for a lower price and they have far better consumer rights/protection policies than Gamestop.

The credit card issue, that's a child's complaint. The gaming public, or their parents, effectively need credit cards now with how much is already done digitally from subscription fees for various services or just flat out buying games from places like PSN or ordering from Amazon.

Connection speed is probably the most valid argument but he isn't speaking purely all games going digital distribution only. His point was that game sales will eventually turn to buying/selling physical copies through website.
 

Iron Mal

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bahumat42 said:
No i disagree with you, theres probably some truth in what he says, as soon as sony and M$oft make a new console with a decent downloading service than physical retailing will start to get hit hard, hell most real pc gamers i know haven't bought a pc game in stores for years because both delivery and downloads are cheaper and more convenient.

(and to everyone decrying downloads yes boo hoo you don't have a good internet connection, news flash most other people do)
As a general rule I don't think we're near the end of buying physical copies of games for quite a while, technology may now be better allowing people to download whole games now but there are more than a few reasons we will always have need for a physical copy of a game somewhere.

a) Not everyone is tech savvey enough to reliably use a download service:

Take people who enjoy playing games but aren't very good with computers (this would be more than a few console gamers, for quite a few people that's why they prefer consoles). Many of us on here would be able to figure it out with little if any trouble but that doesn't account for the vast numbers of people out there who might see downloading all of their games as something unfamiliar and untrustworthy.

b) Not everyone is going to be willing to buy and download their games online:

This one is fairly self-explanitory, not everyone is going to want to switch to a digital distribution service (I'm sure most of us know at least one person who doesn't trust online shopping, never mind online transactions and downloads). Some people prefer the security and sense of confirmation they get when they get given a physical disc and pay with physical money.

c) It makes gift-giving a *****:

Think of how many people (include yourself if you want) have gotten or have given video games to others as Christmas and Birthday presents? You can easily walk into your local video or game store and buy a copy of a game you think they'll like but you can't really do this as easily with a download (and while some services I think do have a 'buy as gift' option it isn't really the same as handing someone a physical present in most people's eyes). Think of how many copies of games like Super Mario Galaxy, Call of Duty, Halo: Reach and even just the consoles in general probably sold over the Christmas period to people who couldn't think of what else to give their kids/siblings/friends, it's not an insignificant number.

d) Paranoia of online services:

With recent things like the Lulsec hacks and lots of stories of how hackers everywhere have done various misdeeds, more and more people are becoming slowly aware of how they are extremely vulnerable online (and most importantly, how supposedly 'safe' services like PayPal aren't impervious to being breached), I know more than a few people who after the Lulsec attacks started feverishly going through various accounts they held on services like Twitter and deactivating their accounts (and let's face it, when you hear about people's e-mail passwords and bank details being leaked, who can blame them for panicking?).

In other words, a universal adoption of online distribution wouldn't be practical or favoure when we're still in an age where we can't guarentee the safety and protection of everyone's private and personal information online.

e) Not everyone has a good internet connection:

Again, being an online forum it's easily assumed that most of us have at least a fairly reliable internet connection if not better but this doesn't speak for everyone. Until reliable, high-speed internet connections are avaliable to everyone (I want to highlight that this means everyone, not just most people) then it simply isn't practical to not have alternatives avaliable (they didn't get rid of VHS tapes in stores until everyone had DVD players).

f) The aesthetic and social value:

For some people going to game stores is almost like going to the arcades back in the 80's and 90's, it was a place where you could go and be immersed in the wide selection of games avaliable and be pretty confident in the fact that the majority of people there are also gamers and as such share your passion and understand what you mean when you talk to them about the games they have.

Also, some people (like myself) just prefer the knowledge of having a solid disc in your hands and knowing that you own the game (not just a 'copy' of it or have downloaded the capacity to play it) but that you can look at the case in your hand and say 'this is mine'.

There is something of a feeling of satisfaction in being able to look at the three CD racks I have full of games for various consoles that simply doesn't exist with online downloads.

g) Downloading isn't really for everyone:

Some people just have their console or PC as another thing in their house to use when they're bored on a rainy day (like my Dad who owns a Wii but probably hasn't used it in at least a year), for them it's not a case of a specific game as it is 'walk down the aisle/down the shelves and grab whatever covers look cool/fun' (this is what I was told he did and I'm sure he isn't alone in doing that).

Would being able to download those games have helped? Maybe, but I doubt he would have even grabbed half the titles he did if they didn't have a 'get 5 for £20' deal on them (something I doubt the download market has).
 

thepyrethatburns

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Iron Mal said:
a) Not everyone is tech savvey enough to reliably use a download service:
That doesn't wash. If a person can't figure out how to use the download service on their 360/PS3, then chances are they can't figure out how to make their controller work.

Iron Mal said:
b) Not everyone is going to be willing to buy and download their games online:
The luddite argument also doesn't work. Not everyone wanted to upgrade to an HD TV (I held out until around the time that Dante's Inferno came out.) but the industry eventually moved on anyway.

Iron Mal said:
c) It makes gift-giving a *****:
Gift cards have been doing a brisk business and both Sony and Microsoft have been selling those for awhile now. Yes, some people do prefer actually handing an object to their kids but the gift card has become increasingly accepted as an alternative.

Iron Mal said:
d) Paranoia of online services
Most of those people don't stay away. Sony had the worst hack both in terms of volume of credit card information stolen and corporate response and people came back. Sure some people go into a panic and delete their accounts but they almost always come back. Ask those friends how many of them have gone back to a social network (if not Twitter) since they deleted the accounts.

Iron Mal said:
e) Not everyone has a good internet connection:
Businesses don't operate on the theory of "everyone must be able to upgrade or we don't do it". It's the same thing as HD TV. Eventually, businesses just decide that it's time to cut the luddites off.

Iron Mal said:
f) The aesthetic and social value:
It's funny that you mentioned arcades here. How are they holding up? The aesthetic and social value of a place tends to take back seat to convenience. A large part of the reason arcades started dying was the convenience of just being able to play games at home. A lot of people will choose a convenient download service over the questionable social value of the local Gamestop.

Iron Mal said:
g) Downloading isn't really for everyone:
For the last time, HD TV. Those people will eventually have to adapt or go without.

Iron Mal said:
Would being able to download those games have helped? Maybe, but I doubt he would have even grabbed half the titles he did if they didn't have a 'get 5 for £20' deal on them (something I doubt the download market has).
I'm including this just because this deals more with the used market. Once again, the industry is attempting to both kill the used games market as well as get gamers to see that as a good thing. The industry isn't going to care if you aren't getting those deals anymore.
 

robert01

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He isn't talking about media being only available for digital download. He is talking about retailers NOT having a store front, but being online only.

This will never FUCKING happen. There are too many things that people need or prefer to physically hold in their hands and inspect before purchase.

Decorations, Clothing, Food, Hardware Products(relating to textiles, etc), Furniture.

This is just someone not looking at everything you can purchase inside stores and thinking that this will happen. I am sure one day you will see a lot of small retailers maybe go online only. Also you lose what I will call "I NEED MY SHIT RIGHT FUCKING NOW SHOPPERS", akin to the fact that they need to to complete a construction job, fix something at their home, or just want to sledge hammer and axe and pretend they are playing Dead Rising 2. Plus most retailers don't want this either, because they will lose a lot of Impulse sales. How many times have you gone onto Amazon.ca(.com) and ended up buying shit you didn't intend to? Sure they have those People who bought this also bought that links, and buy this with this and save links, but those aren't impulse sales because you still have time to review, reflect and decide if you really want those items. Retailers make a lot of money from chocolate bars, pop, gum, and whatever else they market at children at the checkouts.
 

FoolKiller

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In my mind two things need to happen for this to occur:

1. The games need to be cheaper. No physical case, no disc, no instructions, no shipping and handling, no middle man and no re-sale value means that a game will likely need to be cheaper for customers to feel they're getting what they paid for.

2. Internet needs to reverse the trend of getting more and more expensive. I average at least 1 game a week and I don't think I can handle the price of wasting that much time and bandwidth on downloading. Also, they should take the cost of my internet into consideration. Even last year I lived somewhere without internet. If I can't game without the web then I think I will end up staying with all the games released till now for the rest of my life.
 

Aprilgold

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Xan Krieger said:
Eleuthera said:
PC gamers haven't been able to buy games in stores for years anyway
I bought Dead Island at Best Buy on Saturday for the PC for $25 and there are plenty of PC games there. Where do you live that they've stopped having them?
You CAN buy them from a store, but why would you WANT too, only way is if your interenet sucks, then why are you on a forum?
I have NO PROBLEM with steam because its FUCKING STEAM, their a good buisness, not a shady one.


Also, to every retailer that sells EXCLUSIVELY games:


Visit your demise to claim your reward.
 

Xanadu84

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In time, internet will be faster and more reliable, and not having internet will be like not having electricity. Games will become more and more dependent on a consistent internet connection anyways. Things like smartphones are making people comfortable with digital distribution. As smaller, more nimble titles become more and more feasible the DD model will need to be relied upon more and more. And of course, DD bypasses the second hand game market, and the margin of profit using DD is incredibly higher then buying, shipping, storing and moving a physical object. Customers will start to prefer the method that makes publishes a lot more cash. Yeah, hes probably right here. Depending on how strong the Luddite blood runs in the gaming community, it could be decades before it happens, but that is the direction we are going.
 

Asuka Soryu

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I sure as hell hope not. I preffere and always will preffere going to a store and getting the physical media.
 

Waaghpowa

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I only buy PC games retail when I want a collectors copy anyway, saving that 13% sales tax on every game is nice. (I live in Canada)

I wouldn't be surprised if digital took over.
 

Iron Mal

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thepyrethatburns said:
That doesn't wash. If a person can't figure out how to use the download service on their 360/PS3, then chances are they can't figure out how to make their controller work.
Actually you'd be suprised how there's a pretty wide canyon between 'can't figure out the dowload service' and 'which one is the on button?'.

I'm going to take a guess that you don't have to deal with too many people who aren't very tech savvey, if you did then you'd realise that this is a very real issue.

Sorry to break it to you but you can't really disprove this one, why do you think we still have IT specialists and computer repair men? Why do you think that most people still get ripped off at PC world? (hint, they don't know any better)

We shall always have idiots who need a helping hand, and as long as there is a barrier of understanding in the way it's always going to be preferable to have a more simple and mundane way to get what you want or need.

The luddite argument also doesn't work. Not everyone wanted to upgrade to an HD TV (I held out until around the time that Dante's Inferno came out.) but the industry eventually moved on anyway.
HD Tv's are avaliable but you look in most super markets and electronics stores and they still have non-HD TV's for sale as well (not everyone can afford HD you see), it's not so luddite an arguement when you consider this is why quite a few people I know still refuse to get a bluray player (wasn't that going to be the new format that everyone was going to have to switch over to eventually?).

I still don't have a HD TV (if you want to buy me one then by all means be my guest).

Gift cards have been doing a brisk business and both Sony and Microsoft have been selling those for awhile now. Yes, some people do prefer actually handing an object to their kids but the gift card has become increasingly accepted as an alternative.
Accepted but still not universal and standard (like buying those Farmville point cards or a stripper for a friend's birthday, sure, it's acceptable these days but not really something I can see becoming the norm and probably rightly so).

Gift cards may be able to sustain themselves but I gurantee you that most people's Christmas/Birthday lists probably include a copy of the new Modern Warfare or Battlefield title rather than a gift card for 1200 MSP's (the cards may be acceptable but they're far from standard).

Most of those people don't stay away. Sony had the worst hack both in terms of volume of credit card information stolen and corporate response and people came back. Sure some people go into a panic and delete their accounts but they almost always come back. Ask those friends how many of them have gone back to a social network (if not Twitter) since they deleted the accounts.
And how many people now have probably sworn off of EA's future titles as a result of the 'Origin spys on your computer' thing? DRM and other measures taken by the games industry itself have on occasion proven to be more than distasteful to a lot of people (we already have to take enough shit from the games as a result of said DRM when we buy a physical copy in person, imagine how much more complicated and annoying it'll be when the entire process has to take place online through the developers).

And while many people have returned to the services that were hacked this doesn't change the fact that it does scar the mentalities of a lot of people (especially those who aren't as computer savvey who you seem to ignore in your arguements...and that makes you a big meany).

Businesses don't operate on the theory of "everyone must be able to upgrade or we don't do it". It's the same thing as HD TV. Eventually, businesses just decide that it's time to cut the luddites off.
Again with the luddites thing (you really think highly of yourself, don't you?), HD TV's still aren't the norm and not everyone has one (unless you live in a rich neighborhood where everyone has at least two in which case I forgive you for being ignorant on this matter). There will always be a business in buying the physical copies of games because businesses do operate on the formula of 'there is a crowd out there who are willing to buy our products, let's cater to them', I can see a revision of how these stores work but to say that this will result in them simply not existing is perhaps going over the top into the wet dreams of pirates and PC gamers everywhere.

It's funny that you mentioned arcades here. How are they holding up? The aesthetic and social value of a place tends to take back seat to convenience. A large part of the reason arcades started dying was the convenience of just being able to play games at home. A lot of people will choose a convenient download service over the questionable social value of the local Gamestop.
There is a significant difference between the reasons arcades closed down (it was more conveinient to play at home) and the reasons you're suggesting stores would close down (it's more conveinient to download games) seeing as the second one isn't nessercarily true and only presents one form of conveinence rather than the multiple forms that consoles at home had over the arcade (you had infinate continues and only had to pay once to play as many times as you liked as well as the fact that you didn't have to share a booth with others, for kids, the primary people who went to arcades, this was more than enough reason to not go anymore).

Downloading games online is only advantagous to people who aren't catered to by the current idea of buying games in stores (or ordering them online since this still requires a physical product to be shipped).

The conveinience of not having to leave your front door is matched by the conveinience of being able to purchase second hand games for a lower price as well as the conveinience for people who are new to buying games (for whatever reason whther it be because they're new gamers or because they're buying it for someone else) can ask for advise and get direction and reccomendation in terms of what they should get from an actual person rather (never underestimate the fact that some of us just like hearing an opinion from a real person rather than some blanket star system that doesn't really tell us anything).

Yeah, downloading means no travel and not having to worry about a game being in stock but those are only two of the many concerns that people face in terms of looking for games (and those two conveiniences aren't really enough to ditch the entire physical stores altogether).

For the last time, HD TV. Those people will eventually have to adapt or go without.
For the last time, HD TV is a horrible example to use because it actually shows how my side of the argument holds more weight than yours (not every TV for sale out there is a HD TV, you can still buy regular ones, the fact that they're referred to as 'regular ones' should be the hint you need there).

I'm including this just because this deals more with the used market. Once again, the industry is attempting to both kill the used games market as well as get gamers to see that as a good thing. The industry isn't going to care if you aren't getting those deals anymore.
The industry doesn't care but at the end of the day their attempts to get rid of second hand gaming will only be successful as long as they offer an alternative that doesn't alienate or cut off the people who previously relied on it (in fact, this idea of all deals being electronic pretty much eliminates the capacity for a lot of gamers to get most of their games because they simply won't be able to afford them, by providing no alternatives this is creating a monopoly, which is always a bad thing for customers).

The CEO's and heads of marketing and finance may may not care about the concerns of the average gamer but the average gamer (you know, the one actually paying for games and giving their money to the companies in question) will certainly care.