immortalfrieza said:
Hoplon said:
008Zulu said:
Unless they do something to correct the mistake, does the "apology" even really count?
I would say no. given they will do the same exact thing in the next 5 games.
Thus the subject of this week's Jimquisition.
ZZoMBiE13 said:
At this point I'd call EA's business model outright fraud.
Releases broken, shove it out the door and patch it when we can. "Oh.. people don't like it? Spin some PR nonsense, they'll buy it again in a year anyway."
This is what happens when the customers of an entire industry have no real power whatsoever to call them on their BS and hold them accountable for their actions. Companies like EA don't have any obligation at all to sell a fully functioning product that lives up to it's hype, in fact I'm surprised they even bother to patch them anymore.
I agree. Gamers need a consumer advocacy group. We need someone with knowledge of the law who can hold them accountable.
The real problem is that games fall in a niche. Because they are software, they get the protection of no being able to return the item to the store if it is awful. And I understand that there are bad apples who would exploit that loophole if it were reversed. But what it does in effect is render the consumer powerless. Our one avenue to gain some recompense is used games and EA has been raging against that for, what, a decade at least now?
If you bought a car but didn't get the tires until 6 months later, you could complain to someone and get satisfaction. If a doctor screws up your knee, you can go to the medical board. Got sick at Outback Steakhouse? Call the health department. But EA takes every skeevey advantage of their situation.
There was a time when I defended them to a degree. When it felt like they were just trying to make middle of the road software, and I didn't see that as wholly bad. But after so many failed launches, after so many broken games that never work to their customers satisfaction, I have no choice but to feel that they damn well earned those "Worst Company In America" honors from Consumerist.
My kid wants to play Dragon Age: Inquisition. Honestly, I do too. But man do I hate to put money down for another EA product at this stage. It's almost certainly going to be broken and if not then it will be "innovated" to the point of DLC-palooza.