Ambient_Malice said:
This should hopefully end some speculation:
Q: What about the other content from the Season Pass?
A: Season Pass holders will continue to have access to a variety of additional content, including Assassin?s Creed Chronicles: China.
http://assassinscreed.ubi.com/en-GB/community/liveupdates/live_updates_details.aspx?c=tcm:154-186650-16&ct=tcm:148-76770-32
Are we all happy now? As I said, Season Pass holders will get EVERYTHING they paid for.
I feel sorry for Ubisoft because although they've been monumental screwups ever since Splinter Cell 2, nobody bothers to actually read their press releases.
If this was really EVERYTHING that they paid for, instead of, say, ubisoft just SAYING that the other content is provided (IE:throwing whatever incompletion they have into DLC)... Why did they cancel sales on the Season Pass at all? Your apologetics are going a bit far now, because there's STILL plenty to be concerned about in this situation.
Personally, while it may be ludicrously expensive to give the option of full refunds, I still believe it should be an option, considering the standing that a company such as Ubisoft has in the industry.
With what they've done here, you don't have much of an option to be
disappointed, exclusively in terms of the failure of the Season Pass. You get a free game as reimbursement alongside....whatever the current uncertain state of the DLC will be. You MIGHT be able to wash the taste out of mouth with this, but as it's been stated previously, what if you have the games listed already? Or what if you miss the giveaway period? Now it's an even truer loss of $30! This is just Ubisoft, or just about any large company committing the like, passing their risk off onto consumers.
It's about messaging; Since consumers (in this case) have virtually no input as to what is considered 'valuable' to them, an admitted failure from the company that DOES have such input is a big deal; if you the company are disappointed in the product (that consumers have already paid for), how much more disappointed are they going to be? At least, If a refund option is given, some, even many would take it and run, but it clears the table at the point of failure (this is something both within Ubisoft's power and unarguable for the consumer, since payment is all that is typically asked of us). Consumers could come back to another product without the sense of disappointment from the failure, that was entirely of Ubisoft's doing, that we HAVE to feel.
But perhaps Ubisoft doesn't care about messaging. I hardly buy AAA games these days because it seems that the model going forward is to sell to any and every dope who feels that s/he has no tolerance for learning if they'll be screwed over or not, even after the fact. But if AAA companies want to act like dogs, I can treat them like dogs.