It may be because, when Steam started out, it was a wholly new idea. Something that had not really be tried in that capacity before. Ergo, new and uncertain ground. Add to that Valve being rather small at the time and not having heaping piles of dough to throw around and you start to get the idea as to why it wasn't "that great" at the beginning.Andy Chalk said:I'll add my voice to the chorus of those who don't see what the big deal is. This is EXACTLY the same thing that Valve did with Half-Life 2 and you might think that Steam is pretty shit-hot now but believe me, it was a piece of crap when it launched. So why is it okay for one but not the other?
Flash forward almost a decade. There are now dozens of DD services. Within and without of the gaming industry. Suddenly, along comes EA with Origin. Their own (current) attempt at the DD game. (because they've tried, and failed...horribly, before)
Now I've actually tried Origin. While is has some (very few) redeeming qualities, it's overall lack of features, capabilities, and over-bearing DRM restrictions are practically inexcusable. Why? Because EA has almost a decades worth of examples to look back on as to how to do it right, not to mention a large development team and piles upon piles of cash to fund it.
So, as some keep asking, why are we willing to accept Steam now and not Origin? Especially given that when Steam started out it was really crappy too? It's because Valve had an excuse back then. EA doesn't have one now.