Urgh! I loved Origins, love BioWare, and loved the DA2 demo. But it was super easy. One of the things I adored about Origins was the difficulty. I've been a cRPG player since the original Baldur's Gate. I know how to handle party-based combat. And really, it's not that difficult. I turned some strict shooter fans onto Origins because of the story, and even guys who'd never played this type of game before eventually figured it out.
There's a learning curve involved, is all. You can make it through the origin story, Ostagar, and the first main mission before you really need to be using the party effectively. I think that's what hit people hard...especially on the consoles. They went from playing just their character, to suddenly getting wiped out when they didn't micromanage. The game also didn't introduce tactics too much, so many folks weren't utilizing their parties to the best of their abilities.
I don't think you needed to make the game easier, though. Just have some optional tutorials for new people. Show them how to switch control, introduce them to tactics, and give them a better understanding of useful spell combos for different situation. Then, anyone who needs help can get some practice, while veterans can cruise through without feeling like the game's been dumbed down.
Oh well, guess I'll be playing DA2 on nightmare right from the get go.