DarkTenka said:
Theres really NO reason to complain, and it IS a surprise that people are complaining.
Oh, for fuck's sake. Because the noob can't figure out he can't use the same characters offline and on Battle.net, there's no reason to complain? Give me a break.
There is a reason to complain - multiple, actually, on this issue alone.
1) You can't play wherever or whenever you want.
2) Even when you do play, the vast, vast majority of the players will experience high ping because they're forced to play on Blizzard's servers, the client and the server going out of sync every few seconds, and disconnects every once in a while because their connection so much as coughs for a second.
It's a surprise only if you blindly believe whatever Blizzard is telling you, and they've been known to spin their bullshit every way possible, or, hell, outright lie [http://www.the-ghetto.org/content/battle-net-2-0-the-antithesis-of-consumer-confidence] to make themselves look better. Just stop believing whatever they tell you, start thinking for yourself once in a while.