I think people are mistaking their distaste or dislike for what happens during a company's life vs the company's practices. First off, siting BP's oil spill which happened in 2010 for reasons why BP should be nominated for an 'award' in 2013 is kind of ridiculous. And in fact, in 2012, not only after they tried to clean up their mess, but BP Plead guilty [http://news.blogs.cnn.com/2012/11/15/bp-set-to-pay-record-criminal-penalty-over-gulf-oil-spill-source-says/] and paid 4 billion in damages. Does that make them a great company? Not by far. But they are making up for it. That gets some credit, even if they harmed an entire people in unspeakable ways.
I loathe to "defend" Medical Insurance because we're approaching the two year anniversary of one of my good friends succumbing to cancer, so I'll state things that I rather not admit to myself. My friend has been battling cancer for most of her life. Since she was 15. She was into her thirties before it got to be... too much. I don't want to think of the medical expenses over the years. I know there were numerous procedures, numbering in the tens of thousands that were covered by the insurance. Without putting numbers to people that we've all lost, I can't imagine any company saved Google or Microsoft being able to pay for all of the procedures needed to extend the lives of everyone who needs it in America. Especially how we are one of the most sickly nations in the world. My stomach is turned enough and I felt like I betrayed someone dear to me for trying to understand these... decisions, so I'm going to move on.
I had to take a pause and start again
Now the true battle was EA and Bank of America. I think we all know what Bank of America has done. From false foreclosures, misinformation, and the like, Bank of America has been trying to actively screw people it seems. Many movements have been put up, lawsuits have been weighed, and Bank of America has had to admit a few times it was wrong and pay out to Homeowners some of the 8.5 Billion the Federal bank regulators deemed would best help the Home owners in America. This matter has had a significant impact on the people who had to deal with Bank of America's lives (including my brother), and it's nothing to sneeze at.
EA... well, this is the escapist. We all know what EA has done. The bigger matter is... they made it legal. They make it legal before you can even view the product to see if it works for you. The second you hit that EULA, you agree to limit your scope of recourse if something goes awry. And they will be the judges to see if you deserve anything. This doesn't change your life, not by a long shot. But this changes your rights as a consumer. And more over, for a magazine called "The Consumerist" and not "Better Human Living", I think that makes it more than a valid contender for the worst company in America according to the Consumer point of view.
It doesn't not ruin your living, but it sets a really, really nasty precedent. Really think for a moment if companies started the EULA trend that game companies like EA are Frankensteining to more potent abominations? Hell, I can make the Bank of America situation worse for all of you; Before those Banks gave the advice to stop paying homeowner's mortgages so they could qualify for a loan, only to use that missed payment start a foreclosure... they made you sign an EULA before they gave you the advice that whatever measures they prompted you to do, you did it out of your own free will and are not able to level a class action lawsuit against Bank of America. Where the hell would those hundreds of Thousands of people be without the ability to sue and get some of their lives back?
That fact alone makes me ok with EA winning. They are changing the playing landscape to be all for the businesses, and nothing for you the consumer. Being the worst company of America or anywhere from a consumer's point of view doesn't really have to do with how many lives the Company has screwed. Being the worst company of America or anywhere more has to do with how much the company limits your options while screwing you. I wish to God these people affected by Bank of America didn't have to resort to Federal Bank Regulators to get some of their live back, but I'm glad as hell they had that option.
How glad are you that because you have to sign their stupid EULA as a consumer that the only judge, jury, and executioner you get when you have a grievance with EA is the company itself?