Dumbest Things Customers Have Said
- Thread starter Harkwell
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That's not my worst story, I had another customer who I swear it took me at LEAST 5 to 10 minutes (although it felt more like half an hour) to get her type the letter 'Z' on the keyboard.lbucyk said:
Some years back I worked in a movie and game rental store.One day a woman comes up to the counter with several PS1 games.She asks me if they will work on her kids PC.I politely explain that they won't and will only work on a Playstation console.She seemed baffled by this as "the discs are the same as the ones the computer uses"(which they weren't PS1 discs had a black surface instead of shiny).After spending several minutes trying to explain she insisted on renting them anyway
30 minutes later she storms back into the store looking quite annoyed and says "these games you rented to me earlier don't work".I felt like banging my head on the counter in front of her
That's the one that always stands out in my mind but there's others like the guy who complained that we didn't have enough Westerns and that we should make more of them.I had to politely point out that we had nothing to do with movie production
Or the guy who came in every week looking for a copy of "The Big Lebowski"(just to clarify due to a dispute with the distribution company we never received that movie).Every week I told him we didn't have it and wouldn't be getting it and yet every week he showed up without fail looking for it
30 minutes later she storms back into the store looking quite annoyed and says "these games you rented to me earlier don't work".I felt like banging my head on the counter in front of her
That's the one that always stands out in my mind but there's others like the guy who complained that we didn't have enough Westerns and that we should make more of them.I had to politely point out that we had nothing to do with movie production
Or the guy who came in every week looking for a copy of "The Big Lebowski"(just to clarify due to a dispute with the distribution company we never received that movie).Every week I told him we didn't have it and wouldn't be getting it and yet every week he showed up without fail looking for it
Two come to mind that happened in the same day.
"Do you sell any hemp products?" - walk-in customer
"Are your lotions safe for use...'down there'?" - via phone
I have had customers argue with me that the $12 hand lotion is a better buy than the $10.50 body lotions.
"Do you sell any hemp products?" - walk-in customer
"Are your lotions safe for use...'down there'?" - via phone
I have had customers argue with me that the $12 hand lotion is a better buy than the $10.50 body lotions.
We sell truckmounted carpet cleaning equipment and cover a 4 state area. Customer on the phone: "My machine is leaking water/oil/other. Where is it coming from?" Geeee, we're 400 miles away from you, but we'll just call our CIA spy satellites and examine your machine for you to determine where this leak is.
Have to make sure people aren't buying alcohol for minors. If a group of young people come buy alcohol, chances are they're all drinking it, not just the ones who are of legal age. Keep in mind, the US is much more anal about drinking age than Canada is. Alcohol is Satan's Piss down here in the Land of Moral Guardians.MaxPowers666 said:
I use to work apple tech support. I had a call come in from a lady that got some crumbs in between the keys of her macbook pro. The lady put the mac in the dishwasher to clean out the crumbs and then didn't understand why the mac wouldn't work after.
Because, she could be buying it for her underage friend, boyfriend, whatever.MaxPowers666 said:
When my wife and I celebrated our reunion after our separation, I took her out for our anniversary (one hell of a coincidence that we got back together right after, within a day, of our anniversary) and bought her alcohol. She left her ID in the car, but the server let us get away with me buying her alcohol. Well, she was only 19, but I was 21... THAT is why you card the entire party.
I work at McDonalds
The other week a man comes up to the till and says to me 'I want an Angus Burger'
I went 'Sorry we don't do Angus Burgers'
To which he replied 'Burger King do'
'....SEE THAT GIANT FUCKING M OUTSIDE, NOT FOOKING BURGER KING ARE WE'
The other week a man comes up to the till and says to me 'I want an Angus Burger'
I went 'Sorry we don't do Angus Burgers'
To which he replied 'Burger King do'
'....SEE THAT GIANT FUCKING M OUTSIDE, NOT FOOKING BURGER KING ARE WE'
Heres a game stop,
Customer: "Do you have the Super Mario Game on Xbox?"
Employee: "Ma'am we do not, Mario games are only available on wii."
Customer: "No, I'm sure I had a coupon, lemme get my purse and-"
Employee: "Ma'am I can assure you that there are no Mario games on Xbox360"
Customer: "Then can you point me to another store that has one?"
I was practically superman to the Employee when I explained to her everything. In the end, she just got Guitar Hero 3 for the kid.
Customer: "Do you have the Super Mario Game on Xbox?"
Employee: "Ma'am we do not, Mario games are only available on wii."
Customer: "No, I'm sure I had a coupon, lemme get my purse and-"
Employee: "Ma'am I can assure you that there are no Mario games on Xbox360"
Customer: "Then can you point me to another store that has one?"
I was practically superman to the Employee when I explained to her everything. In the end, she just got Guitar Hero 3 for the kid.
I think this might be more crazy than dumb but... I used to work in the restaurant of a hotel, and one time we had this group come in to stay, they were archaeologists and were visiting local sites using the hotel as a base. On the first morning at the self-service breakfast stand a woman started becoming hysterical that there were bacon and sausages on offer, then got more so when she saw the fried eggs, she demanded to see the manager and asked him why there were such things on offer. Turned out she was a militant vegan and was offended that we had such things on display where she could see them, saying it was ruining her stay. Mercifully the group threw her out the next day, after having to endure her whining about everything on the menu at night and telling everyone how the food they were eating was cruel.
cutomer walks into my burgerking and askes for a double cheese burger small fries and small coke in total it comes to £4.99 i say that u can get a double cheeseburger reg fries and reg coke for £3.49 ....... they look at me for two mins and say no they will have the more expensive small meal and then complain about the price WTF i just offerd u a larger meal for over a quid less u stuid arse man
want sause with that
customer-no thanks
me- ok then enjoy your meal
customer starts to walk away .... have you got tomato sause
no no i havent please leave now lol
want sause with that
customer-no thanks
me- ok then enjoy your meal
customer starts to walk away .... have you got tomato sause
no no i havent please leave now lol
Clear Call Center.
Me okay we need to remove the battery from the modem
Customer okay
SNAP!!!
customer i took the laptop battery out it was realy in there
Me okay we need to remove the battery from the modem
Customer okay
SNAP!!!
customer i took the laptop battery out it was realy in there
Ok so I was working customer service for Apple and I get a call. A customer had just purchased an iPhone and said it wasn't working. I asked him what he did so far and what buttons he may have pressed. He replied saying that he saw no buttons. I asked him what he did see and he said a siver plate with the word iPhone on it. He was holding it backwards.
How about issues I had today with Dell Tech Support?
It goes as follows:
Agent (Sikander_218598): "Welcome to Dell Technical Support Chat! My name is Sikander. How may I assist you today?"
Josh Horton: "Yes, I contacted Dell Support a few days ago about problems I was having with my laptop. The issues were resolved for a few hours, it then started to act up again."
Agent (Sikander_218598): "Could you please elaborate the issue?"
Josh Horton: "It runs perfectly fine but when I try to play a game on it the game tends to either crash because the video driver stops working, the whole computer locks up, then blue screens"
Agent (Sikander_218598): "Does it work fine when you play a video on the system?"
Josh Horton: "Yes it does"
Agent (Sikander_218598): "I understand your concern and I will personally attend to the issue. I assure you that I will do my best to provide you quality service. Please give me 2 to 3 minutes to pull up your account information."
Agent (Sikander_218598): "Thank you for staying online. I appreciate your patience."
Josh Horton: "Yep"
Agent (Sikander_218598): "You are using Inspiron 1545 with Windows 7 home premium 64 bit installed on it. Am I correct?"
Josh Horton: "Yes that is correct"
Agent (Sikander_218598): "May I know which game are you trying to play on the system?"
Josh Horton: "League of Legends"
Agent (Sikander_218598): "Do you have the details for the hardware requirement to install this game on the system?"
Josh Horton: "It is pretty low end, I was able to play it hours on end til the computer started acting up, I can search the requirements for you if you need them"
Agent (Sikander_218598): "Josh, as per the issue it seems that the system need a better video memory to play this game on the system."
Josh Horton: "It could be because the drive hasn't been updated since 2008"
Josh Horton: "And I was able to play the game just fine for months prior to the problem"
Agent (Sikander_218598): "No, you will then face this issue will playing videos on the system also."
Josh Horton: "I've never had issues before and i was able to play games that had a higher system requirement then League of Legends"
Agent (Sikander_218598): "You can try installing the Video drivers on the system."
Agent (Sikander_218598): "http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R260552&SystemID=inspiron1545&servicetag=6KRYGL1&os=W764&osl=en&deviceid=17043&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=0&libid=6&typeid=-1&dateid=-1&fo"
rmatid=-1&source=-1&fileid=382276
Agent (Sikander_218598): "This link has the Updated driver for the video on this system."
Josh Horton: "Ok it will take a few minutes to download"
Agent (Sikander_218598): "If that does not fix the issue you can contact the Dell Solution Station the Advance software department for support."
Josh Horton: "Ok"
Agent (Sikander_218598): "Is there anything else regarding your Dell system that you need help with?"
Josh Horton: "Nope, not right now"
Agent (Sikander_218598): "Dell Solution Station charges a nominal fee and offers quick and easy support. They will have answers to all your questions about non-Dell branded hardware, software/virus & spyware related issues. They can be reached at 1-888-236-3355."
Agent (Sikander_218598): "Thank you for contacting DELL Technical Support and allowing me the opportunity to assist you."
So as soon as I realized this person had no idea what they were talking about I gtfo'd as soon as I could... I just got an awesome job so I think I may just give this laptop to my little brother and buy a new one...
It goes as follows:
Agent (Sikander_218598): "Welcome to Dell Technical Support Chat! My name is Sikander. How may I assist you today?"
Josh Horton: "Yes, I contacted Dell Support a few days ago about problems I was having with my laptop. The issues were resolved for a few hours, it then started to act up again."
Agent (Sikander_218598): "Could you please elaborate the issue?"
Josh Horton: "It runs perfectly fine but when I try to play a game on it the game tends to either crash because the video driver stops working, the whole computer locks up, then blue screens"
Agent (Sikander_218598): "Does it work fine when you play a video on the system?"
Josh Horton: "Yes it does"
Agent (Sikander_218598): "I understand your concern and I will personally attend to the issue. I assure you that I will do my best to provide you quality service. Please give me 2 to 3 minutes to pull up your account information."
Agent (Sikander_218598): "Thank you for staying online. I appreciate your patience."
Josh Horton: "Yep"
Agent (Sikander_218598): "You are using Inspiron 1545 with Windows 7 home premium 64 bit installed on it. Am I correct?"
Josh Horton: "Yes that is correct"
Agent (Sikander_218598): "May I know which game are you trying to play on the system?"
Josh Horton: "League of Legends"
Agent (Sikander_218598): "Do you have the details for the hardware requirement to install this game on the system?"
Josh Horton: "It is pretty low end, I was able to play it hours on end til the computer started acting up, I can search the requirements for you if you need them"
Agent (Sikander_218598): "Josh, as per the issue it seems that the system need a better video memory to play this game on the system."
Josh Horton: "It could be because the drive hasn't been updated since 2008"
Josh Horton: "And I was able to play the game just fine for months prior to the problem"
Agent (Sikander_218598): "No, you will then face this issue will playing videos on the system also."
Josh Horton: "I've never had issues before and i was able to play games that had a higher system requirement then League of Legends"
Agent (Sikander_218598): "You can try installing the Video drivers on the system."
Agent (Sikander_218598): "http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R260552&SystemID=inspiron1545&servicetag=6KRYGL1&os=W764&osl=en&deviceid=17043&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=0&libid=6&typeid=-1&dateid=-1&fo"
rmatid=-1&source=-1&fileid=382276
Agent (Sikander_218598): "This link has the Updated driver for the video on this system."
Josh Horton: "Ok it will take a few minutes to download"
Agent (Sikander_218598): "If that does not fix the issue you can contact the Dell Solution Station the Advance software department for support."
Josh Horton: "Ok"
Agent (Sikander_218598): "Is there anything else regarding your Dell system that you need help with?"
Josh Horton: "Nope, not right now"
Agent (Sikander_218598): "Dell Solution Station charges a nominal fee and offers quick and easy support. They will have answers to all your questions about non-Dell branded hardware, software/virus & spyware related issues. They can be reached at 1-888-236-3355."
Agent (Sikander_218598): "Thank you for contacting DELL Technical Support and allowing me the opportunity to assist you."
So as soon as I realized this person had no idea what they were talking about I gtfo'd as soon as I could... I just got an awesome job so I think I may just give this laptop to my little brother and buy a new one...
During my school years, I got a job in Johnstown garden centre helping people choose real christmas trees.
I arrived one morning and was greeted by a vexed looking gent, holding a tree with a knackered stump, waiting by his car, who, without warning, exclaimed:
"I've been tryin' all feckin' evening and I just can't GET IT UP"
HE didn't realise what he just said, whereas I nearly shat myself.
I arrived one morning and was greeted by a vexed looking gent, holding a tree with a knackered stump, waiting by his car, who, without warning, exclaimed:
"I've been tryin' all feckin' evening and I just can't GET IT UP"
HE didn't realise what he just said, whereas I nearly shat myself.