Good piece.
I've never understood "Don't Read The Comments" as a positive statement for authors on something like the Escapist. Practically by definition, everyone in the forums is a fan of gaming in general and the site in particular. I've seen far nastier things said on Twitter, Facebook, or other integrated sites where people can leave a comment with no effort and move on than I have even seen on the Escapist or another dedicated site where people are getting together to celebrate and talk about a specific thing. I know Tito and various editors and contributors do read the forums, and it's gratifying to see they don't paint all their fans as such awful stains on humanity that even the potential comments on ANY article would be too horrific.
We may not always like everything you do, and we may get angry about some stuff, but we wouldn't be here if we didn't want to be happy, and we wouldn't pour literally hundreds of hours into maintaining an account if we didn't care about you and this site.