Had a drunk fall asleep on my back on the bus back from work - who the hell gets THAT drunk at five PM and gets the bus home alone? Aside from sad, lonely alcoholics... Ah, think I've answered my own question there!
Oh, also had a customer at work say he is going to come to the office and do nasty things to me down a dark alley cause we refused his claim for 75 quid... How I WISH we could say "of course sir, oh, and by the way, there are 800 people in this building with full security, you only know my first name and nothing else, and most importantly, I can see your name, address, date of birth and bank account details..."