IRC is the fastest and more often than not users on the IRC are helpful when it comes to answering a question. If you really need a moderator, the moderation usergroup goes to all moderators. If you have an issue with a moderator ignoring 12 of your PMs you should contact our community manager to complain, though that seems like a bit of hyperbole to me (remember we can check).
If you have suggestions you can make them here: http://www.escapistmagazine.com/groups/view/Tech-Team
General questions about moderation and moderation discussion (no, "Please ban this fucker." comments: http://www.escapistmagazine.com/groups/view/Moderation-Team
If you have suggestions you can make them here: http://www.escapistmagazine.com/groups/view/Tech-Team
General questions about moderation and moderation discussion (no, "Please ban this fucker." comments: http://www.escapistmagazine.com/groups/view/Moderation-Team