I can't quote it to you verbatim, but it was along the lines of "I purchased your game and it destroyed my operating system, a bug of which you were aware. Please return my money in exchange for your game."Olrod said:I'd love to know what was in that letter you sent, and do you still have their reply?RvLeshrac said:I once wrote a letter to Ubisoft. They told me to piss off.lacktheknack said:Well, if you're not lying through your teeth, then I don't see the problem. Time to get writing those letters to the developers...
I'm sure Kotick's team gives just about the same amount of a damn.
EA might care if you gathered a few million signatures on a petition, but I wouldn't hold my breath.
Running out of publishers here.
The letter I got back was, essentially, "Bugs are a fact of software development. We're sorry to hear that, but we can't offer a refund for bugs! Buy our next game, X!"
That's a pretty piss-poor response for a bug which caused the installer to remove "C:\Windows\*.*" as part of the uninstall.
Gamestop/Funcoland (I think my local store was still Funcoland...) pulled all the copies of PoR as soon as they knew about the issue, so at least *SOMEONE* was acting as a responsible adult.