Hate and criticism are two different things. Hate is what you feel when something isn't to your taste and is a more immediate reaction, criticism, is how you reflect and explain your hate and is more of a gradual conclusion. Too much hate, and not enough criticism makes for a muddled, ill aimed, poop cannon of a message.
Reducing toxicity isn't about becoming so jaded that we don't care. It is about sorting through the hate and formulating proper criticisms from it.
The question isn't if we have too much hate and toxicity, the question is, why can't people come to properly formulate their criticisms out of their hate. Perhaps it is because we feel like we need to have the community come to a consensus about their hate, when in all honesty everybody will have different points of criticism for the same thing. Or perhaps people are too lazy to rationalize their hate. Or perhaps there is simply too much noise on the internet to allow the rationalized criticisms to show up and get traction on the internet.
Reducing toxicity isn't about becoming so jaded that we don't care. It is about sorting through the hate and formulating proper criticisms from it.
The question isn't if we have too much hate and toxicity, the question is, why can't people come to properly formulate their criticisms out of their hate. Perhaps it is because we feel like we need to have the community come to a consensus about their hate, when in all honesty everybody will have different points of criticism for the same thing. Or perhaps people are too lazy to rationalize their hate. Or perhaps there is simply too much noise on the internet to allow the rationalized criticisms to show up and get traction on the internet.