Jimquisition: Ubisoft - A Sad History of PC Failures

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Vrach

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You know what's the real idiocy about all this?

When the first DRM game launched (AC2), yes, it stopped piracy... for about 3 days. 3 days after the launch there was a way around it. How? A server emulator. Granted, it was a bit more tricky than your usual copy-paste cracks, but still, 3 days after the launch, the game was playable by pirates. And a week or two after launch, there was a 'proper' (copy paste) crack out for those few people who play games on a PC but know so little about their computers not to be able to follow simple instructions for setting up the first crack.

After that? Every following title with DRM was pirated one day after release at most. In some countries, that was actually faster than waiting for an actual release (if the US release was 3 days before the EU one for example, people in the EU could play the pirated version 2 days before the release in their own country).

That's how effective DRM is. That's how much it stops piracy. So, hassle to pirates? Few days of waiting on the first game, none or faster on the following ones. Hassle to legitimate customers? Downed servers, bad connections and other things literally preventing them from playing a game they bought. Ubisoft punished their own customers far more so than it did the pirates.
 

Sergey Sund

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Yes, that list was not exhaustive.
I expect this comment section fill up with stories. Here's mine:
I pre-ordered Heroes of Might & Magic VI in 2010, waited for it until Oktober 2011, got it, didn't work.
I couldn't even install it at first because the key wouldn't register, then, finally installed, the DRM crashed the game or didn't let it start at all.
I once even got in, started a game and after I was through the initial tutorials (boring, long, not skippable) the game crashed and I didn't appear to have an autosave or savegame.
So, I forget all about it through 2012. Seriously, I was so pissed for spending 60? a year in advance. I kept reading about bugs, bad AI, bad balancing, crashes, errors, etc.
So, here comes the kicker: Not immune to windows resets myself I had to re-install the game. I did this in 2013. I tried.
Despite numerous patches (2.something) the game wouldn't let me advance past the tutorial stage.
Fantastic.
I found no mention of this in the Ubisoft forums or help documentation, but thankfully there are a lot of HOMM fan sites. In one of *their* forums did I find a thread describing the problem.
The answer was "Yeah, Ubisoft has known about this since mid-2012. They haven't fixed it yet. And, oh yeah, don't bother with their forum: The delete those threads asking about HOMM VI because they have discontinued support/patches for that game."
Wat.
Turns out there is an email adress by Ubisoft where you can send a request to unlock your CD-key, which has to be done on a case-by-case basis, for all the thousands of customers who were affected, ever since 2012. A post dating to late 2012 just read "expect a wait period of a week".
Ubisoft won. They already had our money.
 

Thanatos2k

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MarsAtlas said:
Thanatos2k said:
canadamus_prime said:
GoG is not a publisher, they're a online retailer or digital distribution outlet. As for CD Project Red... jury's still out on them.
Digital distribution platforms is publishing at this point.

How is the jury still out on CD Projekt Red?

http://www.gamespot.com/articles/witcher-2-dev-stops-pursuing-pirates/1100-6348579/
Err, what? You do understand the difference between publishing and distribution, right? Saying GOG publishes games is about as accurate as saying that Gamestop publishes game.

Publishing is, to oversimplify it, when a person or a collective of people (like a company) agree to burden the cost of creating a game being commissioned to a developer studio, and treat the game's development as an investment. Distribution is simply the source that the buyer directly gets it from. This exists quite commonly in the book industry as well.
Not quite. You're describing one of the traditional ways games get made, but that is not how all do. There are many, many instances of games that the developer completes, and THEN a publisher comes on board to handle distribution and marketing in exchange for a cut of the revenue. (One recent example is Pillars of Eternity, where Obsidian has more than enough money to complete the game on their own, but brought Paradox on board as a publisher to handle marketing and promotion.) In the case of digital distribution, the platform basically is serving the role of the publisher in those cases. Look at Steam. They obviously are handling the distribution, and can also market the game by featuring it on the store page or sales pages and so on. And Steam takes their cut of the revenue, like any publisher.
 

TheMadDoctorsCat

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But they make GOOD GAMES, dammit! Or at least, they take over studios who have people who do!

Ugh, if only I could get Far Cry 3 without UPlay...
 

lukesparow

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Saltyk said:
lukesparow said:
"We won't make it if we can't milk it to death!" (make a franchise out of it).
Is anyone honestly still expecting anything good from Ubisoft?
Yeah, that was one thing that has bugged me about Ubisoft. They only want to make games that they can make franchises out of. I loved Assassin's Creed, but after hearing them claim that they only want to make franchises, I haven't picked up any of the games past the second (which I didn't even finish).

Hell, I have next to no interest in Watch Dogs. The entire reason is that I knew from Day One that it was gonna force some sort of cliff hanger ending so that it could be milked into a franchise.

Not every game needs to be a franchise! Sometimes, a good game can be made simply by making it a good stand alone game. And sometimes you can make a franchise that doesn't require a guide to the whole thing, like with Mario or Final Fantasy. You can pick up any game in the series (I'm not counting the direct FF spin offs) and be fine.

Honestly, that whole attitude makes me wary of Ubisoft franchises. Never mind the DRM and other such nonsense. EA is kinda worse on that front since even consoles need to connect to EA servers to play DLC, not that I'm defending Ubisoft.
That's my problem exactly.

The best franchises are those that have serious thought put into every entry.
I think Kojima does it best. He doesn't go about trying to make a franchise, just an amazing game.
When that closes up he might eventually start considering a sequel.

That way every game turns out great, because every single one is going to wrap up a story.
 

Flunk

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This is why I only buy Ubisoft games when they're in the bargain bin for $5. That's what they're worth to me.

Truth be told, all of their PC games are terrible console ports anyway.

Oh yeah, Uplay is trash. They should just use Steam for everything. Origin is very annoying but it does work most of the time.
 

ThunderCavalier

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I've gotta say... hearing about Ubisoft's past does not make me feel very comfortable about some of the Triple A developers.

Even moreso when you realize that their trends are very unlikely to stop heading in said... very discouraging direction.
 

hydrolythe

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Therumancer said:
I hate Ubisoft for their business practices, and have for a long time. Everything Jim says is 100% true. That said I personally have to wonder if this sudden criticism is largely connected to them not including a playable female character in the upcoming Assassin's Creed sequel. A complaint which largely seems to stem from a sense of entitlement, which in turn stems from Ubisoft creating a female lead for "Assassin's Creed 3: Liberation", and of course non-white protagonists in both "Freedom Cry" and the original "Assassin's Creed". An issue which amounts to biting the hand that feeds you, as it's kind of ridiculous to basically attack a company for exercising creative freedom when it doesn't happen to match your particular political agenda, while otherwise praising it when it does. Ubisoft's defense of it's choices was fairly reasonable when you actually think about it (it's not just a matter of re-skinning a model to do it right, you pretty much need to animate it seperatly and adjust the entire play environment to match those animations... a few proportional inches in character height can make a huge difference, and we've seen this in other games like the problems with fitting both gender models onto vehicles in "The Old Republic Online"). At the end of the day though, no justification would have been accepted by those leading the attack.

I mean sure, by all means attack Ubisoft for it's business practices, but let's be honest, most of this is a giant re-hash/reminder of things Ubisoft has done wrong in the past, timed in accordance with a perceived political slight.

My basic attitude is that for all it's failings Ubisoft was one of the companies doing the right thing here. It was doing female and "minority" leads occasionally, when the writers felt it fit. A movement pushing for occasional variation should be lionizing Ubisoft's design choices, showing that you can see these things done every once in a while, without it basically changing all games. In short occasional variation won't "take the games you like away from you" so to speak. The problem here of course is that things are becoming exactly the kind of problem that these issues were not supposed to be. Having created something like this in the past, it's becoming viewed as a right that it be inserted into every game, and taken as an offense when it is not.

Perhaps the biggest irony of this entire sequence of events, is that gamers talk about how they want to keep corporate panels away from video game design and let creators have a free hand. On the other hand a lot of the people making these same claims are of demanding those panels insert political correctness (playable female options, minorities, homosexual relationships) into these games, and pretty much take the creative freedom away from the writers. I mean if the writers are straight for example and decide to write only hetero romance options and straight characters that's not all that unusual or weird. Demanding this guy re-write and re-characterize everything so it could all "go gay" seamlessly is exactly the kind of thing we're supposed to be getting away from. Ditto for inserting token characters, or trying to write everything in a gender-neutral fashion. The idea is to give writers the freedom to do what they want, and not have corporations quash people for saying want to write minority or female leads, not to force creators into a narrow alley of political correctness. Given that Ubisoft was the company that did a game featuring an Arab protagonist killing white guys during one of the most controversial periods of West-Middle East conflict (I myself commented on it), one can't exactly accuse them of cow-towing to some kind of mainstream demand. Heck at the time Franco-Muslim relations were in the gutter domestically (in their own country) as well.

Who knows, maybe I'm reading into this too much. The bottom line is that the timing of this week's Jimquisition and it's subject matter is uncanny. Everything said here is fair, and a separate episode does sort or present it as a separate set of issues, but basically if you decide to drag a company through the mud every time they do something you don't care for politically or socially, due to a feeling of entitlement. It discourages companies to want to work with you, and hurts what your supposed to be standing for.

Now, I do understand the whole issue with the "hidden E3" settings, however right now this seems like a "Jihad" against Ubisoft without enough information. Yes, there were things edited out in the game, but as modders will tell you, you find a lot of things like this with games all the time which is why modders dig. This news is comparatively speaking 15 minutes old, Ubisoft might be being honest. How many people have heavily played Watch Dogs with these settings (say doing all quests and playing the full game) and of course what kinds of computers were they using? All told these settings might work good with certain PCs, but not so well with others, and might actually do some damage under prolonged usage. It's possible that with certain PC configurations you might do damage after dozens of hours of play
or whatever.

I *HATE* defending Ubisoft of all companies (do not get this wrong), but honestly I think more information is needed here. This includes coming from Ubisoft itself which seems to be holding it's cards close to it's chest as much as it is lying (a problem with the gaming industry in general, it's hard to tell what is a lie when they generally won't tell you anything of substance). I can't help but wonder if anyone would be so... assertive... about this with so little information if it wasn't for these other issues.

In all likelihood Ubisoft is probably lying, but at the same time, at this stage in the game does anyone really know enough about the long term effects of these settings across a wide-range of PC types to be able to tell? Of course at the same time one can question Ubisoft's policies of showing what they knew were damaging graphics levels during E3 as a demo with a throw-away PC (or one perfectly tuned for it), but that's a slightly different flavor of slime, and is of course dependent on them knowing about this at the time they did the demos.
I am still wondering what kind of shitstorm would happen on the internet if you were suddenly able to play as a furry in the next assassin's creed.

I am still wondering though what Ubi Soft's early PC output looked like. They used to only develop for the Amstrad CPC in their very first year as a company.
 

mooncalf

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Anyone else think Uplay bears a striking resemblance to the overly attached girlfiend meme?

TGFJS.
 

Gather

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Ah, that patch on PC for Assassins Creed 4 that erased all save data. No warning (Before or after), no apology and just a "Well, I guess you're damn out of luck. Have fun".
 
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maximara said:
Mr Ink 5000 said:
Fyffer said:
Its sad, really. Ubisoft won't stop though, because the gaming community on the whole refuses to deprive themselves of the latest games to send the message that we won't put up with it. And lack of sales is really the only message they'll listen to, even if they'll lie about what it really means.
quoted for truth, i'm still waiting for people to vote with their wallet, i can believe the masses want this treatment
"No one ever went broke underestimating the intelligence of the American people." - paraphrase of H. L. Mencken.

To which the addendum of 'especially when it comes to buying electronic games' can be added.
it is a bit sad how on a whole, the community is so willing to lap things up on faith alone, misplaced faith at that
 

Therumancer

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hydrolythe said:
I am still wondering what kind of shitstorm would happen on the internet if you were suddenly able to play as a furry in the next assassin's creed.

I am still wondering though what Ubi Soft's early PC output looked like. They used to only develop for the Amstrad CPC in their very first year as a company.
Well, it depends on what you mean by "Furry". If your talking about setting the game in an entirely world of anthromorphs and claiming it's part of the main series, there would be an outcry over that, and it would be justified. Of course they might be able to mitigate that a little bit by making it a "false record", sort of like how "Liberation" arguably never happened, or at least not like the game shows, because it was presented as a piece of Templar propaganda. As they launched an entertainment company in "Black Flag" they could use a similar justification claiming they are building a Disney-esque fantasy around historical events to "teach children about history while using anthromorphs to avoid outcry from parents over the more extreme elements". Either that or do memory regression with a hero who is a kid, with everything filtered into a cartoony environment in order to disturb him less.

As far as the character being a furry, as in an a sexual deviant or cosplayer, a lot would depend on how I was done. I can't see someone parkouring around in a fur suit, and I can't think of many historical time frames where that would work, unless they go totally modern, since if anyone found that one out we'd probably see the guy in question burned at the stake. Today people might talk crap to you for not being normal, in previous generations they would kill you (horribly) and to be fair through most of the world they probably still won't tolerate it (people tend not to realize how tolerant the first world is compared to the rest of it). On the other hand if they decided to make the 20th/21st century character hooked up to the machine, having him be a Furry might not even be noticed if it was done right, as the general environment of these things (labs, offices, etc...) aren't cases where you can really justify the guy wandering around in a crotchless mascot costume or whatever. The dude might have some pictures on his desk or whatever showing himself in costume, or make a couple of comments, but for the most part it's not likely to come up in the fore front. It's sort of like having an S&M fiend, it's not like the dude is going to come to work (or be captured and held in a lab) where he's running around with a suitcase full of pervy toys or whatever.,,, and really if the guy is just a cosplayer, again it's a situation where it's just not likely to come up, as the dude isn't likely going to say "Okay, well I'm going to work, or trying to elude these dudes killing me, to fit in I'm going to go change into my Badger costume".

That said, I wouldn't be surprised if Ubisoft's new game has S&M elements as it's apparently dealing with a place and time period where the Marquis De Sade and his writings and such were at a peak. If Ubisoft isn't afraid of the ratings I could easily see them exaggerating like they usually do and having the hero get involved/infiltrate a party based heavily around the one from "101 Days Of Sodom". Though I'd imagine to avoid things getting too risqué they would do it by having the PC not be into that stuff, and mostly use it as a backdrop, thus they don't have to show him (or anyone else) participating, maybe just some people in bondage, a few corpses hanging around (let's just say the story involved lethality, indeed there is a whole appendix section at the back about lethal pleasures), or something disturbing being interrupted or about to happen when our friendly assassin intervenes. That said it wouldn't be the same as having the hero be part of an "alternative life style".

If I had to guess as to the next trigger Ubisoft will pull, it will probably be having a gay character. I could see them getting a lot of positive attention if they say had a straight modern character projecting into the mind of a (mostly) gay historical figure (can't be 100% gay because the genetics were passed on from an earlier time frame) and having to reconcile this for sync purposes. Either that or the could have a gay guy in the modern age dealing with the pressures, and say talking about it with a corporate shrink in between missions and plot relevant sections. The old game "Phantasmagoria 2: A puzzle of the flesh" already did that and got away with it at a much earlier time, so I'd imagine Ubisoft might do that in a gesture towards being progressive.

All told though, my basic point is getting in Ubisoft's face for not having a female leading option in one of their games is kind of ridiculous, especially when directed at this company which has been among the more open minded. As I said, by all means, attack their business practices, but if your a progressive you shouldn't be attacking them for social reasons, this is one of the companies that is firmly on your side, and all that's being done here is damage.
 

Dradeeus

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This is just a personal anecdote, but I've had two different computers that Ubisoft products refuse to work on. It can't get online during the game, and none of their fixes work. I also know several people have this problem. I can be on steam, a requirement for playing the game, I can be on U-Play, a SECOND requirement for playing the game, but I can't pass through a THIRD GATE they set up to play their games.

Literally the only reason I haven't bought new games like Watch Dogs is because I have zero confidence it will even work. Bravo, Ubisoft, bravo.
 

Foehunter82

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Mr Ink 5000 said:
Fyffer said:
Its sad, really. Ubisoft won't stop though, because the gaming community on the whole refuses to deprive themselves of the latest games to send the message that we won't put up with it. And lack of sales is really the only message they'll listen to, even if they'll lie about what it really means.
quoted for truth, i'm still waiting for people to vote with their wallet, i can believe the masses want this treatment
I agree. However, I think you guys are also missing a point: In order to get developers to straighten up and fly right, gamers will literally have to be prepared to maintain a boycott long-term. Not all gamers are willing to do that. There are other factors, as well. The point is, however, that many gamers are not willing to do the one thing that is actually necessary: Give up their favorite hobby (gaming) for the sake of gaming.
 

Celador

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Finally you took on Ubisoft. I've had issues with every single game i ever bought from them. Every Anno title (game not starting or not patching correctly, bad cd-keys), every Assassins Creed title (server issues) and of course with From Dust (abandoned and unpatched). Not to mention that their support takes weeks and sometimes a whole month to answer tickets.

I despise them almost as much as EA. Almost.
 

RvLeshrac

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Evonisia said:
I am instantly reminded of that thread from a few months ago asking why people hated EA more than Ubisoft. Things a bit more clear on why that question was asked.

So is this is the reason you reviewed Watch_Dogs on the PS4, then? I hadn't assumed you bothered with the PC version.
The XBOne and PS4 versions still use UPlay, and it is still subject to the same server issues. Yet not one fucking review has mentioned this.
 

Amir Kondori

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Ubisoft shows terrible, terrible contempt for its customers. Once they started with this always online DRM, which has morphed into UPlay which is almost the same thing, I stopped buying their titles. They have shown a great willingness to lie through their teeth to gamers and press, to denigrate them, to inconvenience them and punish them for having the audacity to support them with money. So I stopped giving them any of mine.

The only games I miss are the Rayman series and Anno series. The rest of the stuff they publish can go hump sand for all I care.
 
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Foehunter82 said:
Scrumpmonkey said:
I wouldnt say an outright boucott is needed, people wouldnt need to give up on gaming to save gaming IMO. just give up on pre-orders and stop believing hype. wait a week until after released and see what the review sites say, then buy or wait longer until fixed/acceptable, its not like theres gonna be a shortage of stock/CD keys available.

Its not just PC games either, they screw over console gamers too. AssCred3 is still buggy on all platforms.
 

Vicioussama

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So why is Steam ok when UPlay isn't? I mean, imo, both are unnecessary barriers towards your games and ya... Origin, UPlay, Steam, etc are systems/ideas that need to die. Yes, I know Steam has some nice features, but why do they need those features while still being a wall between you and your games and not letting you own your own game?