Just got done arguing with microsoft customer support
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4 gigs isn't big enough for you? It is so sad you can't listen to more than 20 hours of music before having to plug it into your computer to change the selection.spindle said:
Hmm. Mine red ringed. I applied for a repair on the website. It got repaired in less than a week for free and I got 1 month free Gold membership.
That picture actually made me lol, and reminded me of the time my User Account Control asked me if I wanted to run the program "Blue Screen"xxhazyshadowsxx said:I'd say Microsoft's quality has been slipping the last few years.
The Zune bit is the same with iPods too. Both use just terrible hardware/software but I've found Zunes have more endurance than iPods.
hold on, so the only issue is that the disc drive is broken??
Just buy a red ringed xbox off ebay for next to nothing, (making sure its a 3 red ring box, which seems to be 99% of the time a ram cold solder joint or cpu overheating problem)and just switch the drives. would probably need to match the drives though, as i think there are 3 different brands of drives in the xbox 360, and i doubt it would like swapping one brand for another, could be wrong though.
Just buy a red ringed xbox off ebay for next to nothing, (making sure its a 3 red ring box, which seems to be 99% of the time a ram cold solder joint or cpu overheating problem)and just switch the drives. would probably need to match the drives though, as i think there are 3 different brands of drives in the xbox 360, and i doubt it would like swapping one brand for another, could be wrong though.
You should have read the warranty. Don't start getting all high and mighty about it - its all part of business; it may be wrong but if its not covered by the warranty you agreed to when buying the console there's nothing they have to do for you...why should they, realistically?spindle said:
Call again and tell them how disappointed you are with the system and to give you a reason why you shouldn't buy a PS3 instead of paying for a repair or a new system again ... worked for my out of warranty 360... they sent me a box for no cost shipping, fixed within a week.
As Fry's or any other store would say after two years of use "that is a wear and tear issue", I can see your point of view, but I can see theirs as well.
This is not MS's fault. An employ is told that they do not fix un warrenteed consuls for free. Sorry mate, you knew how the consoul has problems. I don't see why you didn't buy a warrenty from the place you bought it. Then you could exchange it like that
Wait, are we talking about the same company here? This is Microsoft; one of the biggest companies in the world - I doubt they will care about losing one customer - bearing in mind this happens to a decent amount of people. As much as I would like to say otherwise; you've got no right to be given a new 360, they aren't going to change their warranty - and therefore your legal rights, because you complained a little...spindle said:
It's all about attitude when you talk to them. If you freak out they'll prob. tell you that you're out of luck ( which is what they can "legally" do ), if you are calm and reasonable they'll probably give you a new system ( which is what the PR department would rather anyway I'm sure )
So? Arguing will accomplish absolutely nothing. You know why?spindle said:
Because your malfunctioning product is not under warranty. You are entitled to absolutely nothing.
Maybe start an Internet petition to have the 360's general warranty extended to 3 years, I'd sign it.