Laughing Man said:Well you've all managed to totally miss the basics here.
First the game worked perviously and doesn't work now so unless he's installed new hardware getting him to list his hardware is kinda of a waste of time.
Second he's stated he's getting a generic Windows error message. He's also listed the error message comments but no one has asked him to click the view more details link that the error message will have on it.
I assume you are getting a message some what like this one
See the bit that's circled, click that and it will bring up a whole host of info post. Now you got two options you can then head over to the Microsoft website and use the search function there and stick the error details in and see what it brings up. You can do the same over at the Steam forums and see if anyone else has had the same issue or you can post here but judging by the posts above all you'd get is a headache and just about that.
You can also do the following to get more details
Click Start --> Control Panel --> Administrative Tools --> Event Viewer --> System
This will bring up a list of system activity on the right hand panel. This list will contain everything the system has done recently, what you're specifically looking for is ones with either a yellow ! but more likely it will be one in a red circle with a white cross in the middle. Double click it and read the description of the error. The details should allow you to determine if the error was caused by L4D and it will provide a link that will take you directly to Microsoft's support centre.
Did you allow Steam and L4D through your firewall after you reinstalled it? Might be necessary...DK412 said:Ok, I uninstalled steam and L4D. It's trying to do steam updates, but says "Cannot connect to steam network, please try again later" Is this really common? or is it possible its got something to do with my predicament
I'll try it tomorrow when I'm more awake and tell you the results thanks againLaughing Man said:Did a quick search on Google myself and it seems Source games and issues with the shaderapidx9.dll are quite common.
Found this video
http://www.youtube.com/watch?v=lRcFfFxigpE
It seems to be a possible resolution to this issue and since it's a video and dead simple it shouldn't take that long to try it out. If it doesn't work then it may take a little more work to get it resolved.
Speak for yourself there, buddy.Abedeus said:It's original, from Steam/retail?DK412 said:Well, the error report is as stated, vague. It just says "theres a problem SORRY "
If not, then gtho. We are not helping pirates here.
Tried it this morning, and nothing at all unfortunately :/DK412 said:I'll try it tomorrow when I'm more awake and tell you the results thanks againLaughing Man said:Did a quick search on Google myself and it seems Source games and issues with the shaderapidx9.dll are quite common.
Found this video
http://www.youtube.com/watch?v=lRcFfFxigpE
It seems to be a possible resolution to this issue and since it's a video and dead simple it shouldn't take that long to try it out. If it doesn't work then it may take a little more work to get it resolved.
Darkness62 said:Sorry to have left you hanging, was busy. Sadly I checked all over and the only fixes I could find for XP are 1) System restore to well before the problem started which may or may not work. 2) Total reload of the system, as it appears a Steam update may have corrupted something in Windows. There is a work around for it in Vista, but unfortunately it does not work in XP. Anyway, hope the system restore works, if not backup data and reload.DK412 said:Tried it this morning, and nothing at all unfortunately :/DK412 said:I'll try it tomorrow when I'm more awake and tell you the results thanks againLaughing Man said:Did a quick search on Google myself and it seems Source games and issues with the shaderapidx9.dll are quite common.
Found this video
http://www.youtube.com/watch?v=lRcFfFxigpE
It seems to be a possible resolution to this issue and since it's a video and dead simple it shouldn't take that long to try it out. If it doesn't work then it may take a little more work to get it resolved.
Steam has now managed to update itself as well. But it still doesn't workk, stupid computer games. I'd like to say from now on I'm sticking to PS3 games, but I love L4D...
Darkness62 said:Sorry to have left you hanging, was busy. Sadly I checked all over and the only fixes I could find for XP are 1) System restore to well before the problem started which may or may not work. 2) Total reload of the system, as it appears a Steam update may have corrupted something in Windows. There is a work around for it in Vista, but unfortunately it does not work in XP. Anyway, hope the system restore works, if not backup data and reload.DK412 said:Tried it this morning, and nothing at all unfortunately :/DK412 said:I'll try it tomorrow when I'm more awake and tell you the results thanks againLaughing Man said:Did a quick search on Google myself and it seems Source games and issues with the shaderapidx9.dll are quite common.
Found this video
http://www.youtube.com/watch?v=lRcFfFxigpE
It seems to be a possible resolution to this issue and since it's a video and dead simple it shouldn't take that long to try it out. If it doesn't work then it may take a little more work to get it resolved.
Steam has now managed to update itself as well. But it still doesn't workk, stupid computer games. I'd like to say from now on I'm sticking to PS3 games, but I love L4D...