Microsoft Apologizes to Fort Gay for Xbox Live Ban

Kinguendo

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Apr 10, 2009
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Hopefully they change their training to include having some initiative and knowledge of this thing called "Google", would this have happened if that one guy wasnt such a stubborn douche? No. Could have typed in Fort Gay into Google maps and bing bang boom, done.

However, maybe they arent allowed to use google because they are with microsoft and have to use Bing instead so when he told him to google it he really wasnt allowed to... :D
 

Jaded Scribe

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Mar 29, 2010
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DiscoAtThePanic said:
Jaded Scribe said:
DiscoAtThePanic said:
Jaded Scribe said:
While the employee should have taken the time to check his story (Google would have taken all of 5 seconds), I don't blame them too much. It does sound like a fake name, and given the attitude of many gamers when online, I would probably jump to the same conclusion that it was a joke made to disparage gays.

And props to MS for taking the time to issue a direct apology to the gamer. That's awesome.
Yeah, I mean what's next, someone trying to search iTunes for a name as fake as "Marvin Gay"?
Oh, wait, maybe Gay is a real name...
Actually, it's Marvin Gaye (note the 'e'). Given that the real names/cities with inappropriate names is far smaller than the amount of inappropriate screennames, fake names, and other such gags, I don't think it was that much of a stretch.
Alright, how about "The Gay Byrne Show" staring Gabriel Byrne or the Gaylotd Brothers Library supplies? Real names someone would find if they looked them up.
Yes, and I even said that the employee should have spent 5 seconds to look it up on Google. I'm just saying I can understand their suspicion, and I acknowledge that MS is doing the right thing and correcting the situation, and is even giving a personalized apology to their customer.

Mistakes happen. I think this one was fairly understandable (though seriously, L2Google), and it's being dealt with appropriately.
 

BaldursBananaSoap

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I'd ask for the two years of Live he'd bought to be free and for some MS points to go with it in the form of compensation for the suspension.
 

AstylahAthrys

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Echo136 said:
So if I lived in Gaylord, Michigan, Id have to worry about getting my account banned too? Wow, Xbox live is just so awesome.
I actually live there! I haven't tried putting it in, though. I really should see if it would get me banned...

And, yes, I have to live the rest of my life saying I graduated from Gaylord High School.

How about the people in Hell, Michigan? Wonder if they would get a ban, too.

EDIT: So I tried putting in my city, and it didn't let me because it contains a "word or phrase that isn't allowed." Um...
 

mjc0961

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Nov 30, 2009
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Really? That customer service rep needs some retraining. It would have taken all of 10 seconds to Google, in which case you end up with two very clear-cut options:
1. He's telling the truth and you revoke the suspension.
2. He's lying, and you cancel the account as you warned you would.

But nooooo, let's drag this whole thing out and make asses of the company. Good show, customer service rep.
 

vallorn

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Nov 18, 2009
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BloodSquirrel said:
Hosker said:
Why would you name a place "fort gay"?
...because it was named more than a few decades ago, at which point 'gay' didn't mean anything related to homosexuality?
"The term gay was originally used to refer to feelings of being "carefree", "happy", or "bright and showy"; it had also come to acquire some connotations of "immorality" as early as 1637."

Thank You Wikipedia!!!
 

Thyunda

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AstylahAthrys said:
Echo136 said:
So if I lived in Gaylord, Michigan, Id have to worry about getting my account banned too? Wow, Xbox live is just so awesome.
I actually live there! I haven't tried putting it in, though. I really should see if it would get me banned...

And, yes, I have to live the rest of my life saying I graduated from Gaylord High School.

How about the people in Hell, Michigan? Wonder if they would get a ban, too.
Wow, Michigan has some fun names. I bet you'd have fun travelling from Gaylord to Hell.
 

Echo136

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AstylahAthrys said:
Echo136 said:
So if I lived in Gaylord, Michigan, Id have to worry about getting my account banned too? Wow, Xbox live is just so awesome.
I actually live there! I haven't tried putting it in, though. I really should see if it would get me banned...

And, yes, I have to live the rest of my life saying I graduated from Gaylord High School.

How about the people in Hell, Michigan? Wonder if they would get a ban, too.

EDIT: So I tried putting in my city, and it didn't let me because it contains a "word or phrase that isn't allowed." Um...
It wont allow Gaylord Michigan! W! T! F! Thats just fucked up. God Im glad I dont use Xbox Live.

Hell, Michigan is a county. But indeed that would be funny. I myself live in Portage.
 

Xanadu84

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I understand the Tech guys position. Honestly, I bet he has received other calls from people trying to have an address that sounds even less made up. Not Googling the name was unfortunate, and a mistake, but its not an unreasonable mistake. It's clarified, the kid is fine, he should get his apology and a free month of live, the mistake should be noted so it doesn't happen again, and everyone should just move on. When something goes wrong, there's not always some evil force, or inept mismanagement going on. Sometimes, shit just happens, and you just deal with it.
 

Fensfield

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Spot1990 said:
Fensfield said:
I'd have believed 'im o_O 'Always hated the way 'gay' has evolved as a word. I mean, what the hell?

Heck, sometimes I still use the word gay myself, though normally only in descriptive writing. In conversation, unfortunately, it's gotten to a point where using gay as happy, glad, colourful and/or bright just comes off as pretentious.
Unless you were born in the early 20th century it is a bit pretentious. It's kind of like complaining that when you say ****** people don't realise you simply mean a bundle of twigs. Why bother using gay when you listed synonyms anyway? That's not how people talk and unless you are part of the class or age that does speak like that it's going to be considered pretentious when you try.
... Well like I just said, I don't use it in conversation. To reiterate what I said:

I think it's a shame the word gay's meaning shifted, and don't use it except in literary contexts, and only where it's the best word to describe it's previous, still-valid meaning; which is just good literary practice.

That said, why not? If you've got the right to call homosexuals '****** people' then I get to compliment a banner covered in pretty flowers and colours for being 'gay'.
 

GonzoGamer

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Apr 9, 2008
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GeneticallyModifiedDucks said:
I can see how they'd be on edge about the word "gay", what with all the child abuse on Xbox Live recently. Still pretty funny story, and the guy got his account back, so all's well in the end, I suppose.
That pervert was on a whole 'nother trip. You need to be way more than gay for that.

I find it ironic that MS is still trying to ban all connotations to homosexuality on xbl while I can't play an online game on xbl for 10 seconds without hearing someone call someone else a "fag," "gay," and etc.

Really, who are they kidding? They need to just let it go.
 

Cyrax987

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Aug 3, 2009
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I think what upset me the most was the customer service rep just wouldn't buy his story and threatened his account in the process.