Microsoft Offers Refunds For Braid Error

Kermi

Elite Member
Nov 7, 2007
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Pipotchi said:
Also if you admit its a big scam by Microsoft then why on Earth are we arguing over it
Because a lot of businesses work this way and you're acting as though it's a new invention created by Microsoft to specifically screw their customers. I used to work in a mail room where the franking (postage printing) machine was set to automatically buy $100 worth of credit each time you punched in the code - which then remained on the machine until it was used, because it just wasn't effective to send 200 transactions to the post office accounting system. Eventually, the postage would get used - it just made sense to buy postage credit in bulk.
Is the post office a scam? No.

The Microsoft ponits system makes since - it's just unfortunate that things are priced to cause us to have points left over so we ultimately have to buy something again to use the points, which means we add points, etc. Then again, they could price everything at 500/1000/1500 instead of 400/800/1200 so our accounts always balance. How would you feel about that?
 

Pipotchi

New member
Jan 17, 2008
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Kermi said:
Pipotchi said:
Also if you admit its a big scam by Microsoft then why on Earth are we arguing over it
Because a lot of businesses work this way and you're acting as though it's a new invention created by Microsoft to specifically screw their customers. I used to work in a mail room where the franking (postage printing) machine was set to automatically buy $100 worth of credit each time you punched in the code - which then remained on the machine until it was used, because it just wasn't effective to send 200 transactions to the post office accounting system. Eventually, the postage would get used - it just made sense to buy postage credit in bulk.
Is the post office a scam? No.

The Microsoft ponits system makes since - it's just unfortunate that things are priced to cause us to have points left over so we ultimately have to buy something again to use the points, which means we add points, etc. Then again, they could price everything at 500/1000/1500 instead of 400/800/1200 so our accounts always balance. How would you feel about that?
I feel you are just arguing for the sake of it now, you admit the system is a scam but your defence seems to hinge on the fact that it is not a new scam and that it is used by other companies. I never said it is a new scam I just posited that Microsoft point are a rip off, I'm sure other companies conduct similar techniques but this is a gaming forum so I figured it seemed relevent here

Also why does a point system make sense, why not scrap the points system and use actual Currency? To pre-empt your Microtransactions are too much hassle counterpoint (which is valid I admit) why not have the option of being able to top up your account with £5, £10 or whatever you like? This nagates the need for points, eliminates the inconvienience of microtransactions and means customers only have to to pay for what they use

Everyones a winner surely, Also they could just instead of charging me $4.15 for 500 points they could charge me £3,70 (or whatever) for 400 points. Both good and easy solutions but wont happen because Microsoft would lose a source of income.

but then hey I have never paid for a copy of Office 2007 so maybe it all works out on a karmic level
 

akmarksman

New member
Mar 28, 2008
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Kermi said:
The Microsoft ponits system makes since - it's just unfortunate that things are priced to cause us to have points left over so we ultimately have to buy something again to use the points, which means we add points, etc. Then again, they could price everything at 500/1000/1500 instead of 400/800/1200 so our accounts always balance. How would you feel about that?
Well it doesn't work in the USA because the items here go for 400,800 and 1200..
sucks to be in the UK with your points system.
 

Dys

New member
Sep 10, 2008
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Trivun said:
The_root_of_all_evil said:
Trivun said:
See, I don't see why there's so much Microsoft hate.
Well, there's the aggressive takeovers, multiple patches, absurd pricing, forcing to pay for DLC, monopoly violations, snooping, underhand marketing techniques, utilizing the opponent's handiwork to condemn them, lying in their advertisements, poor customer service...
So can people stop going on about how Microsoft is the devil's own company now, please?
One olive branch doesn't make a grove.
I suppose I can't disagree with most of that, except for the following. I found Microsoft pricing to be pretty fair a lot of the time, since I've basically paid a lump sum but been able to reuse the same software over and over again (I still use Microsoft Office from the old XP days on my laptop running Vista). I can't say anything about the adverts though, since I haven't seen many, but I also have used the customer service line a few times and I've never had anything but good service from them. Especially when I had the RRoD, I phoned customer service and they were much more helpful and considerate than any other helpline I've ever had to call...
I can throw the weight of my experience with them behind this as well, I don't remember getting any free xbox live as you said you did above, but the help line was, god forbid, helpful and they promptly organized for my xbox to be sent off and repaired (faulty disk drive...made faulty by my retard sister cramming two dvds in at once). Fantastic compared to Apples customer service of "I see your ipod has bricked, well, fuck off we don't care" (Apple and Microsoft being the only faulty product related technical support I've needed in the recent past).