Well, i was one of the many who bought APB, and one of the few who generally enjoyed it.
If you havent heard, or read, APB was trashed after only 3 months of play. I had more then 20 hours left on my account, and i was kinda mad, and depressed at the same time.
But im rambling. To the main reason for this thread.
I had read about people getting compinsastion for there lost, and i wanted to see if i could possibly get something in return for the money i had ((for lack of a better term)) wasted on my last time purchase.
I sent there customer service a message, pleading my case, and within 2 hours, i had gotten a reply. It said,
"Thank you for contacting Electronic Arts.
I do apologize for the issues you have been experiencing with. As a gamer myself, I can understand how frustrating not being able to play your game can be. I have been assigned to your issue, and would be happy to assist you in this matter. As a minor token of compensation we can offer you a digital version of any title currently available on our online store. If you do wish to receive a refund for the time you purchased you would need to direct that request to: [email protected] ." ((name withheld for safty reasons))
I thought to myself, "Wow, that was fast and easy!" i messaged them back, and they offered me any game available in theyer online store, no the price.
I now enjoy my brand new copy of Battlefield: Bad Company 2 ((having already purchased the sims 3 with every exspansion, it was my only choice really)).
Now i wont lie, i hate 80% of the stuff E.A. releases. But within 3 days ((mostly because i was busy and couldent message them back)) i had gotten compinsation, for what most companys would probably tell me, "to bad, screw off kid".
I was expecting a message, telling me i was out of luck, but they were honestly nice, and pushed the process along with no hassle, like they accually care about me as a customer. ((lawlzer-sk8erz!))
I just wanted to tell the community, despite theyer poor servers, and constant spam of sports games, theyer a company worth respecting.
If you havent heard, or read, APB was trashed after only 3 months of play. I had more then 20 hours left on my account, and i was kinda mad, and depressed at the same time.
But im rambling. To the main reason for this thread.
I had read about people getting compinsastion for there lost, and i wanted to see if i could possibly get something in return for the money i had ((for lack of a better term)) wasted on my last time purchase.
I sent there customer service a message, pleading my case, and within 2 hours, i had gotten a reply. It said,
"Thank you for contacting Electronic Arts.
I do apologize for the issues you have been experiencing with. As a gamer myself, I can understand how frustrating not being able to play your game can be. I have been assigned to your issue, and would be happy to assist you in this matter. As a minor token of compensation we can offer you a digital version of any title currently available on our online store. If you do wish to receive a refund for the time you purchased you would need to direct that request to: [email protected] ." ((name withheld for safty reasons))
I thought to myself, "Wow, that was fast and easy!" i messaged them back, and they offered me any game available in theyer online store, no the price.
I now enjoy my brand new copy of Battlefield: Bad Company 2 ((having already purchased the sims 3 with every exspansion, it was my only choice really)).
Now i wont lie, i hate 80% of the stuff E.A. releases. But within 3 days ((mostly because i was busy and couldent message them back)) i had gotten compinsation, for what most companys would probably tell me, "to bad, screw off kid".
I was expecting a message, telling me i was out of luck, but they were honestly nice, and pushed the process along with no hassle, like they accually care about me as a customer. ((lawlzer-sk8erz!))
I just wanted to tell the community, despite theyer poor servers, and constant spam of sports games, theyer a company worth respecting.
