I worked at Gamestop and those parents just don't care.
Distracted mom on her phone is brought in to let her know of the game her child was trying to buy
"Just sell my kid the game, what's the big deal?"
"Ma'am, I need to warn you that this game is rated M for aged 17 and up and that it contains active killing, soliciting hookers and like its name suggests, stealing cars."
"It's fine."
"Well, do you want to buy the game used in case you change your mind? If you buy the game used it cost less and you can return the game within 30 days, but if you buy it new, you cannot return it if it has been opened."
"No I want the new one. I don't want my kid playing someone else's game."
"okay."
The next day.
"Excuse me, I'd like to return this."
"I'm sorry ma'am, but we cannot accept returns if th game has been opened."
"I bought this game for my son but I didn't know that this game had sex and drugs."
"Ma'am, it is store policy to advice parents of these things before they purchase the game for their child."
"I wasn't told of this when I was buying it."
"Ma'am, I was the one who helped you but you didn't get off you phone. I told you of the content of this game and even pointed at the location on the box that says what the game contains and the rating."
"Well, I just want to get my money back for this."
*showing her the return policy on the back of the reciept*
"Ma'am, we cannot do returns on opened new items, but we can give you store-credit. We only accept returns on used games."
this went on for a while, and is very common when it comes to parents. I'm just glad I don't work there anymore. I just wished we could have simply refused to sell M-rated games if the intended player was a child.