Some Good News Surfaces Regarding PSN Catastrophe

[Pearwood]

So, my Steam achievements are safe, but Sony may be violating a federal law. That doesn't make me feel any better.

What's more likely, they're violating the law or that they haven't released the information because there's been nothing to release? All Sony said was they can't confirm either way what has been taken, if they knew for sure something had been taken they'd have a legal obligation to be honest about it and really I don't see them covering it up when it'd be very easily exposed. Keep in mind they've just come out of a legal battle that surely cost them quite a bit of money and that PSN was shut down as soon as they detected the intrusion so the hackers didn't have much time to access data.

This, along with the fact that my bank account hasn't been touched since 3 days ago, has put my mind at ease. Not that I'm going to stop keeping an eye on my statement or anything, I have confidence in Sony but not that much.

We need answers and we need them fast, especially in a situation like this.

At any other time I'd agree completely but given the enormity of what the hackers might have accessed I think they wanted to get the best experts they could find to give their opinion, just think how badly they must have wanted to be able to conclusively say credit card information wasn't touched.

 

[sheic99]

So, my Steam achievements are safe, but Sony may be violating a federal law. That doesn't make me feel any better.

What's more likely, they're violating the law or that they haven't released the information because there's been nothing to release? All Sony said was they can't confirm either way what has been taken, if they knew for sure something had been taken they'd have a legal obligation to be honest about it and really I don't see them covering it up when it'd be very easily exposed. Keep in mind they've just come out of a legal battle that surely cost them quite a bit of money and that PSN was shut down as soon as they detected the intrusion so the hackers didn't have much time to access data.

This, along with the fact that my bank account hasn't been touched since 3 days ago, has put my mind at ease. Not that I'm going to stop keeping an eye on my statement or anything, I have confidence in Sony but not that much.

Sony should have alerted the banks as soon as they suspected the hackers could have that information. And then begin their investigation to see if the took it.

 

[gundamrx101]

That's weird, I just canceled my current credit card and the people told me that they were aware of what happened. Either a lot of people called or Sony sent out memos.

 

[Pearwood]

Sony should have alerted the banks as soon as they suspected the hackers could have that information. And then begin their investigation to see if the took it.

I got the impression that's what happened, that's why it's taken a week to hear from them.

 

[Gamegodtre]

Wow. That's some incredibly insignificant silver lining you got there. Cheers to Sony for the Megafail of the decade.

decade just started lets not call it to soon this will be in the top ten tho

 

[Sniper Team 4]

The more I read, the more I just shake my head and go, "Can I please just get back to syncing my trophies?"

 

[Ghengis John]

Hey, you have to eat a poop sandwich, but as a silver lining, I'm sure it's not gonna give you cancer or anything.

 

[Druyn]

Wow. That's some incredibly insignificant silver lining you got there. Cheers to Sony for the Megafail of the decade.

Give them a break. Its only been 4 (or 16) months. I'm sure someone will come along and knock that record down.

 

[mjc0961]

First, Giant Bomb's Patrick Klepek got in touch with representatives at both Bank of America and Chase, who informed him that they had not been notified by Sony of any breaches regarding credit-card information. This doesn't mean that such breaches didn't happen, of course, but if they did and Sony did not notify banks then it's in a heap of legal trouble - which makes it less likely than it might have been.

Or it's just as likely that Sony is continuing it's trend of piss poor handling of this entire incident. I'd still be really worried if I had left my CC info in my PSN account.

 

[sheic99]

Sony should have alerted the banks as soon as they suspected the hackers could have that information. And then begin their investigation to see if the took it.

I got the impression that's what happened, that's why it's taken a week to hear from them.

Sony should have alerted the banks as soon as they suspected the hackers could have that information. And then begin their investigation to see if the took it.

I got the impression that's what happened, that's why it's taken a week to hear from them.

Then why did it take them a week to contact banks, that their system was compromised. Both the consumer and the bank within the first day, instead of waiting all this time.

 

[Pearwood]

Then why did it take them a week to contact banks, that their system was compromised. Both the consumer and the bank within the first day, instead of waiting all this time.

Probably because they weren't sure. Just imagine the backlash they would have got if they caused their customers to cancel their credit cards if it turned out there was no reason to worry.

 

[Redd the Sock]

Then why did it take them a week to contact banks, that their system was compromised. Both the consumer and the bank within the first day, instead of waiting all this time.

Probably because they weren't sure. Just imagine the backlash they would have got if they caused their customers to cancel their credit cards if it turned out there was no reason to worry.

As compared to the backlash they'd receive from fraudulant charges made in the week.....waita minute. You may be right. I don't know what a credit card replacement fee is on average, but the cost of covering those in the event of them being wrong is probably a lot higher than the amount they'll proably have to cover in fraudulant charges made on those credit cards should a class action suit find Sony liable for any charges made in the week customers were unaware.

It's what we call in business class: a ford pinto moment.

Still, banks could have been contacted in private on day one to keep an eye open for odd charges, which is the point of contacting them in the first place.

 

[saito82]

Yeah Sony has messed up a lot however I highly doubt their legal teams would let them go without notifying banks that a major leak of credit and/or bank info has been leaked. Not telling the general public right away is one thing, as in not really a legal issue, however not notifying banks can cause legal repercussions and such so I doubt the legal dept. would not have notified banks(and I am sure Sony has a top legal dept. haha)
So to me that says that there is a good chance that no actually info has been leaked and this may be getting blown out of proportion as they have yet confirmed that info was stolen they have so far only used maybe, possibly and other terms for liability reasons so if someone says they never told anyone they can claim they notified users of the possibility.

 

[Pearwood]

Still, banks could have been contacted in private on day one to keep an eye open for odd charges, which is the point of contacting them in the first place.

It does kind of come across as a textbook situation as to what to do when your system has been hacked this thoroughly, first take the system down, then get an expert in and if you can't absolutely confirm no credit card information was decrypted before they shut it down inform people about that possibility. As Saito said this is a massive company with trained lawyers who know exactly how much shit they'd be in if they didn't report to banks so my guess would be they're fulfilling their legal duties rather than admitting something probably was stolen. Or it could be they have contacted banks and requested that the banks don't report about it but I don't think that's likely since they're reporting it themselves.

 

[Sanglyon]

I already cancelled my credit card, saying I lost it, right after the news about the stolen data. I pondered the risks for a while, then decided "Better safe than sorry".

Now, I can't buy anything for a while, since I used my card for everything, but at least I won't make any impulse buy on stuff like Steam sales or discounted hardware.

 

[theriddlen]

I hope that Sony will stop existing after this. I hate this company.

 

[Kingsnake661]

In alot of ways, the PSN thing has kind of nudged me into doing a few things i've been wanting to do for a while now, but haven't gotten around too it. I am one of them people that had my one of my CC's tied to my PSN account for convience sake. That card, and my other 2, have been cancalled and reissued. (pretty sure i never used any of the other 2 on the psn, but new accounts don't hurt anything, esspecailly on cards i hardly ever use.)

No fragulent charges on any of them at the time of closing. So, I have 3 freah new accounts. I have, a hand full of places i need to update my billing info for...once the new cards show up, not many really, and a about a half dozen or more passwords that need changing... (i tend to use a varation on the same general password... for convience..lol) Something i've been meaning to do for a while. (I know it isn't the best way to deal with paswords, but i can't remember a dozen different ones for a dozen different uses... i don't know how anyone can....)

All in all it's hasn't costed me any money, about an afternoons worth of work changing passwords and updating payment information...(stuff on my too do list for a while anyways..) which, when you think about it, isn't a bad idea to do every few months/years anyways. And i can't blow money on my CC for a week or so until i get my new ones, which is NEVER a bad thing. LOL. Bit annoying. But now, i'm thinking about changing up how i pay for things online, maybe trying out these game cards.

Live and learn, and try not to make the same mistakes twice i always say. ;-)

 

[gardyna]

one other piece of good news if they ever catch the twerp(s) who did this.

they could posibly be charged with around 70 - 75 million counts of identity theft (no mater what country you're from that adds up pretty damn fast)

 

[gardyna]

I hope that Sony will stop existing after this. I hate this company.

says the guy with the WINDOWS LOGO AS A PROFILE PIC obvious fanboy is obvious (this is one mistake(granted a huge one) but the XBL has been hacked a couple of times and if anyone is more totalitarian than Sony it's Microsoft and Apple (Apple being just a bit more totalitarian than microsoft))