Mornelithe said:
Sovvolf said:
Mornelithe said:
Personally I think your just paranoid, and your posts defending Sony are getting extremely aggressive ,calm down, it's just a console, I don't complain when people criticize the 360 for it's short life span. Anyway Watchdog are pretty much like trading standards if a customer complains and they think that customer is being treated unfairly they will look into it and report it. Now the PS3 as far as I'm aware as a low failure rate but still if they are forcing you to pay for repairs on a fault in a product that was out of the hands of the customer, even if it's only 1200 compared to millions, it is still needs reporting, even if its the minority it's still treating the customer unfairly. Watchdog often reports any such dealings that are similar to this and often well beyond it, not because of Microsoft but because it's there just to do so.
I fail to see how the customer was treated fairly in their show either. Not even 70% of the PS3's 'fixed' by their experts, actually worked after the fixing. Electronics fail, all the time.
No I didn't either, they shouldn't have been tampering with the equipment they should have let Sony do this, by tampering with the equipment that means the customer as lost there warranty, however the console was broken to begin with and they were handing out free repairs which is what Sony should have been doing.
Mornelithe said:
And when they fail w/in warranty, every company honors them, provided you haven't voided the warranty by attempting to fix it yourself, or in the extremely rare cases (I say this, because eventually, such a thing would result in massive lawsuits against whichever company is at fault...not to start anything) as AceDiamond stated, some fault of the service team inside the company that the item is being returned to.
Yes but the point here was that Sony's warranty was that a product that they sold faulty to a customer would still have to be paid for to repair it despite the fact that it is not the customers fault. That's were the customer is wronged, it should be part of there warranty, if they sell a broken product then that product should be repaired free of charge. Watchdog weren't reporting on the fact that a one in ever million(exaggeration but run with it
) of a Sony product was faulty, they were reporting on the fact that the unfortunate customer who paid for that broken product had to pay again to have it repaired.
Mornelithe said:
If the issue was their customer service, the focus should not have been one fault. If their ace team was so great at repairing the supposed 'YLOD', 100% of the models fixed, should've worked properly.
Yes it should have but they weren't great and as said before there "Ace team" shouldn't have been touching it, but that's not the issue here is it.
Mornelithe said:
If the journalists had any kind of interest in actually getting facts, they would've identified the 'gas' inside the PS3, seen when they x-rayed it. And figured out why it's there, and why it isn't constantly escaping from said PS3 (as the PS3 isn't airtight). They left so many bits of detail out, that are actually pretty important, that it merely smacks of throwing bad publicity towards Sony, halphazardly. Call me paranoid, call me a conspiracy theorist, but seriously, what kind of journalism is that? The reason it bothers me so much, is a company like the BBC, SHOULD know better.
I call it bad journalism, I'm not calling you paranoid because you think the journalists didn't do there jobs right I'm calling you paranoid because you think Microsoft had some involvement in this, sure a few 360 fanboys may have reported it but that doesn't mean Microsoft it self have any involvement in these events, what happen to me seems simple enough couple of people buy PS3, PS3 doesn't work so said people phone Sony for repairs, Sony say they have to pay to fix a broken product they sold, Said people complain and watchdog get whiff of it and collar Sony on it. That or I'm extremely naive
.
Mornelithe said:
I was brought up to trust the BBC as a reliable news source, and to be honest, I listen to the World News constantly, via NPR (The only station I listen to). This kind of crap, is just ludicrous. And it's sad that the BBC has fallen so much in recent years.
As was I, and I still do think it's a reliable news source, sure they make mistakes but when you compare it to some thing like Fox News the BBC is probably the most reliable news source out there. I've also come to believe (from what I've heard and seen) that quite a few Americans tend to watch BBC news because of this. This in my opinion isn't a mistake on BBC side nor is it Watchdogs but on Sony it self for making customers pay for these repairs.
Mornelithe said:
But, I'll certainly be happy when they get smacked with a suit, by Sony.
I doubt they'd win to be honest.
Also may I add with no hint of sarcasm that I'm glad you've calmed down and we are able to discuss this rationally rather then throwing insults at each other
.
