Of course they are going to say that. What sort of company is going to kill any hope of consumer confidence by hitting the panic button out the gate?
See the problem that the sales are low is because 250-350$ before required peripherals like proprietary memory cards is a large chunk of money for people in an unstable economy now considering the practical usage of the device is better suited to sporadic and intermittent usage. I am not going to sink 300-400$ into a device I use sitting in doctors offices, on lunch breaks, connected to car stereo etc. Its simply not practical or cost effective.
I know it does more than just games. If I wanted music playback, an MP3 player costs 15$, If I need access wifi , and it is actually open and available? Id rather utilize a laptop where I dont have to squint at a microscopic screen that cannot even fit all the page elements in, and not have to worry about little nagging issues like inability to understand or render flash. If I want a system that can play games, music, videos, read books, display images, access internet connectivity, I personally would rather drop 150$ on something like a caanoo and not have to deal with incessant needless patching and an overbearing corporation trying to dictate how I use the device, but respect most people would do almost the same and make an economical driven decision by choosing a smartphone that isnt iBranded to service those needs.
If Sony would open the device to allow users to use it how they wish, like overwriting the OS in favor of Linux, I would gladly drop 400$ on it in a second. But we all know Sony isnt going to do that a second time because they are terrified people might actually do it. Its hard to sell your service when people eliminate the software you created and replace it with something you cant control.
Honestly, there is a degree of lost practicality with dealing with a device that is supposedly as powerful as a PS3, but better suited for smaller less involved gameplay experiences. It has always seemed like a confliction of a gamers interest.Really who wants to play a 10 hour game on a 5 inch screen and in essence connected with a cord to a supply of power to keep the battery charged, or constantly having to break for recharging. And a device that is that niche oriented simply cannot justify a price tag that large. The market simply will not bear it, Sony will cave and drop the price to try to move units, so software can be sold or the device will flop like the GO.