STEAM SELLS BROKEN GAMES!
- Thread starter Slater McLeod
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[/silly and absolutely not ment to be taken serious sentence]
you have been answered in the first postSlater McLeod said:
the most likely causes are either having a too modern computer for those older games, or the games having bugs anyway.ScrubberDucky said:
if you are having that much of a problem, contact steam support and see what they have to say. if they blow you off and say "not our problem" then you have a reason to complain, but they aren't dicks and wouldn't, so you don't.
Most likely the games you bought are too old to run on a modern computer. If that's the case then I recommend a program called 3D Analyze. It can emulate hardware. I use it to play the multiplayer portion of Splinter Cell: Chaos Theory. Also if your computer has more than one core I suggest you put the game to run on only one. You can find online tutorials on how to do this.
What this smart man said.ScrubberDucky said:
Now concerning your issues.
1) Max Payne missing audio - well known issue on Vista/Win7 -> there is a patch that fixes it
2) See 1)
3) Didn't play - can't comment
4) /sarcasm Really ?
5) Sega makes shitty console ports
As everyone else has stated, you can't blame Steam when the devs give them crap software in the first place.
Now, if you were playing TF2 and the item servers went down, you could blame Steam, as the two almost always seem to go down together. Blaming Steam for the issues you've stated above...not so much.
Now, if you were playing TF2 and the item servers went down, you could blame Steam, as the two almost always seem to go down together. Blaming Steam for the issues you've stated above...not so much.
Sounds like you've got a broken soundcard, or bad drivers, nothing to do with steam.Slater McLeod said:
And every game crashes, often to do with hardware, theyre the exact same versions of the games sold in stores. Valve and steam have done nothing wrong, your hardware is probably broken, calm down and have a biscuit
I also got a bug in a game that refused to boot (SR2 already started a help thread) FROM THE RETAIL VERSION.
games have bugs look for patches or fix it yourself.
games have bugs look for patches or fix it yourself.
This is all forgivable, if they put a disclaimer with the problem (once someone has made them aware).Slater McLeod said:
Solution. Forward these details onto them, and tell them that they must put these bugs as a disclaimer on selling the software. It is likely you've put 2+2 together, they are so cheap; because of these issues, but they chose to lower the price and sweep the problems under the rug.
Otherwise, its just a co-incidence.
As a slightly more useful post, please do check the steam forum for the games you're having problems with, if there's not an official fix, there's often a solution from a fellow gamer.
I'd suggest you could almost replace 'Steam' with 'stores' however, if it's being sent out broken, it's the supplier at fault, really, although, if it's a large fault with all stock, the store SHOULD stop selling it, simply as an act of customer service, I know steam can be at fault there.
The biggest problem is, a PC game has to work on windows 98/ME/2000/XP/Vista/7, and all the 'editions' of those operating systems, then it has to work on a million combinations of CPU, motherboards, video and sound cards, and then you add dodgy drivers into it. It's just not the plug and play options of consoles.
I'd suggest you could almost replace 'Steam' with 'stores' however, if it's being sent out broken, it's the supplier at fault, really, although, if it's a large fault with all stock, the store SHOULD stop selling it, simply as an act of customer service, I know steam can be at fault there.
The biggest problem is, a PC game has to work on windows 98/ME/2000/XP/Vista/7, and all the 'editions' of those operating systems, then it has to work on a million combinations of CPU, motherboards, video and sound cards, and then you add dodgy drivers into it. It's just not the plug and play options of consoles.
I'm pretty sure his point is that Valve shouldn't be selling the games for Windows 7 at all if they don't run on them (At least they could show a warning or something). They should either make efforts to distribute them in an environment that works (like how they package old Doom games with DOSBox) or talk to the developer about getting them fixed.
Steam is a distribution service, what content gets put on it is completely up to the publisher/developers and if something is broken that is on them, not VALVe.
Sure VALVe could be more thorough in checking that stuff works, but the thing is that computers are vastly different from one another. You have different operating systems, graphics cards, CPUs, motherboards, sound cards, and drivers. They can't account for every single possible setup there is and more times than not it is going to be something from that causing the issue.
If there is a widespread issue with a product and it is known, Steam customer service has given refunds on games before, I don't see why they wouldn't now.
Sure VALVe could be more thorough in checking that stuff works, but the thing is that computers are vastly different from one another. You have different operating systems, graphics cards, CPUs, motherboards, sound cards, and drivers. They can't account for every single possible setup there is and more times than not it is going to be something from that causing the issue.
If there is a widespread issue with a product and it is known, Steam customer service has given refunds on games before, I don't see why they wouldn't now.
Who cares? It's STEEEEEEEAM! It could knee me in the groin, steal my wallet, and cut off my arms, and I would thank it!
Anyway, Valve has an F with the BBB for a reason. They don't give a damn about customer service issues.
Most people don't care, because they have sweet deals and don't have a technical problem, but contacting them and expecting any change is like pissing into the wind and expecting not to get wet.
Coincidence.Conza said:
Anyway, Valve has an F with the BBB for a reason. They don't give a damn about customer service issues.
Most people don't care, because they have sweet deals and don't have a technical problem, but contacting them and expecting any change is like pissing into the wind and expecting not to get wet.
While people here are blaming developers and correctly doing so...this does not make Steam free from blame in the least.
Assuming the OP is correct and these are problems without fixes...steam is knowingly selling products that are broken without informing their customer base or giving a chance to trade in/get a refund. At the very least they should inform the user on the details page that the product does not function properly as is on Windows 7 operating system or newer. Steam is not legally obligated to do this, but by not doing so they take part in extremely shady sales practice.
Advice to the OP - Check a video games steam forum before purchase. Many that need additional fixes have several posts explaining how to do them and will give you the information you need prior to purchase. If you don't see solutions posted that match your machine...assume there are none and decide whether it is worth the risk to still buy the game.
Assuming the OP is correct and these are problems without fixes...steam is knowingly selling products that are broken without informing their customer base or giving a chance to trade in/get a refund. At the very least they should inform the user on the details page that the product does not function properly as is on Windows 7 operating system or newer. Steam is not legally obligated to do this, but by not doing so they take part in extremely shady sales practice.
Advice to the OP - Check a video games steam forum before purchase. Many that need additional fixes have several posts explaining how to do them and will give you the information you need prior to purchase. If you don't see solutions posted that match your machine...assume there are none and decide whether it is worth the risk to still buy the game.