Golan Trevize said:
Yes, it's within the rights of whoever owns a server to choose who he or she wants to play.
I never said that it wasn't, What got me was that they made a mod for the fact of banning someone over if they have paid anything or not, I agree its with the rights for hosts to say "I don't like yourface *ban" its a bit childish but it is their computer and their connection.
My point (If it wasn't clear) was is it right to attack another player of a game on a Metagame scale Recently my friend had to go through 5 FIVE name changes because her old guild pretty much took her name and ran it through barbwire and salt and threatened to do it with any one that played with her. Doesn't the company have some obligation to make sure things like these don't happen? I know its hard but I'm talking things like serverwide smear campaigns, that is activly hindering if not out right preventing the play of their product?
edit: this goes double for games like WoW, I know its fucking huge and you would need something akin to the National Guard to sort through the emails but really, if it comes down to not being provided a service that you have paid for then they should do something
On the F2P side of this though, Yes they have less weight when it comes to "domestic" problems but when I was playing a F2P game I actually spent 50$ because the mods took time to look into my issue (It was a simple game error telling the quest npc I wasn't done because I was a F2Per)