first off, sorry for bringing back an old topic from the dead (im bored and lurking the forums). and second, i did NOT use the idler, so the "well your just pissed that you dont have a halo" argument wont work.
anyway, the entire argument is much deeper than just "people used an idling program and got their stuff taken away". its about valves apparent lack of respect for their community and players, an extremely flawed drop system and overall just valves idiocy about the whole situation.
first off, for those saying they dont care about hats, heres what its for: customization of your character to fit each individuals taste/style/whatever and so that there can be some kind of variety between players of the same class. and just because YOU dont care doesent mean that others dont. many in the tf2 community like the hats for that very reason, so they can customize their characters.
in any case, to get to the actual drop system. heres how it works: every 15,430 seconds (or 4 hours, 17 minutes and 10 seconds) you have a 3.5% chance to find a hat, and this does NOT increase over time. to make the post shorter im just going to quote a post from the steam forums
There's a few interesting things to note, 10% of players will acquire their first hat within 35 hours of play. Assuming a "regular" TF2 player plays about 10 hours a week, this means they'll get their first hat within a month of the update. Obviously if you are hardcore idling, it means you're going to get it within about a day and a half. Extrapolating from this, about 1% of people will see 2 hats within 70 hours, oh those lucky few.
50% of the players will see their first hat before the 230 hour mark. Again, going by the "regular" player this means that most players are going to get a hat within 6 months of playing, or for the hardcore idlers 10 days. I think this falls pretty much in line with what Valve wanted. The majority of regular consistent players getting a single hat (out of 9!) within every 6 months or so. That's still keeping them pretty damn rare.
The problem comes once you start pushing towards the unlucky.
10% of players still won't have got a hat after 750 hours. That's 18 months for a casual player, and even if you are hardcore 24/7 idling, it's over a month.
Even more unlucky are the 1% of players who after 1500 hours still won't have seen a single hat, despite having nearly 1000 item drops. They've been playing for 3 years, and never ever gotten a single hat. I shed a tear for them.
the problem here is that half of the players wont get a hat after close to 10 days worth of playing. if you play an hour a day then thats 230 days or 2/3s of a year.
to move on, we'll talk about valves bad (to be nice) handling of the idler situation. between the time that the idler came out and valves reaction to its use they said NOTHING about whether or not it was ok to use it, despite hundreds of threads on the steam forums from users asking whether or not it WAS ok to use it, and likely countless more emails sent to valve staff that went unanswered. have valve simply answered this question once in the several months between these times when users were asking about it this whole situation could have been avoided. but they didnt, not once in several months did they say one thing about it. furthermore is the issue of robin walkers comments about idle servers which were also the cause of the confusion.
Any data we gather from servers can be faked, and would be faked as soon as people worked out what we were using to determine drops. The idle server is essentially "cheating", but they're not able to earn items any faster than someone who's playing during that time, which is something they would be able to do if we added performance related rewards.
from this response many people came to believe that valve didnt care about the players using the idler for several reasons:
1. valve apparently didnt care if players used idle servers
2. using either the idler or idle servers means that players will get items at the same rate as if they didnt.
but again, even after this the community continued to ask questions that went completly unanswered by valve.
next we do have the issue of that it is an external program and they are prohibited by the steam subscriber agreement. but read closely:
Steam and the Steam Software may include functionality designed to identify software or hardware processes or functionality that may give a player an unfair competitive advantage when playing multiplayer versions of any Steam Software, other Valve products, or modifications thereof ("Cheats").
this is the phrase thats being referred to. the problem is that the idler DID NOT give players who used it ANY kind of unfair advantage since item drops would occur at the same rate they would if people were actually playing the game.
the problem here is this: whats the difference between using the idler and sitting in an idle server? physically with one your running tf2 and with the other you arent, but practically speaking theres not a difference as people are doing the same thing, their not actually playing tf2 but rather just sitting in a server waiting for item drops. and on that note, what is the difference between doing this and just creating your own server and sitting in it? again, there isnt one.
next comes valve bullshit argument that only 4.5% of tf2 players were affected. first off that statistic includes ALL steam accounts for which tf2 is associated, NOT active players. at times the idler had over 11,000 people signed into it at once, which made up over HALF of the total peak number of players for that day. what this means is that realisticly the percentage of affected players when taking into account active player base, instead of just looking at ALL of the people who own the pc version of tf2, is likely well over 50% of the active player base.
finally, people arent using this because all they care about with tf2 is the hats, they used it (and idle servers) because they enjoy playing tf2 and they like the idea of customization of the classes via the hats, but we're frustrated that after hundreds of hours they we're still hatless. they used to when they didnt feel like playing tf2 just to get the hats, then stopped when they wanted to play tf2.
in any case, the issue people have isnt with the idler, its with valve. months upon months of countless questions and emails by the games active player base as to what valves take on the idler was went unanswered, even in the confusion that arose when it appeared that valve didnt care about idle servers, and a broken and punishing item drop system. the fact is valve didnt act when they should have, and went too far when they DID act. im not saying that people who used the idler shouldnt have some kind of consequences for their actions, but at the same time valve is also partly to blame here as well and that this entire debate is much deeper than "they cheated".
and one more thing, as another testament to the idiocy of the entire situation, the creator of the idler program, drunken_f00l, has a halo.