That's it, Gamestop.

[Shadu]

I think the real reason it seems like everyone on the internet has an issue with GameStop is that the only time they mention it is to complain about it. Personally, as stated in my previous post, I like GameStop. The ones in my city have never done me dirty.

 

[Death God]

I have never had anything wrong with Gamestop but even if I did, there is nowhere else to buy games other than Walmart or those off-named stores that only sell pre-owned games.

 

[Chased]

I instead support my local Play 'N Trade. They're a smaller chain than Gamestop and in my experience they always seem to go out of their way to help.

 

[tobuji]

game stop hasn't really done anything like that to me. the worst they've done is make me wait a day for The World Ends With You, but that's it. but even then, they still rip you off when it comes to trade ins. that's why i switched to play n trade. sure they dont have as good a selection, but i get to try games out, and even pay for an hour of whatever game i want to play.

 

[feeback06]

I've never had any large issues with the place, but I would do the same thing if I were in your shoes.

 

[Spawny0908]

Okay, it is official. I am done with Gamestop. They have screwed me over for the last friggin' time. I ordered the Gears of War 3 epic edition and retro lancer months ago when they said they still have them. They took my order. They took my money.

Couple of days ago,I got an email from them saying that they can no longer process my order and dropped it. No, I didn't get a refund either and they are not responding to me when trying to contact them.

This is the 5th time they screwed me over in a row. People have tried telling me Gamestop is honest and stuff, but from my perspective they treated me like crap. I can't even tell you all the stories I had with this company and I am getting problems every time I go to this place.

I tried giving them chances, but I am tired of it. I am ordering from Amazon from now on. I don't care if I have to wait a few more days for my stuff to ship

If they screwed me like that I'd leave them too. I have 2 GameStops I go to and have a pretty good rapport with the guys in the store. If you gotta be friends with the clerks to get good service then so be it.

 

[Elijah Ball]

fuck gamestop. if nothing else, theyre always way overpriced. freakin 30 bucks for used halo wars when its 20 new a walmart.

edit: or on amazon, which is where i always buy my games.

 

[ChillzMaster]

Gamestop is pretty good, no huge complaints. I was chatting it up with one of the dudes behind the counter while my mom was swiping her card to get some new titles. We were talkin' 'bout the new twenty-eleven releases when I said "When's Portal 2 come out again?" my mom interrupts jokingly and goes "Shouldn't you be wondering when your next test comes out?" Me and the cashier looked at her and near-simultaneously said "Its Portal". Best. Moment. Ever.

They also got me a cheap Legendary Edition of Halo Reach after Amazon.com screwed me over and I forked my non-refundable hundred-twenty dollars over to the online-retailer.

One of the cashiers DID try to sell me Brink one time when I was picking between Metro: 2033, Brink, and Crysis 2...

-Chillz

 

[ResonanceSD]

Okay, it is official. I am done with Gamestop. They have screwed me over for the last friggin' time. I ordered the Gears of War 3 epic edition and retro lancer months ago when they said they still have them. They took my order. They took my money.

Couple of days ago,I got an email from them saying that they can no longer process my order and dropped it. No, I didn't get a refund either and they are not responding to me when trying to contact them.

This is the 5th time they screwed me over in a row. People have tried telling me Gamestop is honest and stuff, but from my perspective they treated me like crap. I can't even tell you all the stories I had with this company and I am getting problems every time I go to this place.

I tried giving them chances, but I am tired of it. I am ordering from Amazon from now on. I don't care if I have to wait a few more days for my stuff to ship

fairly sure you're entitled to legal action if they just straight up stole from you

 

[Screamarie]

I generally don't mind Gamestop...they've never screwed me over, but I've heard horror stories and it does piss me off that some of their workers press the pre-orders so hard (I've heard that they have quotas, but still...once I say no, I mean it). Despite that though, I have one interesting tale.

I go into a Gamestop for the sole purpose of buying a NEW copy of Heavy Rain. I go in and I find what I'm looking for and I bring it to the counter. The guy behind the counter tells me that I can save money if I buy a used copy. I said no thanks I'd prefer a new copy. He then asks me why I'd like a new copy.

I said that I'd prefer a new copy because I don't have to worry about it being scratched or in some way damaged (I didn't mention it because I felt it was unnecessary, but I also prefer buying new copies because I know that I'm getting a proper case, I have the instruction manual if I need it, and I knew that there was a piece of origami paper inside and I was looking forward to getting to make the origami). He then tells me, very condescendingly that I didn't have to worry about that because the discs for the PS3 were scratch resitant and essentially tells me that THEY'RE INVINCIBLE!!! At this point I'm getting pissed off because while I know the discs are scratch resitant that doesn't mean they can live through anything. They are more durable, but that doesn't mean you can't put a scratch in it ever, ever, ever.

I politely tell him (simply because I don't see the point in arguing over shit that unimportant)that I'd prefer to just get a new copy, thank you. He says okay and rings up the new copy of Heavy Rain. I run my card and then he tells me "I have to tell you, you could have saved 10 dollars if you'd had just bought the used version."

I don't know if it was because I was a girl or if he just generally thinks other people don't know anything about games but I left there wanting to slam his condescending smile into the counter.

 

[Taunto]

Wow...well considering that gamestop is the only place that sells games around here other than walmart ill keep on going there but ive never really had any problem with gamestop

 

[sapphireofthesea]

This is likely to be illegal. Might be worth having a word with the local police about it. Make sure you have proof of purchase and if possible proof of refusal to deliver or resolve issue.

 

[Red 3mu]

Love Sainsburys in the UK (a supermarket in case you didnt know), every time a new CoD comes out they do it for £30 (originally £45) on the day, meaning i get it cheaper than my friends who preorder (Lol suck it) and amazon always delivers late so I get it earlier too

 

[Nieroshai]

Sorry, never happened to me. I still like gamestop.

 

[Banzu]

The equivelant to Gamestop in the UK is GAME.

After they got my copy of Deus Ex: HR to me 4 days late, I decided to take my business somewhere else.

I have had a lot of trouble with Game too, thats why I order most of my stuff online instead.

I had some great service from www.shopto.net. They are very efficient and have decent prices to boot. An example was when I Pre-Ordered CoD Black Ops - Hardened Edition and it came on the day of release about 1 in the morning, so I was able to play it all night on day of release!

 

[Vibhor]

Can you sue them?
Srsly, look in the terms and agreements if there were one and see if it covers anything like this. YOU COULD MAKE 1 MILLION DOLLARS! *cue dr. evil circle jerk*

 

[Chase Yojimbo]

I think the answer is very simple. "Fool me once, shame on you; Fool me twice, shame on me; Fool me 5 times..." You sir/madam/hermaphrodite deserve a mercy killing for being so stupid.

The other answer besides mercy murder is to go to the competition or get Steam (Love Steam).

Speaking on a personal note though; I have never once had trouble with EB Games (A branch of Gamestop). I am friends with the manager, and the people who work there. I also very rarely ever hear a complaint coming from costumers or the staff (I remember when Dave *Manager* took down Mindjack from the shelves because he wanted to save everyone from bad taste).

EDIT: I thought it would be nice to not be a dick. You might want to threaten to sue them, either that or heavily revise their consumer agreements. Fraud is fun!

 

[cdstephens]

Bad service + killing the industry = never buying from gamestop again.

 

[LobsterFeng]

I hope this story is an exaggeration, because really you should call somebody about that or something because that's just plain criminal.

As for me, the only problems I've had with Gamestop have been the fact that they are REALLY pushy when it comes to trying to get you to pre-order stuff. I remember there was this really annoying employee, she kept asking me even after I said no, and then she would ask me why, and then I would make the mistake of saying "I don't have the money right now." which she responds with "Oh but you only have to put $5 up front and not have to pay full price until you buy the game!" which admittedly that's a pretty good deal, but she wouldn't take the hint that I didn't want to pre-order anything.

But either way, I still shop there monthly and I won't let one fairly annoying employee stop me from what has been pretty good service so far.

 

[Xero Scythe]

The equivelant to Gamestop in the UK is GAME.

After they got my copy of Deus Ex: HR to me 4 days late, I decided to take my business somewhere else.

You got your copy? I preordered it back before the rollback date, and a week before the 23rd, I was told they cancelled my order without my knowledge. Thy also kept the $80+ I paid for the game online. I emailed GS, and the conversation was more or less the following:
Me: hey, could Someone tell me what happened to my order? The number was xxxxxxxxxx
GS: sure, lemme check! What was your order number?
Me: I just told you, xxxxxxxxxx
GS: oh, I'm sorry, there was a slight problem in our books. You see, when you went to correct the address we got wrong when creating your PowerUp card, our system qualified this as an identity theft. You were given two emails and a 48 hour notice.
Me: Like hell I did! Forgive me for not wanting my game to be sent over to f***ing China! Give me my damn game or my damn money back.
GS: We're sorry, due to Paragraph Q, Section 3, subsection 1, small print Alpha, we are legally entitled to your money and order if you try and fix our problem. We'll also be at your house Sunday to pick up your dog and your car. We'll also be back in a few years for your firstborn son. Have a nice day!
Me: $@&$!?#%*?*¥+?=?!!!