I generally don't mind Gamestop...they've never screwed me over, but I've heard horror stories and it does piss me off that some of their workers press the pre-orders so hard (I've heard that they have quotas, but still...once I say no, I mean it). Despite that though, I have one interesting tale.
I go into a Gamestop for the sole purpose of buying a NEW copy of Heavy Rain. I go in and I find what I'm looking for and I bring it to the counter. The guy behind the counter tells me that I can save money if I buy a used copy. I said no thanks I'd prefer a new copy. He then asks me why I'd like a new copy.
I said that I'd prefer a new copy because I don't have to worry about it being scratched or in some way damaged (I didn't mention it because I felt it was unnecessary, but I also prefer buying new copies because I know that I'm getting a proper case, I have the instruction manual if I need it, and I knew that there was a piece of origami paper inside and I was looking forward to getting to make the origami). He then tells me, very condescendingly that I didn't have to worry about that because the discs for the PS3 were scratch resitant and essentially tells me that THEY'RE INVINCIBLE!!! At this point I'm getting pissed off because while I know the discs are scratch resitant that doesn't mean they can live through anything. They are more durable, but that doesn't mean you can't put a scratch in it ever, ever, ever.
I politely tell him (simply because I don't see the point in arguing over shit that unimportant)that I'd prefer to just get a new copy, thank you. He says okay and rings up the new copy of Heavy Rain. I run my card and then he tells me "I have to tell you, you could have saved 10 dollars if you'd had just bought the used version."
I don't know if it was because I was a girl or if he just generally thinks other people don't know anything about games but I left there wanting to slam his condescending smile into the counter.