Meh, I have very little sympathy from these corporate bullies.
I remember once I came home from a stressful day and I got a call from a bill collector and the lady started threatening me saying she was going to ruin my life if I didn't fork over money, that my wife would leave me and my kids would be destitute and just started insulting me by calling me a deadbeat and the scum of the world. I was like wtf, I don't owe anyone any money, ended up she misdialed the number. Just hung up, no apology nothing. I called the number back, and demanded to talk to a supervisor. Supervisor comes after like 20 minutes of waiting, I tell him what was said, he asks whether or not I was the person in question who owed the money, I said no. He told me to mind my own business and hung up.
I of course was enraged and called back several times, guy hung up every time, 3rd time he said that if I kept calling he would have me arrested and sued for harassment.
It is complete bs that these kinda of companies can treat people so poorly and not be held accountable at all.