amaranth_dru said:
See the thing is, without the Online Passes (if that were to happen) and the return new games policy redacted, there wouldn't be used games going on the shelf when new games are returned.
You don't see retail clothing outlets putting returned clothes on the used shelves, nor do you see walmart putting canned foods that are returned on the used racks (since there are none).
As far as I know returned clothes are sold at a discounted price, at least in the few shops I know of like Matalan, Peacocks, Primark etc. They aren't sold as pre-owned but as 'returned for resale' or damged goods. A supermarkets equivalent would be bargain shelves, usually for items that have been damaged or are unfit for sale being sold at heavily discounted prices. The buyer goes into these deals aware that the item has been returned to the shop or is damaged.
Videogames don't really get such a luxury, because they all work the same way. The price difference between new and used is rather artificial. A used copy should be just as functional as a new copy, the price difference comes from scuffs on a box or a missing manual. The product (the software on the disc) is the same on all accounts, whether used or new.