Worst origin horror story yet!
- Thread starter Elsarild
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You would think actually listening to him first and looking into his complaints would be the first proper step to take, and that would of headed off this mess before it began.Sober Thal said:
EA fucked up here, not the user.
When stealing by a big corporation is seen as the lesser crime out of that and swearing at said corporation for not even listening to the users case, something is seriously fucking wrong.
Also, since getting sausaged in the buttocks by a giant corporate entity sucks, anyone (in the US) who has had this problem should look at this for swift justice. It's poorly written but has some good info:
http://consumerist.com/2008/01/suing-big-companies-in-small-claims-court-is-fun-and-easy.html
http://consumerist.com/2008/01/suing-big-companies-in-small-claims-court-is-fun-and-easy.html
thank god i am a steam user
regarding the photo: the superviser was a jerk regarding the refund, but the guy tottaly deserved his ban, due to his foul mouth... what do we learn from this? do not piss peaople off in high places, or at leas the ones, that have power over your account full of games,
regarding the photo: the superviser was a jerk regarding the refund, but the guy tottaly deserved his ban, due to his foul mouth... what do we learn from this? do not piss peaople off in high places, or at leas the ones, that have power over your account full of games,
EA should have listened. Complaining to a customer who is trying to contact support? WTF!? If I phoned up customer support to be bitched at for phoning them up I would be pissed as well.
So glad I didn't install origins. Part of me wanted to, then smarter parts reminded me that it was EA's baby and it was probably better to avoid it BEFORE the numbers 666 appear on it's forehead.
So glad I didn't install origins. Part of me wanted to, then smarter parts reminded me that it was EA's baby and it was probably better to avoid it BEFORE the numbers 666 appear on it's forehead.
you should know not to argue with idiots, they'll just drag you to their level then beat you with experience. This is a origins suxs / EA is the devil thread, ppl won't accept any logic outside of "omg this makes me hate EA even more, let's burn their house down and kick their dogs!"Sober Thal said:
I can understand that it may just be a blunder on the systems part, origin is new and shit. But new none the less. But I am freaking shocked at the support. This hasn't softened the Origin blow for me, I'll definitely avoid installing it no matter the cost. I'll always find a way around it.
I'd sue,
I've have sued people for a lot less and won. Sue for damages the 60 x 2 for the game, sue for legal fees, and sue for wasting your time on the support line.
I consider my time valuable and if your going to waist it you owe me.
I've have sued people for a lot less and won. Sue for damages the 60 x 2 for the game, sue for legal fees, and sue for wasting your time on the support line.
I consider my time valuable and if your going to waist it you owe me.
Oh Wow Jeez Origins is a crap program and EA are a bunch of assholes, Golly Jee Wilkers Batman I sure didn't see that one coming!
Really Is ANYONE Surprised?
Really Is ANYONE Surprised?
That DLC sucked big time. All it amounted to was a bunch of challenge maps in a game where the main reason anyone plays it is for The Dialogue, Characters, Setting, and Story - Not the mediocre Gameplay! So of course they decide to base a piece of DLC around the gameplay.....terrible DLC that was, but at least you got a really good weapon as a reward for beating it.an874 said:
Never had an experience with EA that was either convenient or beneficial.
Between deleting my NWN: Platinum CD key, Botching my SC4 registration TWICE, and in general just being disgusting, I must say I'm very happy to not give them my money.
EA's move to make Origin and pulling their products from Steam only cements my years long boycott as permanent.
Between deleting my NWN: Platinum CD key, Botching my SC4 registration TWICE, and in general just being disgusting, I must say I'm very happy to not give them my money.
EA's move to make Origin and pulling their products from Steam only cements my years long boycott as permanent.
Two years ago I sued a guy who parked in my drive way and refused to move his car. I first called a tow truck but because of the angle of my drive way and a couple trees, the truck couldn't move the car without destroying my lawn. The police wrote the guy a ticket for illegal parking and did nothing else. I sued the car owner, called the tow guy as a witness, presented a copy of the ticket, and won $1,500 plus court fees.Sober Thal said:
Had I let the tow tuck destroy my lawn I could had gotten more.
He was only in my drive way for two hours, this guy was on the phone for longer than that and they charged his credit card without authorization before finally canceling his service. This is exactly what lawsuits are for. He should actually file a police report since they charged his card without authorization, that way he has more evidence on his side if he sues and EA lets it go that far.
Hell just a couple months ago The Daily Show did a story about a guy who sued a bank that sent him a foreclose notice when he owned his home, when they dropped the case the bank didn't pay up for the legal fees, so he got the sheriffs office to foreclose on that branch. http://www.washingtonpost.com/blogs/blogpost/post/florida-couple-forecloses-on-bank-of-america-the-daily-shows-john-oliver-gets-really-excited/2011/08/09/gIQAzwhZ4I_blog.html
Has anyone ever told you that you are a sexy sexy genius?Broken Orange said:
In all seriousness, while I wouldn't put such a thing past EA, I will say that such services can have a few starter bugs.
I guess you could say you can't expect it to run completely smoothly so soon following it's...
Origin (yeeaaaaah?).
Lane County Circuit Court 2nd Judicial District. Lawsuits can be filed for a lot less.Sober Thal said:
It makes me quite sick to see video game companies have the legal right to take away a product you paid for just because you pissed them off. It was even their fault too!
it's actually a public one, cos it's quoted on the stock exchange... and if you were in this supervisors situation, after having profanity spat in your ear, would you still be nice and let them keep their account, or shut it down?The Plunk said:
I'm not a settlement junky, but I've gone down the small claims court route and it works.Sober Thal said:
Bought a nice new mountain bike, bike came with broken cranks straight out the box. Company I bought it from (Evans Cycles) at first ignored my emails and when I called on the phone got a response that the damage must have been something I did (lifting it out the box perhaps?) and that they would not offer any kind of help.
So I sent them a court summons and had a new set of cranks within five days. It never went to court but the threat was clearly the kick they needed to actually do something.
This is exactly the kind of thing small claims courts are meant for. That they were able to track down his account and ban him after the phone exchange shows they were paying attention, no doubt his phone bill and bank statments will show that he was under some duress by the time he swore and that he isn't making it up.
Doesn't seem like it would take long to sort out, bet EA wouldn't even contest it.
I'd look and see how long they've been connected and how many times, a guy who's been on the phone two hours ain't going to be happy. If it's even half true the supervisor is a complete dick as he started the conversation with hostiity, if you open a CS call by abusing the customer all bets are off. Taking the time to track the account of and ban it was clearly a move out of spite seeing as up to that point they'd gone out of their way to avoid even acknowledging the caller.thespyisdead said:
But then I don't work in EA's call centre, I meet my customers face to face...