I guess that's what happens in our cruel, corporate run dystopia! *grins sarcastically*distortedreality said:
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Big Brother is watching us... MUST... KEEP... GRINNING....
Worst origin horror story yet!
- Thread starter Elsarild
- Start date
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Big Brother is watching us... MUST... KEEP... GRINNING....
You still aren't addressing the fact that this looks exactly like the guy who got banned from playing Dragon Age 2, which he bought legally, just because he said the wrong thing.Sober Thal said:
Sounds like a saving roll, but w/e.Sober Thal said:
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Finally OT: I want to like EA. I really do. Sometimes they make stupid decisions, like limited-install DRM or misguided ad campaigns, but they've still put out some really good games, even in this generation. I thought Mirror's Edge was an excellent experiment that I'm surprised EA tried, and Hot Pursuit 2K10 was really, really good. I'm also slightly interested in The Run, but I won't be getting it on PC because of the Origin fiasco. Not to mention, making Battlefield 3 compete with Call of Duty instead of appealing to its standing fans was their stupidest idea yet...
And this? This is pretty much the last straw.
Has anyone actually heard of any storyies where origins works well and all is well? Cause everyone i know whos were willing to try it (not many) had problems with it. And then theres stories like this floating around, i know the temptation is to just go EA IS EVIIIIIL, but origins seems to be the biggest mess ever made if the stories are anything to go by...
Though with all the stories floating around before if was even released, is anyone surprised that its kinda turning quickly into a failure? (not including the fact that its EA here, just the stories about it)
Though with all the stories floating around before if was even released, is anyone surprised that its kinda turning quickly into a failure? (not including the fact that its EA here, just the stories about it)
Posting again here, just thinking about something...
I feel really bad for EA in a weird way I really do. They try and put this... thing in and they just mess it up in several different ways and it's almost like they are trying to make this as unappealing as possible for consumers.
I feel really bad for EA in a weird way I really do. They try and put this... thing in and they just mess it up in several different ways and it's almost like they are trying to make this as unappealing as possible for consumers.
Personally, I have had no problems. Between the Battlefield 3 beta and purchasing 3 games, I haven't had technical problems. My only annoyance is that they have their sales by codes you input on purchase, rather than automatically like Steam. These codes are supplied either by email or when you boot up Origin. So I had an infuriating moment when I used a discount code I got to buy a game to get Crysis 2, and when I rebooted Origin to install the game, what should popup but a discount code for the weekend to buy Crysis 2 for half the price I paid. So while the shop system could use work on things like that, I have had no other issues with it, nor have any of my friends. I think most of what you hear is just bias towards Steam and public lynch mob hysteria to hate on EA whenever something goes wrong.dickywebster said:
Never trusted EA... please don't call me a hippy that hates all companies... i don't hate all companies, i love Valve, in rare moments Microsoft and so on...
But EA... for me they are the Cancer of videogames... rarely they send a good game, they have way too many good games turned bad (due to rushed releases, pressure and firing staff to maitain costs of a company that makes far too much miney then they deserve), they copy from other companies and games and when they have a good game with great potential, they work they're asses to destroy it for the sake of capitalism, introducing it with useless elements, useless dlc's and discusting content.
EA work they're asses not to make a good game, but to make more profit. If they have a good idea they will whore it out for profit, giving small campaigns, useless elements and hundreds of dlc's that no one needs.
That's why i never buy EA games. I loved battlefield (in the past) and the mass effect games, but i prefer to get those on the side (not buying them, but play them- if you catch my drift), but i refuse to give my money to that company.
And for what comes to Origin, i can honestly say i knew this would happen, and i know it will happen way more times then it needs to.
Prefer my good old Steam, that even though it's not perfect (still gets some hacks now and then), they at least are honest, i know i can get good games from there, and from any other different company.
And hell, for what it comes to all these companies, i know some companies have they're bad apples (Microsoft cancelled the sequel for Conker Bad Fur Day... well... i can forgive... they gave us Gears of War, and good costumer service over the years), but i would see EA burn in hell, then ever getting something from them.
But EA... for me they are the Cancer of videogames... rarely they send a good game, they have way too many good games turned bad (due to rushed releases, pressure and firing staff to maitain costs of a company that makes far too much miney then they deserve), they copy from other companies and games and when they have a good game with great potential, they work they're asses to destroy it for the sake of capitalism, introducing it with useless elements, useless dlc's and discusting content.
EA work they're asses not to make a good game, but to make more profit. If they have a good idea they will whore it out for profit, giving small campaigns, useless elements and hundreds of dlc's that no one needs.
That's why i never buy EA games. I loved battlefield (in the past) and the mass effect games, but i prefer to get those on the side (not buying them, but play them- if you catch my drift), but i refuse to give my money to that company.
And for what comes to Origin, i can honestly say i knew this would happen, and i know it will happen way more times then it needs to.
Prefer my good old Steam, that even though it's not perfect (still gets some hacks now and then), they at least are honest, i know i can get good games from there, and from any other different company.
And hell, for what it comes to all these companies, i know some companies have they're bad apples (Microsoft cancelled the sequel for Conker Bad Fur Day... well... i can forgive... they gave us Gears of War, and good costumer service over the years), but i would see EA burn in hell, then ever getting something from them.
Fuck Origin and fuck EA, man. If I were you, I'd try some crack on the internet that lets you play BF3 without Origin, 'cuz it's a pretty good game.
Legal action sounds like the right thing to do in this kind of situation. There's a law in almost every country against this sort of thing.
EA tech support are absolutely awful. I had to deal with them back when they were using that online authentication DRM (secuROM, I think - it must have been 2 or 3 years ago, now I think about it), all I needed to know was what ports where needed for online activation, all I got from EA was "it's not our problem, go talk to secuROM", which is all good and fine, but SecuROM only dealt with devs that are interested in adding their DRM to software, they didn't have a tech support method. Long story short, didn't get any resolution and could activate the software until I got off the university network, which about 3 months later. Last time I ever brought anything from EA unless it was seriously discounted...
EA tech support are absolutely awful. I had to deal with them back when they were using that online authentication DRM (secuROM, I think - it must have been 2 or 3 years ago, now I think about it), all I needed to know was what ports where needed for online activation, all I got from EA was "it's not our problem, go talk to secuROM", which is all good and fine, but SecuROM only dealt with devs that are interested in adding their DRM to software, they didn't have a tech support method. Long story short, didn't get any resolution and could activate the software until I got off the university network, which about 3 months later. Last time I ever brought anything from EA unless it was seriously discounted...
Assuming the account in the OP is accurate, then they didn't ban the account of a troll. They banned the account of someone who they stole from and refused all attempts he made at letting them rectify the situation in a civil manner. Again, assuming the account is accurate.Sober Thal said:
Obviously we can't gauge how civil he was or wasn't when he contacted support, but enough stories have been popping up like his to lead me to believe that people being charged multiple times is surprisingly frequent. And regardless of how he conducted himself, they didn't have any right to suspend his service because he swore at them, unless they stuck yet another crazy clause in the Origin TOS. As someone who's worked in call centres before for other businesses, you would never suspend someone's account for swearing at you. Not only does that mean you've charged them for a second copy they can't use, but now you've suspended their ability to play the copy they legitimately wanted and already paid for. And for what? Because they hurt someone's feelings?
And where do you get this idea that they should ban his account until facts are established? If they can't spend two minutes looking at his transaction history and see he was charged twice for the same game then they have much bigger problems than just overcharging people. Because it should be a simple matter for someone at their support center to just look it up and see the multiple charges and confirm his story. No banning needed.
Sorry, but if there's any truth in this story at all then EA handled the situation poorly to say the least. Not that I would expect any better from EA though honestly.
A little politeness goes a long way...
There are other ways to get around stupid bureaucracy other than shouting obscenities. I suspect that person's idea of "calmly" telling people is a bit excessive.
Still, EA should not ban people from accessing legitimately purchased games because they upset some jobsworth employee.
There are other ways to get around stupid bureaucracy other than shouting obscenities. I suspect that person's idea of "calmly" telling people is a bit excessive.
Still, EA should not ban people from accessing legitimately purchased games because they upset some jobsworth employee.
I think I hear a court case happening. And if not why not? Anyyway, I'm happy to use it so long as I can play my games. Fact of the matter is it A) isn't on mac and B) most of the games I own on it (the sims, spore) are mac friendly. This. Is. Annoying.
They have no right to do so. Him being pissed off is something support should be able to deal with. Although swearing may not have been necessary, his position and his reaction is completely understandable. The support "peaople" simply weren't doing what their job was: SUPPORTING.thespyisdead said:
Closing down his account after charging him twice, is simply stealing $120. He doesn't even get the game he paid for.
Now of course, I don't know if it's true. But this case has been reported so many times, it's very likely that this did happen.
